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Raymond Chan - CAA Club Group. Thornhill, ON, CA

Raymond Chan Raymond Chan

Manager, Government Relations | CAA Club Group

Thornhill, ON, CANADA

Raymond manages and executes key elements of CAA’s provincial advocacy role, and overseeing municipal advocacy efforts.

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Raymond Chan, Manager Government Relations, CAA South Central Ontario loading image

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CAA Worst Roads - April 10/2017 CAA - June 1/2017 Which road is the worst in Canada? Here's how to vote

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Biography

A public affairs and strategic communications professional, Raymond's experience comes from working both within and outside of government. He is a seasoned communicator who excels at storytelling and has the ability to deliver complex messages in a clear, simple and concise manner.

As a member of the Government Relations team at CAA South Central Ontario (CAA SCO), Raymond serves as the subject matter expert on transportation issues within the City of Toronto.

Prior to this, Raymond served as the Executive Assistant to a respected Toronto City Councillor where he oversaw all aspects of communications, policy and legislative matters.

As a former advisor to a federal Member of Parliament and the City of Toronto's Deputy Mayor, Raymond has worked collaboratively with politicians from across all party lines. He knows and understands the inner workings of governments.

Industry Expertise (5)

Safety

Government Relations

Automotive

Government Administration

Public Policy

Areas of Expertise (4)

Road Safety

Worst Roads

Political Campaigns

Municipal & Provincial Politics

Education (2)

Humber College: Post-Graduate, Corporate Communications and Public Relations

University of Toronto: B.A., Canadian Studies and Political Science

Media Appearances (19)

Poor road conditions cost Canadian drivers $3 billion annually, CAA study finds

CTV News Toronto  online

2021-04-20

A new study by Canadian Automobile Association (CAA) finds drivers are paying $3 billion annually in higher vehicle operating costs due to poor roads, infrastructure and potholes. Raymond Chan with CAA south central Ontario government relations said that drivers have to deal with "anything from bent rims, to blown out tires, to undercarriage damage to broken control arms on your vehicle." CAA said if you feel you have received pothole damage from an improperly maintained road you might be able to seek reimbursement for repairs. “If a motorist feels that a municipality has been negligent in anyway and that they haven’t done their due diligence in doing those (road) inspections then certainly they have the right to submit a claim to the municipality,” Chan said.

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Winter tires a good idea, but won't become law in Ontario: province

Toronto Sun  online

2020-12-07

Raymond Chan, of CAA South Central Ontario, said the automobile association has not advocated for mandatory snow tires but offered the first discount for equipped vehicles by a provincial insurer. “Winter tires aren’t the substitute for safe driving,” Chan said. “But when combining that together with safe driving practices, winter tires really offer the best defence against those harsh winter conditions.” Past surveys with CAA members show a majority practice the seasonal tire change. Winter tires provide better traction on snow and ice than all-season tires, he said. “Depending on the speed and the weather conditions, winter tires can actually reduce your breaking distance by up to 25 per cent or two vehicle lengths compared to all-season tires,” Chan said. “That right there, I think, says a lot — that if you have winters installed, it’s actually a lot safer.”

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Residents beseech drivers to 'PLEASE SLOW DOWN'

Windsor Star  online

2020-10-12

The City of Windsor signs are just one of several gracing local lawns, including the CAA signs which were handed out starting in late August to raise driver awareness as school was about to restart after a six-month COVID-19 closure. “It’s really meant as an eye-catching visual to make sure people are aware that we live in this new world where kids are out all hours of the day and really to be aware of them,” Chan said. In some areas, signs are sprouting up like mushrooms, one house after another and on both sides of the street. Morrison said he has no idea whether they work in slowing drivers down. They are an indication that people are frustrated, he said, because not a lot of “traffic calming” measures — like four-way stops — seem to work. “I think the signs might play a small part in it. If you’re a little bit responsible it might make you think twice about speeding.”

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Provincial towing regulations being studied after increase in violent activity

CityNews  online

2020-02-24

“Towing is not one of those things that people typically don’t think about,” Raymond Chan, spokesperson for CAA South Central Ontario, said. “Unless you find yourself in that vulnerable situation stuck at the side of the road or if you know somebody who has gone through that particular circumstance, towing just isn’t top of mind for most people.” As a result, CAA put together it’s Towing Bill of Rights in the fall of 2018. It reminds drivers that they have the right to decide who can tow their vehicle and that a form should be signed in advance, among other things.

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City mulls predator tow truck bylaw, but operators push back

The London Free Press  online

2019-09-08

Seventeen other cities have already implemented regulations for tow truck drivers or companies, according to the Canadian Automobile Association. “It’s really to curb this chasing problem . . . it’s becoming a very competitive industry,” said Raymond Chan, CAA’s expert on municipal towing regulations in Ontario. In communities where there are no rules, “it’s the wild west,” he added.

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King Street East in Kitchener is in such bad shape, you can see crumbling asphalt from space — but repairs are coming

Waterloo Region Record  online

2019-05-30

"Our bottom line is to figure out how to get these roads fixed," said Raymond Chan, spokesperson for CAA South Central Ontario.

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Eglinton Ave. E. tops list of Ontario’s worst roads

Toronto Star  online

2019-05-30

“People have indicated that Eglinton Ave. E. has a lot of issues with not only potholes and crumbling pavement, but also congestion and missing roads signs,” said Raymond Chan, a CAA government relations specialist.

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CAA is again asking you to vote for your area's worst roads

CTV News London  tv

2019-03-27

Raymond Chan, with CAA South Central Ontario, said in a press release, "The simple act of participating in the CAA Worst Roads campaign can help various levels of government understand what roadway improvements are top of mind for road users, and where improvements could be prioritized."

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The Canadian Automobile Association has launched its annual worst roads campaign.

CP24  tv

2019-03-26

The Canadian Automobile Association has launched its annual worst roads campaign.

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From potholes to fresh paving: CAA revisits Windsor's 'worst roads'

CBC News Windsor  online

2019-03-26

"Exactly what has been done and how the street has really transformed and how that hard work and how that money involved into getting that street into the way that it is now really comes to fruition," said Chan.

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Toronto’s potholes were the No. 1 complaint to 311 last year — and they’re costing us more money

Toronto Star  online

2019-02-06

“We need to make this issue more of a priority than it currently is,” Chan adds.

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Worst roads in London

CBC London  radio

2018-06-05

Raymond Chan from CAA's worst roads campaign gives London Morning the lowdown on the worst streets in London.

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Hamilton’s Burlington St. voted Ontario’s worst

Toronto Star  online

2018-06-04

“It’s clear from the results of this year’s worst roads campaign, that there are several roads that continue to be an issue for the public despite appearing on the list many times,” said Raymond Chan, CAA South Central Ontario government relations specialist.

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CAA announces top 10 worst roads in Ontario

Global News  online

2018-06-04

The votes are in and CAA has revealed Ontario’s top 10 worst roads for 2018.

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Top 5 worst roads in southwestern Ontario, according to CAA vote

CBC Windsor  online

2018-06-04

"It's really to bring more awareness to government, it is continuing our call for more permanent and dedicated funding for infrastructure improvements," he said. "We really want to see the government step up."

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CAA Worst Roads Campaign

CTV Barrie  tv

2018-04-04

Raymond Chan talking about CAA's annual worst roads campaign.

Raymond Chan talking about CAA's annual worst roads campaign.

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14th Annual Worst Roads Campaign Launched

Blackburn News  online

2017-04-12

"The Canadian Automobile Association is inviting residents to cast their votes for the worst roads in their community. Spokesperson Ray Chan says it’s a great opportunity for the public to voice their concerns."

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Portion of QEW between Hamilton and St. Catharines going up to 110km/h in the fall

Global News Toronto  online

2019-05-10

“A pilot program like the one being announced today is a measured approach and an ideal way to gradually explore the subject of raising speed limits and determine the impact on road safety,” said Chan.

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Winter tires a good idea, but won't become law in Ontario: province

Driving.ca  online

2020-12-07

Raymond Chan, of CAA South Central Ontario, said the automobile association has not advocated for mandatory snow tires but offered the first discount for equipped vehicles by a provincial insurer. “Winter tires aren’t the substitute for safe driving,” Chan said. “But when combining that together with safe driving practices, winter tires really offer the best defence against those harsh winter conditions.” Past surveys with CAA members show a majority practice the seasonal tire change. Winter tires provide better traction on snow and ice than all-season tires, he said. “Depending on the speed and the weather conditions, winter tires can actually reduce your braking distance by up to 25 per cent or two vehicle lengths compared to all-season tires,” Chan said. “That right there, I think, says a lot — that if you have winters installed, it’s actually a lot safer.”

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