Susanna Theo

Protocol and Etiquette Services

  • Washington, DC metro area VA

Show YOU how to build the bridge to all levels of winning communications!

Contact

Media

Social

Biography

Susanna Theo founded Protocol and Etiquette Services in 1998. She is a Miss Manners for the 21st century, with real usable help not only educating, but entertains her audiences. Susanna is an international instructor/course developer, honored by the media in Hampton Roads, VA for her design and placement of etiquette programs interfacing with private school curriculums. She has appeared on dozens of radio and television shows as an expert guest, and the author of subject area manuals and magazines articles.
Ask Susanna any question about how to successfully handle yourself in any situation; she will have a fun, and interesting answer!

Industry Expertise

Training and Development
Education/Learning
Corporate Training

Areas of Expertise

Effective Business Writing Skills
Business Communications Skills
Dining Skills

Accomplishments

Spirit Magazine - South West Airways

2012-07-01

Authored article discussing civility skills for South West Airways in flight magazine.

NOVUstar Chairman's Award

2011-12-21

Awarded for performance "Above and beyond the call of duty"

Business Communications Skills

2012-07-01

I have authored numerous manuals for individuals and groups. This is the most up to date manual on Business Communications practices for today's global arena.

Education

Tidewater Community College

Liberal Arts

Liberal Arts

2008

Completion of Bachelors of Business Administration 2013
Certifications:
1998 Protocol School of Washington – All disciplines of protocol and etiquette. Presentation and
program development
2008 Allen Media Strategies – Disciplines in interviewing on camera and radio as a presenter or expert guest. VTC mastery.
2009 Community Mediation Center – Conflict Resolution & Mediation
2010 Child Abuse Prevention – ASYMCA
2010 Hazard Communication

Testimonials

Principle

Lynch Insurance Agency

Your company will want to partner with this phenomenal woman She has played a vital role in helping develop my company’s most important asset; it’s human resources. Your company will get so much more than you expect from the time you invest with her. Susanna is a true leader and expert in her field

Administrative

U S Government

Susanna was Great! The course was very enlightening and fostered a great learning environment. The class as a whole was able to freely share and learn from each other’s experiences

Customer Service

US Government

Instructor was very well informed and passionate about the topics and made the class fun! Thank you, Thank you, Thank you

Event Appearances

Acing the Interview

Junior League  Norfolk, VA

2008-01-01

Sample Talks

Top 10 Business Communications Points

30 min. Skype class with document

Style

Availability

  • Keynote
  • Moderator
  • Panelist
  • Workshop Leader
  • Host/MC
  • Author Appearance
  • Corporate Training

Fees

$0 to $3500*Will consider certain engagements for no fee
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