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Marcy Ledford - Unum. Chattanooga, TN, US

Marcy Ledford Marcy Ledford

Health & Productivity Director, Workforce Solutions | Unum

Chattanooga, TN, UNITED STATES

Marcy Ledford has over 20 years of rehab, case management and return to work experience.

Areas of Expertise (8)

Absence Management Medical Accommodations Short-Term Disability Human Resources Workforce Issues Return to Work Long-Term Disability Rehabilitation


Marcy Ledford has over 20 years of rehab, case management and return to work experience. Currently, Ledford is a Director for the Workforce Solutions Group at Unum, where she provides support to Unum’s largest customers through analysis of the impact of lost productivity on their organizations and partners closely with customers to design and implement policies and practices that impact employee health and productivity in an effort to reduce lost time. Her prior work experience includes outpatient mental health services, inpatient rehab case management and vocational rehab consultation.

Ledford graduated from the University of Tennessee with a B.A. in Psychology as well as an M.S. in Rehabilitation Counseling. She is a Certified Rehabilitation Counselor (CRC) and a Certified Ergonomic Assessment Specialist (CEAS). She is also a member of the Disability Management Employer Coalition (DMEC).


Education (2)

University of Tennessee-Knoxville: M.S., Vocational Rehabilitation Counseling/Counselor 1999

Pellissippi State Community College: Associate of Arts (A.A.), Psychology 1995

Selected Media (1)

Feel better with ergonomic tips, stretches

WorkWell  online


If your job has you plopped down in front of a computer for hours at a time, you’ve likely experienced pain or stiffness in your back and neck, probably your legs, maybe even your wrists and fingers. Or, everywhere. I feel your pain, and the good news is, there’s a lot you can do to help you and your joints stay comfortable at work.

Let’s start with a work space ergonomic makeover. Marcy Ledford, a director in Unum’s workforce solutions group, says most ergonomic modifications can be done for free or at very little cost, and offer big benefits.

“Proper ergonomics can help eliminate or reduce repetitive injuries, such as carpal tunnel, epicondylitis (tennis elbow) and tendinitis and can also lessen the risk of symptoms like headaches, wrist pain, back pain, neck pain and eye strain,” she said. “And when you’re comfortable at work, your overall productivity improves.”

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Selected Articles (1)

8 keys to developing a successful return to work program Employee Benefit News

Marcy Ledford


No matter the size of your organization, there’s about a 99% chance at some point dealing with employees going on leave. Most HR professionals are well-versed on the logistics of what to do when an employee is on short- or long-term disability — but what sort of culture do you have in place that encourages and supports them with a return to work (RTW)? In my more than 16 years in the disability insurance industry, I’ve seen that developing a positive and open RTW culture benefits not only the organization, but the employee and their teams as well...

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