Biography
Over 12 years of experience in providing user experience thought leadership for small and large organizations including Fortune 500 companies.
Key strengths
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- Lead user experience design teams
- Interaction design for mobile and web applications
- Map customer journey across multiple channels
- Mental models
- Touch-point design
- User scenarios
- Information architecture
- Usability testing
Domain expertise
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• Insurance (Allstate, Nationwide, ERIE, Sun life, Safeco)
• Sales and Auction Management (Andale/Vendio)
• Banking (OCBC)
• Publishing (Sourcemedia)
• Auto (Manheim Auto Auctions, Suzuki, Ashok Leyland)
• Technology (Linksys)
Worked for top IT consulting and product development companies. (Sapient Corporation, Capgemini, Andale)
Client facing user experience design professional with pre-sales and team management skills
Applied user centered design methodology for 25+ large scale web based projects
Managed/mentored team size of 5-12 interaction designers/developers
International working experience (USA, India and Singapore)
Contact:
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Email : muthu.kumar (at) yahoo.com
Industry Expertise (3)
Design
Computer Software
Internet
Areas of Expertise (5)
User Experience Design
Usability Testing
Information Architecture
Software Project Management
Team Leadership
Education (2)
IDL, Chennai, India: Advanced Diploma in Internet technologies 2001
Bharathiar University: Bachelor's, Visual Communication 1999
Affiliations (2)
- Member of ACM (Association for Computing Machinery)
- Secretary at Usability Professionals' Association Hyderabad Chapter
Links (1)
Availability
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