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Pam  Miller - International Data Corporation (IDC). San Mateo, CA, US

Pam Miller Pam  Miller

Research Director, Infrastructure Channels | International Data Corporation (IDC)


Pam Miller serves as Director of Infrastructure Channels research at IDC


Pam Miller is Director of Infrastructure Channels Research in the Channels and Alliances Research group at IDC, providing research-backed guidance to leading ICT vendors on indirect channel strategy. Ms. Miller's core research covers the importance of IoT and advanced analytics to channel partners' competitiveness and the relationship and interplay between IT distributors and their MSPs, VARs, SIs, and ISVs partners. She also offers guidance on vendors' indirect go-to-market strategies, partnering policies and practices, and trends and market catalysts that impact the relationships between software vendors and their channel partners.

Ms. Miller has held executive and consulting positions with software, hardware and service companies. She has introduced indirect channels to many vendor companies, helping them increase their customer reach and profitability. Her previous positions include CEO of Rocket Network, one of the first cloud collaboration providers, President of Kensington Computer Products, GM of Alps USA Computer Products and Sr. Product Manager at Microsoft.

Areas of Expertise (2)

Infrastructure Channel Strategy


Associated IDC Services (2)

  • Infrastructure Channels and Ecoystems
  • Software Channels and Ecosystems


Education (2)

UCLA: B.A., Psychology

UCLA, Anderson School of Management: M.B.A., marketing and finance

Media Appearances (3)


IoT Innovator  online


“Tech Data’s Solution Factory complements its successful Practice Builder methodology to provide partners with outcome-driven, complete solutions,” said Pam Miller, director of Infrastructure Channels Research, at IDC. “This model offers end customers digital transformation with demonstrable business value, while allowing partners to jump-start their own transformation to the digital economy. This type of enablement is what has been needed for the channel to scale in analytics and IoT and capitalize on the revenue opportunity provided by the third platform.”

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IDC, Dropbox Hail Cloud Revolution at Ingram Micro Cloud Summit

Channel Partners  


Pam Miller, IDC’s director of infrastructure channels research, discussed the oft-mentioned “digital transformation” theme at the Ingram Micro Cloud Summit in Phoenix on Friday, showing stats that reveal how technological disruption will impact all nearly industry verticals in the upcoming years.

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No ordinary channel partner program

IT World Canada  


With its new Data Centre Program, launching April 1st, Lenovo will have gone far beyond the traditional concept of a carrot on a string. A great deal of thought has gone into not only Lenovo’s future but also, and more importantly, into the future success of its valued channel partners. The conclusion: The program is not merely to reward its partners but also to give them the building blocks for future growth. Lenovo’s new program boils down to motivation and prestige. Through a robust system of incentives and support, channel partners can achieve a high mark of prestige in the industry and can, with access to a rich set of support tools, grow their business and revenue from a robust portfolio of Data Center products and solutions. “Lenovo’s Data Centre Program features three tiers — Platinum, Gold, Silver — for the first time,” says Pam Miller, Director, Infrastructure Channels and Ecosystems Research at IDC Channels & Alliances. “The way Lenovo has set up their tiers, partners will be very competitive. This program is a can’t-miss. It will raise the bar for all partners.”

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Reports (1)

2019 Channels and Alliances Predictions IDCF

Margaret Adam, Paul Edwards, Pam Miller, Hannah Stubbings, Brendan Rouse, Christopher Webber, Steve White


This IDC Market Perspective provides IDC's top predictions about the market and technology forces that will shape IT channels and alliances in 2019 and beyond. "IDC has long said that partner 'types' are a thing of the past, as the dramatic speed of change and complexity in the technology market, combined with customer expectations changing dramatically, has meant that most partners have already extended their businesses to deliver multiple activities." — Steve White, program vice president, Channels and Alliances at IDC

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