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Sherrill Hayes, Ph.D. - Kennesaw State University. Kennesaw, GA, US

Sherrill Hayes, Ph.D. Sherrill Hayes, Ph.D.

Director of the Masters in Conflict Management Program and Associate Professor of Conflict Management | Kennesaw State University


Sherrill Hayes is an educator, researcher and practitioner who has been working in conflict management since 1999.



Sherrill Hayes, Ph.D. Publication







Sherrill Hayes' areas of teaching, research and practice include: family, community and organizational dispute resolution; designing and evaluating conflict management programs and policies; refugee resettlement; and children’s development in cultural contexts.

While in the UK from 2000-2003 he mediated all-issues divorces for two not-for-profit services and conducted a nationwide research project on family mediation practice and policy. In 2004, Hayes was hired as the first full-time Child Custody and Visitation Mediator for the 18th Judicial District in North Carolina in 2004, and two years later began practicing parenting coordination, a multi-faceted dispute resolution process designed for high- conflict parenting disputes. From 2006-2012, Hayes was an assistant professor of Conflict Resolution at the University of North Carolina at Greensboro, where he continued to work with court-based dispute resolution and notably co-created and evaluated the Greensboro Landlord Tenant Dispute Program, a partnership with the City of Greensboro Human Relations Department. His community work also encompassed working with issues of refugee resettlement, especially integration of refugee children into school and working with refugee community leaders.

Industry Expertise (5)

Alternative Dispute Resolution Education/Learning Legal Services Public Policy Social Services

Areas of Expertise (9)

Community Outreach Conflict Resolution Mediation Civil Rights Humanitarian Affairs Refugee Resettlement Refugees Dispute Resolution Family Mediation

Accomplishments (2)

Young Alumnus Award (professional)


Awarded by the School of Health and Human Sciences, University of North Carolina at Greensboro

Fulbright Specialist Roster Candidate (2016-2021) (professional)

Fulbright Specialist Roster Candidate (2016-2021) in the area of Peace and Conflict Resolution Studies.

Education (3)

University of Newcastle-upon-Tyne: Ph.D., Sociology & Social Policy (Family conflict resolution) 2005

Dissertation title: "Family mediation in the 21st century: Policy and practice in England and Wales"

University of North Carolina at Greensboro: M.S., Human Development and Family Studies 2000

Thesis: "Everyday activities of North American preschoolers and their fathers".

University of North Carolina at Greensboro: B.S., Human Development and Family Studies 1997

Affiliations (4)

  • North Carolina Association of Family and Consumer Sciences
  • Association of Family and Conciliation Courts
  • North Carolina Bar Association
  • Association for Conflict Resolution

Recent Papers (5)

E-Mails, Statutes and Personality Disorders: A Contextual Examination of the Processes, Interventions, and Perspectives of Parenting Coordinators Family Court Review


There are many potential factors, both inside and outside a PC case, that influence the decisions that practitioners make when working with clients and, ultimately, on the results of the process...

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The Greensboro Landlord Tenant Dispute Program: Developing and Sustaining a Responsive Dispute Resolution Program Journal of Alternative Dispute Resolution


This article discusses the Greensboro Landlord Tenant Dispute Program, a partnership between the Program in Conflict and Peace Studies at the University of North Carolina at Greensboro and the City of Greensboro's Human Relations Department. The program was developed through consultation with a wide range of local stakeholders to help landlords and tenants address and resolve disputes not falling under City and/or Federal Fair Housing guidelines...

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Community Engagement in Peace and Conflict Studies Critical Issues in Peace and Conflict Studies


This chapter examines the role of community engagement and the application of engaged scholarship for integrating and sharing the knowledge of practitioners, scholars, and students in peace and conflict studies. The core issues in PACS of social change, prevention of war and violence, and community impact are so inextricably linked together in scholarship, practice, and pedagogy that any attempt to divide them would be divisive to the development of the field...

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Understanding conflict resolution from the inside out or why 800 pound gorillas aren’t great mediators New Opportunities for Peacemaking 2011 Dispute Resolution Section Annual Meeting and Conference


When I was a child and later as a nursery school teacher, I had a favorite book featuring Grover from Sesame Street called The Monster at the End of this Book. Apart from being a wonderful metaphor for how humans attempt to use barriers to avoid self-discovery and difficult truths about themselves (Grover's the monster), it's also a nice introduction to this speech since there's a gorilla at the end of this speech...

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“More of a street cop than a detective”: An analysis of the roles and functions of parenting coordinators in North Carolina Family Court Review


This research project examined roles and functions of parenting coordinators (PCs) identified by AFCC's Guidelines for Parenting Coordination and other literature. The researcher used a semi-structured interview schedule that included information about practices, procedures, and a series of five case-based vignettes that contained commonly occurring ethical and legal dilemmas in PC practice...

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