Areas of Expertise (6)
Molly Turner is a leading expert on technology startups and cities. Through her teaching at Haas and her work in the field, she has shaped the contemporary conversation about technology’s impacts on urban life and governance. At Haas, Turner teaches the popular class Tech and the City: How to Get Urban Innovation Right to graduate MBAs. She is also the co-host and co-producer of the podcast Technopolis from Atlantic Media and CityLab. Turner is deeply engaged in contemporary tech and urban policy issues through her advisory role with urban tech startups, and board membership of urban policy think tank SPUR.
Turner was an early employee of Airbnb, where she established the company’s public policy team in 2011 and directed its groundbreaking regulatory collaboration with cities. As the Global Head of Civic Partnerships, Turner directed Airbnb’s partnerships with governments around the world, including its international disaster response program, neighborhood tourism development program, and 2015 launch in Cuba. Before Airbnb, Turner worked for the San Francisco Mayor’s Office of Economic Development, the UNESCO World Heritage Cities Program, and an urban planning consulting firm. Turner holds a Master in Urban Planning from Harvard University and a BA from Dartmouth College.
Harvard University Graduate School of Design: MUP, Urban Planning
Dartmouth College: BA, Art History, Italian Literature
Selected External Service & Affiliations (4)
- 2017 - present, Member, Housing Policy Committee, Tech Equity Collaborative
- 2016 – Working Group on Innovation and Regulation, Aspen Institute Center for Urban Innovation
- 2013 – present, Board of Directors, Tumml
- 2013 – present, Board of Directors, SPUR
Positions Held (1)
At Haas since 2016
2017 - present, Co-Host and Co-Producer, Technopolis podcast from Atlantic Media and CityLab 2016 – present, urban innovation advisor to tech startups and cities 2014 – 2011, Global Head of Civic Partnerships, and Director of Public Policy, Airbnb 2011, Neighborhood Development Researcher, San Francisco Mayor’s Office of Economic and Workforce Development 2010 – 2011, Sustainable Development Researcher, UNESCO World Heritage Center 2010, Sustainable Tourism Development Consultant, Solimar International 2006 – 2009, Regional Trip Manager and Leader, Backroads 2005 – 2006, Urban Planning Associate, Dyett and Bhatia
Media Appearances (12)
Micromobility isn't dead
In American and European cities that have made progress on reopening their economies, demand for electric scooter and bike rental is growing. This could be great for urban planning, if it sticks, said Lecturer Molly Turner. “If more people are getting comfortable using micromobility instead of their private vehicles, hopefully the habits they’ll form will mean bikes and scooters will be an equally valid option for the rest of their lives.”
CA Economic Recovery, Navajo Nation and COVID-19, Future of Cities
Will work-from-home opportunities mean a big blow to cities as employees flee for greener and cheaper pastures? Lecturer Molly Turner said it's too early to jump to conclusions. "Employees do want flexibility, but they don't want to work remotely forever," she said.
This City Was Sick of Tech Disruptors. So It Decided to Become One.
Such a two-sided position between cities and mobility companies is ripe for what’s known as “vendor capture,” according to Molly Turner, a start-up adviser, urban innovation lecturer at the U.C. Berkeley Haas School of Business, and CityLab contributor. When that dynamic is paired with the hockey-stick growth expectations of venture capital investors, the pressure to win can encourage start-ups to behave aggressively. “Venture capital has the potential to make a ton of money off of solving these urban problems,” said Turner. “But when an idea comes out of City Hall, venture funding can also create a ton of perverse incentives and ethical challenges for all parties involved.”
Urban Tech Leaders Need Some Basic City Literacy
A growing number of startups are pitching technologies to “solve” urban problems. So it matters when they can’t even name their own local representatives.
SF officials want to regulate cutting-edge tech. Would their plan stifle innovation?
San Francisco Chronicle online
“Cities need this kind of ‘regulatory sandbox’ to incentivize more collaboration from startups and to test different approaches,” Turner, who was the first policy director at Airbnb, said in an email. “But I fear that most startups will continue barreling ahead with little care for the city’s priorities; and that the city, with only $250,000 in funding, no staff, and many opportunities for bureaucratic hurdles, won’t deliver on this new promise.”
Robots kill jobs. Will the Bay Area be better off for it?
San Francisco Chronicle online
It’s not hard to imagine blue-collar workers working in new kinds of manufacturing jobs that build and maintain robots, said Molly Turner, an urban planner by training and a lecturer on tech policy at Haas. “I think the threat of automation is real, especially for low-income, low-skilled workers,” she said. “But over the long-term, I do believe ... automation will create new kinds of jobs, as well.”
Why Technology Hasn’t Fixed the Housing Crisis
The New York Times online
“I don’t blame them for not being able to solve the root cause,” said Molly Turner, who lectures on urban innovation at Berkeley’s Haas School of Business. “If anything, I hope they make a ton of money and get a lot of clout, and then help advocate for the policy changes that we need.”...
When Elon Musk Tunnels Under Your Home
The Atlantic online
“We seem to be having two separate conversations: one focused on getting around congestion with flying cars and boring tunnels, and another focused on actually solving congestion with pricing policies and public transit,” says Molly Turner, a lecturer at the Haas School of Business at UC Berkeley. Earlier this month, Musk publicly criticized plans to build high-speed rail in front of a room of mayors working on precisely those projects...
Should Big Business Pay to Fight Homelessness, Transportation Woes? Voters Will Decide
The California Report online
"With all of these business taxes right now, there's certainly an inspiration to take advantage of the enormous prosperity we have in the region, while we have it," said Molly Turner, a lecturer at the UC Berkeley Haas School of Business...
Proposition C: Taxing Businesses to Fund Homeless Services
KQED Newsroom online
With the midterm elections around the corner, campaigns are moving into high gear for the final stretch. An unprecedented number of women are running for office nationwide, and the trend is holding true for California, where polls suggest that Democrats may pick up some congressional seats. Meanwhile, Republicans are looking to galvanize voters by raising anti-tax sentiment and campaigning for Proposition 6, which would repeal the gasoline tax hike and increased vehicle license fees adopted last year...
Should Startups Ask for Permission or Beg for Forgiveness?
“A challenge with tech startups that want to solve urban problems is the venture model behind them is impatient and demands an insane amount of growth,” says Molly Turner, a professor of urban innovation at the Haas School of Business and a former director of Airbnb’s public-policy team. “That can be unhealthy and drive companies to make bad decisions about how they approach working with government, but can also be good in pushing governments to act more quickly on certain issues.”...
Dockless Bikeshare Startup Spin Adds Some Big-names as Advisers
The Washington Post online
Gabe Klein, former transportation chief in D.C. and Chicago, and Molly Turner, a former Airbnb public policy director and urban innovation professor at the University of California at Berkeley, will join O’Malley as strategic advisers for Spin, the company said...
Selected Papers & Publications (6)
Homelessness in the Bay AreaSPUR
In Review: Crowdsourcing the Built EnvironmentHarvard Journal of Real Estate
The Impact of Home Sharing on CitiesCities Today
Letter from San Francisco: On Being an Urban Planner in the Tech WorldNextCity.org
Revealing the Level of Tension Between Cultural Heritage and Development in World Heritage Cities6th International Seminar on Urban Conservation: Measuring Heritage Conservation Performance, 29-31 March 2011, Recife, Brazil / Ed. Scientific Committee
Molly Turner, Ana Pereira Roders and Marc Patry
The Sustainability of Management Practices in the Old City of SalamancaFacilities
Molly Turner, Ana Pereira Roders and Angela Pons
Tech & the City: How to Get Urban Innovation Right