Biography
Senior Operations Leader with over twenty years of experience. Demonstrated ability to partner with senior leaders, physicians and board members to drive strategic business initiatives, relentlessly manage expenses and reduce operating costs while providing high levels of service to all customers. Solid track record of managing complex projects that enhance organizational effectiveness, improving clinical and business outcomes, and engaging staff toward delivering service excellence.
A creative problem solver who is humbled by serving others, pushing himself and passionately asking “what next?”
Industry Expertise (1)
Health Care - Providers
Areas of Expertise (3)
Patient Safety
Patient Satisfaction
Culture of Accountability
Education (2)
Thames Valley University: Hotel Management and Operations, Hotel Management 1993
Simmons College: MHA, Healthcare Administration 2001
Affiliations (2)
- Fellow of the American College of Healthcare Executives
- American College of Physician Executives - non MD Member
Links (2)
Style
Availability
- Keynote
- Panelist
- Host/MC
- Corporate Training
Fees
0 to 5000
*Will consider certain engagements for no fee
Social