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Leslie Rose - Leslie Rose Seminars. Toronto, ON, CA

Leslie Rose

Conference Speaker & In-house Trainer | Leslie Rose Seminars

Toronto, ON, CANADA

Humor, Effective Communication & Customer Service





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Leslie presents in-house and at conferences on Exceptional Customer Service, Humor, and Effective Communication. He also presents on Dealing With Difficult People, Optimal Stress and Coaching for Managers.
For 10 years Leslie was the Director of Training for the Canadian Institute of Stress. His programs are customized and valuable for managers and frontline staff. Leslie's presentations are more practical than presentations with similar topics and his workbooks are filled with easy to understand and easy to apply suggestions about what to say and do to achieve results.
Sometimes Leslie's customer service program is offered to every employee in a company, sometimes in conjunction with Coaching for Performance. His seminars are successful with businesses, non-profits, boards of education and all levels of government. He is based in Toronto but travels anywhere. Leslie is cost-sensitive to organizations with limited budgets. Leslie's programs are enjoyable and involving. He is often asked to present 2-3 times at an event. He can be reached at 416-423-0400.

Industry Expertise (3)

Health and Wellness

Professional Training and Coaching

Training and Development

Areas of Expertise (5)

Humor for Effective Communication

Exceptional Customer Service

Managing Stress: for Optimists Pessimists and Skeptics

Communicate for Success

Dealing With Difficult People

Education (2)

University of Waterloo: MASc, Communication 1970

University of Waterloo: MASc, Communication 1970

BA from University of Toronto

Testimonials (4)

Kersty Franklin, Youth Counsellor, Dufferin Child & Family Services | Peel School Board Staff Development Day

"Wow. Having been a trainer, a psychotherapist, a public speaker and a recipient of 1000s of hours of training, I have to say that your presentation yesterday just joined my top 5 group of presentations ever."

Cathy Watson, Body work therapist, Core Strength | Leslie Rose Seminars - Public program

"Every once in a long while in life something happens that opens up a whole new level of understanding for you. Your presentation did that for me. Thank you very much."

Wray Armstrong, Sales Manager | Institute of Chartered Accountants of Alberta

"Leslie, thank you for the great seminar! I really enjoyed the content and the easy-to-understand presentation style. I have already started to use it.."

Shirley tomovice, Coordinator, Continuing Education | Niagara College

"Leslie rose has taught a great number of seminars for Niagara College over the past 25 years. Lesli's interesting and meaningful presentations include a relaxed and easy to understand delivery style involving lots of interactive experiences. His programs always produce very positive feedback."

Event Appearances (4)

Communicate for Success

Peterborough Housing staff Development Day  Peterborough, Ontario


Exceptional Customer Service

Atria Networks, company-wide, customized customer service program for 140 employees  4 cities in Ontario


Effective Communication

Continuing Education, Niagara College  Niagara Falls


Communicate for Success

Daimler Bus professional development day for managers  Toronto


Sample Talks (1)

Humor:An Essential Skill for Effective Communication

The Humor seminar teaches participants how to use humor to communicate more effectively. With a touch of humor, anyone can reduce stress, improve customer service and build rapport with others. The Humor seminar helps participants find new ways to add more fun to daily activities. This seminar, with an emphasis on improving skills for everyday communication, is unique. It is available as an after-dinner talk or seminar, often in conjunction with Leslie's Dealing with Difficult People seminar.



  • Keynote
  • Workshop Leader
  • Corporate Training


1000 to 2500