Nohel Zaman is an Assistant Professor in the Department of Information Systems and Business Analytics at Loyola Marymount University. His research focuses on social media interactions of consumers. Specifically, he investigates defect existence in online reviews across multiple industries, and discovers hospital quality issues from online reviews of patients. He also focuses on identifying product safety concerns across diverse product categories. He received a Ph.D. in Business Information Technology from Virginia Tech in 2019. Additionally, he earned a B.Sc. degree in Business Administration along with a M.Sc. degree in Economics from the University of Texas at Dallas, and a M.Sc. degree in Computational Science and Engineering (concentrated in healthcare information systems) from the North Carolina A&T State University.