Marnie Smith

Partner Lighthouse NINE Group

  • Toronto ON

Marnie is a value-driven business professional with expertise in custom consulting solutions.

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Biography

Marnie Smith heads the High Performing Teams and the Change Management practices at Lighthouse NINE Group. Her expertise encompasses Organization Design and Effectiveness, Team Development, Facilitation and Training, as well as Leadership Coaching.

Designing consulting and coaching solutions that set teams up for success is Marnie’s talent – and passion. It begins with listening intently to clients and understanding their concerns, their needs, their aspirations. With over 18 years’ experience as an internal and external consultant, Marnie works from initial problem scoping/visioning through to customized solution design and careful implementation.

As an internal consultant at Mars Canada and RSA Canada, Marnie developed signature processes that enabled these firms to create resilient team cultures and strengthen employee engagement. Marnie has been a trusted advisor at multi-national organizations such as IBM, Corning, State Farm, Cemex and Wrigley, and has consulted in industries including Financial Services, Insurance, Manufacturing, IT, and Consumer Packaged Goods.

As a Partner at Lighthouse NINE, Marnie collaborates closely with her colleagues, bringing into play their varied expertise ranging from sales leadership to strategic planning to executive development. The L9 team has an extraordinary dedication to making sure clients are simply thrilled with winning service and solutions that deliver lasting impact.

Industry Expertise

Financial Services
Consumer Goods
Insurance
Consumer Services
Corporate Leadership
Corporate Training
Human Resources
Professional Training and Coaching
Talent Management

Areas of Expertise

Coaching and Facilitation
Change Management Leadership
Project / Relationship Management
Communication Strategy
Program Design and Development
Training and Development
Talent Management
Team Building and Leadership
Organizational Design and Effectiveness
Culture Change

Accomplishments

Associate Certified Coach (ACC) - International Coach Federation

2012

Education

Royal Roads University

Graduate Certificate

Executive Coaching

2011

The London School of Economics and Political Science (LSE)

M.Sc.

Industrial Relations and Personnel Management

1995

Queen's University

BAH

Economics

1994

Affiliations

  • International Coach Federation (ICF)
  • Council of Executive Women
  • Strategic Capability Network

Languages

  • English

Articles

Learning to Wear the Facilitation Crown

Marnie Smith, Lighthouse NINE Group

2016-06-13

I have had the privilege of doing a lot of facilitation over what seems like many years now. I have facilitated small team meetings, large scale events, training programs, university courses, and even bicycle building (team building in disguise). Each facilitation requires something different, in terms of content, tone, pace, or energy but they all have something in common – the need for an effective approach that ensures the desired outcomes are achieved...

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Wanted: Next-Level Leaders

Canadian Insurance Top Broker Magazine

2016-04-01

Brokers may have many succession options, but need only one strong leadership strategy.

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What Marathons Have to do With Change

Marnie Smith, Lighthouse NINE Group

2016-01-08

Imagine yourself sitting around the leadership table, discussing why such a small change (insert any change here) feels like such a huge change to your team. Why are they not seeing the benefits that are so apparent to you? Why are they not just accepting and moving forward the way you are? Leaders are often flabbergasted at the reaction they get to change and I have personally witnessed many leadership teams having these exact dialogues.

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