Lisa Ryan, MBA 
Grategy, LLC
Cleveland, OH, UNITED STATES
Let one of the experts in the award-winning film "The Keeper of the Keys" share the keys to success with you
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Biography
According to a recent poll, the top three characteristics that describe Lisa Ryan are "inspirational, positive, and encouraging"
Lisa Ryan, MBA, is Chief Appreciation Strategist at Grategy. Featured in the award-winning film, “The Keeper of the Keys” with Jack Canfield of Chicken Soup for the Soul, Marci Shimoff of “The Secret” and John Gray of “Men are from Mars; Women are from Venus,” she shares easy techniques to harness the power of gratitude in business and in life with her audiences. Her second feature film, “The Gratitude Experiment” will be released in the Summer of 2013.
Utilizing more than twenty years of sales, marketing and training experience, Speaker, Author and Gratitude Expert Lisa Ryan helps organizations recruit, retain, and recognize their employees and customers. By using her gratitude strategies, also known as “Grategies®,” her clients apply these skills to encourage stronger individual and team performance, enable a more positive work experience, and experience higher profits. In short, she teaches how to capitalize on one of the most basic (and inexpensive) tools on the shelf: the expression of gratitude for jobs well done.
Her career background includes ten years in the staffing industry, eleven years in industrial sales and seven years in healthcare. She presented over 500 Continuing Education Unit classes in her seven years in medical sales. She also conducted presentation skills training sessions ranging from half-day keynotes to 2.5 day workshops.
Although she speaks on a variety of topics, her specialty is presenting programs on employee and customer engagement, retention and recognition through creating a culture of appreciation in the home and in workplace. Her programs range from 45 minutes to a full-day program and are customized to each audience.
She is the author of two books, The Upside of Down Times: Discovering the Power of Gratitude and With Excellence, which she co-authored with Dr. John DeMartini.
Lisa serves on the board of the Ohio Chapter of the National Speakers Association and is President of her Toastmasters International Club. She holds a Bachelor’s Degree and an MBA in marketing. In addition to Grategy, she is the Cofounder of the Positive Thinkers Network.
Industry Expertise (3)
Training and Development
Health Care - Services
Corporate Training
Areas of Expertise (3)
Employee Engagement
Employee Retention
Customer Retention
Accomplishments (3)
Featured Expert in the Award-Winning Film, "The Keeper of the Keys" (professional)
"Lisa Ryan's moving story is one of the great highlights of and major contributions to THE KEEPER OF THE KEYS, our feature film in The Spiritual Cinema Circle's April volume. The film itself is, I believe, the best film of its kind ever, and that includes THE SECRET. Many thanks to Lisa for her inspiration and contribution!" Stephen Simon – Spiritual Cinema Circle
The Upside of Down Times: Discovering the Power of Gratitude (professional)
Jack Canfield, Co-creator of the Chicken Soup for the Soul series and The Success Principles says this about The Upside of Down Times: Discovering the Power of Gratitude: “I highly recommend this book if you want to be happier, healthier and wealthier. I read this book in one sitting and began implementing some of the ideas the next day. The ideas are easy to implement but powerful in their results.”
The Gratitude Experiment (professional)
Lisa Ryan co-stars in this documentary with Dr. John Demartini, Bob Proctor, Mary Morrissey and others from the hit film "The Secret." The Gratitude Experiment will be released in 2013.
Education (3)
Cleveland State University: MBA, Business, Marketing
Cleveland State University: BS BA, Business, Marketing
Summa Cum Laude
Cuyahoga Community College: AA, Marketing
Summa Cum Laude
Links (2)
Testimonials (3)
Angie Pohlman, Executive Director | Heights Hillcrest Chamber of Commerce
Your presentation gave us all practical strategies to truly appreciate our clients and associates and go a long way in creating long lasting relationships. The real life stories were funny, to the point, and delivered with vivacity and an easy grace! It is clear that you live what you teach. For some, the “soft skills” are the hardest to master, but your practical techniques make them simple to incorporate into busy schedules. Whether you are looking for a way to cement long term relationships with your clients, you are an employer who wants to improve relationships between co-workers, or you want to develop a skill that will serve you in any area of your life, harnessing the power of gratitude is a meaningful path to take.
Patricia Yanscik, Specialist, Health & Productivity | Nationwide Insurance
I wanted to express my thanks for an awesome Appreciation Strategies presentation today at Nationwide – you rocked it! Not only was the presentation informative and engaging, but also funny and inspiring. The exercises were pertinant and meaningful and I truly believe everyone in attendance left feeling a bit better than when they arrived. Hopefully our associates can take your advice and inspiration and apply it in both their personal and professional lives. After today I am convinced that incorporating gratitude in to our lives is a gift that keeps on giving! Thanks for spreading the good news
Dick Clough, President | American Advertising Federation
Thank you for your excellent talk on the power of gratitude in connection with the Foundation’s recent Communication Career Day. You not only had an impact on the students in attendance but also on the staff including the undersigned. Your remarks provided a baseline of knowledge and perspective for kids about to enter the workplace. Their ability to harness the power of gratitude in their business and personal lives, now and in the future, will most certainly pay them great dividends.
Event Appearances (1)
The Art of Gracious Living
Monthly Women's Leadership Conference YWCA
2013-02-20
Sample Talks (1)
Take Your T.H.A.N.K.S. to the Bank
The importance of creating a climate of support and encouragement in the workplace cannot be over-stated. If they feel unappreciated or ignored, your employees and customers may choose to go somewhere else. Creating a culture of collaboration in the workplace builds stronger relationships and keeps your customers and employees happier and more satisfied.
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- Keynote
- Workshop Leader
- Host/MC
- Author Appearance
- Corporate Training
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