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Biography
Mark has run a Productivity improvement training and consulting firm since 2005.
He is an Associate Lecturer at Leeds University Business School (LUBS). Where he delivers presentations on productivity and Lean Management for those students interested in Operations Management.
Gaining a Masters Degree in Manufacturing Engineering & Management in 1993, Mark has introduced Lean Management and Six Sigma techniques, to clients in many sectors (manufacturing, retail, finance, banking, service), helping them to identify opportunities, solve their unique problems & start continuous improvement.
Recently Mark has moved his consulting company Levantar to address the application of Lean Management & Lean Office techniques in Law Firms. He's presented several one day workshops and run process improvement programmes for law firms of varying sizes. He's also written several articles on Lean in Legal.
Mark appears in the “Business Advantage” DVD & Workbook published by Cambridge University Press, with content on Lean Management.
Mark hails from Liverpool, though these days calls York home. He's married with 3 boys all under 5 and in his little spare time follows Everton and horse racing.
Industry Expertise (10)
Manufacturing
Banking
Management Consulting
Renewables and Environmental
Business Services
Food Production
Direct Marketing
Utilities
Legal Services
Logistics and Supply Chain
Areas of Expertise (10)
Lean Management & Enterprise
Lean Legal
Lean Marketing
Lean Manufacturing
Continuous Improvement
Business Process Improvement
Direct Marketing
Introduction to Lean in Legal Firms
Productivity and Employee Engagement
Productivity Improvement
Education (3)
Nottingham Trent University: Masters (Distn) Manufacturing Systems Engineering & Management 1993
Mark provided a thesis on "Core Problem Identification Techniques in (Manufacturing) Systems"
Nottingham Trent University: BEng (Hons) Manufacturing Engineering 1993
The Institute of Direct Marketing: Diploma in Interactive & Direct Marketing 2004
Affiliations (3)
- Institute of Engineering Technology
- Institute of Direct Marketing
- Chartered Institute of Management
Links (3)
Event Appearances (3)
Continuous Improvement in a Law Firm
Yorkshire Law Society - CPD Event York
2011-04-03
Improvements in a Law Firm
GLE Improvement Seminar Leeds
2011-10-09
Customer Segmentation & Value
Marketing Strategy 2005 London
2005-02-10
Sample Talks (3)
Enterprise Lean - from the Shopfloor to Water Cooler
How can Lean Management can be applied and deliver results in departments across the organisation.
Lean Management in Marketing
How marketing firms and departments can use the improvement tools and techniques devised in LEan companies to bring about continuous improvement. Mark touches on which techniques are the most important. What effect Lean has on Customer Loyalty, Return on Investment, Time to Market. He also discusses what are the financial implications of Lean thinking in marketing strategy terms.
Introduction to Lean in Legal Firms
How legal firms can use the improvement tools and techniques devised in LEan companies to bring about continuous improvement. Mark touches on which techniques are the most important. What effect Lean has on Lock Up (WIP) and what are the financial implications of Lean on a Law firm.
Style
Availability
- Keynote
- Panelist
- Workshop Leader
- Author Appearance
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