Margie Thomas

CEO/President M.A.T. Consulting, Inc.

  • Lebanon IN

Taming the Chaos in Your Organization to improve productivity and employee moral.

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Biography

As President of M.A.T. Consulting, Margie combines her management experience (since 1983) with her experience in training and facilitation (since 1993) to help organizations learn how to tame the chaos. Drawing from her degrees in Biology and Chemistry from Indiana University, she continues to study and work with the complex scientific processes of communications that make organizations thrive.

You will receive a personalized, strategic process and specific communications techniques to enhance leadership skills and job performance. Margie offers a variety of venues to learn her tools including conference keynotes, full-day seminars, workshops, executive retreats, on-site consultation and resource learning products
She is a contributing author of the book is titled Real World Team Building Strategies that Work.

Quick Facts About Margie:
• Is one of less than 400 individuals worldwide that has received the Certified Professional Facilitator (CPF) designation from the International Association of Facilitators (IAF).
• Earned her Certified Training Consultant (CTC) from Ball State University.
• Authorized as a Myers Briggs Type Indicator Trainer and is an Inscape Publishing trainer and distributor.
• Certified Women Business Enterprise.
• Facilitated a multi-agency State of Indiana team that developed and implemented a Small Purchase Process.
• Communication and team skills trainer in government, manufacturing, not-for-profit, insurance, pharmaceutical, and other industries.
• Consulted, facilitated, and trained the City of Indianapolis’ Division of Compliance (now the Department of Code Enforcement) from 2002-2009 in implementing their “Service Delivery Plan”, reorganizing , and other improvement activities.
• Is a graduate of Indiana University with a double BA in Biology and Chemistry.
• Was a member of the National Speaker Association and served in a variety of capacities at the national level and is a past President of the Indiana Chapter

Industry Expertise

Professional Training and Coaching
Management Consulting
Training and Development
Corporate Leadership

Areas of Expertise

How to Work With Angry People
Myers Briggs Type Indicator
Personal Listening Profile
Team Development
Disc Profile
Consultative Approach to Problem Solving
Facilitator Skills for Managers and Team Leaders

Accomplishments

Best In Class 2009 - PCMA

PCMA has identified top presenters from our 2009 Annual Meeting to be included in the Best in Class Program.

Mrs. Boone County

An award presented annually to a women in Boone County, IN, for their continued volunteer service to the community.

Environmental Impact Award - Indiana Department of Environmental Management

For participation in the Operation Planning Task Force Program.

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Education

Indiana University, Bloomington, IN

Double BA

Biology and Chemistry

1981

Affiliations

  • SGMP
  • NACG

Event Appearances

Title

Team Dimensions Training - Management Training  Gary, IN

2009-02-14

Title

Zonta International Area 4 Meeting  Indianapolis, IN

2009-06-01

Title

LTAP Meeting for Purdue University  Lafayette, IN

2007-02-15

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Sample Talks

Why is Teamwork So Hard?

Finding Mutual Solutions For Competing Interests

Competing and conflicting interests have always challenged members of teams. What happens when the focus is on quick fixes instead of managing the complexity and nuances of interpersonal relationships? Teams fail. Learn how to manage the underlying conflicts for mutual solutions.

Discover how to:
Adjust your listening style to fit the situation
Establish a common goal and priority for a project
Get the right people around the table, focused on the real issue to develop practical solutions
Develop a system to gain buy-in from employees, customers, and key decision-makers

Listen Up! Your Focus Could Be Costing You

Organizations have always known that success depends on people communicating effectively, contributing not only to the bottom line but to a positive performance environment. Successful organizations also know that good communication is not just about speaking well. It's about the quality of the connection between the senders and the receivers of the message. The strongest influence on the quality and outcome of all communications is the ability to listen effectively. Only by listening effectively can you respond appropriately. The Personal Listening Profile® helps individuals understand how to listen more effectively in a variety of situations. It is useful in many applications, including customer service, presentation skills, conflict resolution, and team building.

Discover the Impact of Different Listening Approaches

Behavioral research shows that people approach listening with different purposes and with different motivations related to that purpose. The Personal Listening Profile helps people discover their preferred or most natural approach to listening as they gain insight into the different listening approaches of others. The Personal Listening Profile identifies five listening approaches:
• Appreciative
• Empathic
• Comprehensive
• Discerning
• Evaluative

Adopt an Appropriate Listening Approach

The Personal Listening Profile also helps people see that their preferred listening approach may not be appropriate to every situation. They learn when and how to adopt another listening approach for more successful communication. It outlines three primary factors to consider in choosing the listening approach appropriate to the situation: Purpose, Motivation, and Behavioral Indicators.

Enhance Individual and Team Performance

Organizations use the Personal Listening Profile to:
• enhance communication
• reduce conflict
• strengthen customer relationships
• develop leaders
• improve management effectiveness
• boost productivity

How to Deal With Conflict in Your Changing Environment

Conflict is normal. This workshop provides a forum for participants to see through the fear, anger, and frustration of conflict to the opportunities and potential for constructive outcomes. The powerful Thomas-Kilmann Conflict Mode Instrument (TKI) model demonstrates that conflict-handling behaviors are neither good nor bad. Rather, conflict resolution is simply a matter of expanding skill sets and choosing the most effective conflict mode for a particular situation.

The forced-choice, self-scorable TKI inventory provides individual information about one's conflict-handling style compared to five distinct modes:
* Competing
* Avoiding
* Compromising
* Collaborating
* Accommodating

L earning Objectives:
* Identify the 5 different modes for dealing with conflict. Participants learn which is their prefered mode and when it might not be effect.
* Learn the skills and approaches involved with each mode. Develop an awareness of the conflict modes of others.
* How to choose the mode to fit the situation. Assess the conflict situation and choose the appropriate mode.

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Style

Availability

  • Keynote
  • Panelist
  • Workshop Leader
  • Author Appearance

Fees

$3500 to $5000*Will consider certain engagements for no fee