Biography
Over 12 years of experience in providing user experience thought leadership for small and large organizations including Fortune 500 companies.
Key strengths
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- Lead user experience design teams
- Interaction design for mobile and web applications
- Map customer journey across multiple channels
- Mental models
- Touch-point design
- User scenarios
- Information architecture
- Usability testing
Domain expertise
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• Insurance (Allstate, Nationwide, ERIE, Sun life, Safeco)
• Sales and Auction Management (Andale/Vendio)
• Banking (OCBC)
• Publishing (Sourcemedia)
• Auto (Manheim Auto Auctions, Suzuki, Ashok Leyland)
• Technology (Linksys)
Worked for top IT consulting and product development companies. (Sapient Corporation, Capgemini, Andale)
Client facing user experience design professional with pre-sales and team management skills
Applied user centered design methodology for 25+ large scale web based projects
Managed/mentored team size of 5-12 interaction designers/developers
International working experience (USA, India and Singapore)
Contact:
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Email : muthu.kumar (at) yahoo.com
Industry Expertise (3)
Design
Computer Software
Internet
Areas of Expertise (5)
Information Architecture
Software Project Management
Team Leadership
User Experience Design
Usability Testing
Education (2)
Bharathiar University: Bachelor's, Visual Communication 1999
IDL, Chennai, India: Advanced Diploma in Internet technologies 2001
Affiliations (2)
- Member of ACM (Association for Computing Machinery)
- Secretary at Usability Professionals' Association Hyderabad Chapter
Links (1)
Availability
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