Teresa Di Felice 
Assistant Vice President, Government and Community Relations | CAA Club Group
Thornhill, ON, CANADA
Teresa oversees CAA SCO's advocacy and community relations efforts in Ontario.
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Biography
Teresa is the Assistant Vice President of Government & Community Relations at CAA South Central Ontario (CAA SCO), Canada's largest CAA Club. She has been with CAA since 2005.
She is responsible for the overall direction and execution of the organization’s advocacy strategies and programs, representing and raising awareness on relevant issues to CAA’s over 2 million Members and with policymakers in Ontario.
Teresa’s breadth and range of knowledge on infrastructure, transportation, safety, automotive and industry issues related to CAA’s work has resulted in many contributions to the development and execution of sound public policy. These include input into the province’s cycling strategy, being a member of the Premier’s panel on the Transit Investment Strategy, tow industry reform and on the transition team of the Mayor of Toronto, to name a few.
Over the last three years Teresa has released two Conference Board of Canada reports related to how much motorists contribute to the cost of infrastructure and various tools and strategies related to mitigating congestion.
Industry Expertise (5)
Safety
Highways / Railtracks
Automotive
Government Relations
Public Policy
Areas of Expertise (7)
Cannabis and Road Safety
Electric and Hybrid Vehicles
Roadside Assistance
Congestion Management
Policy Advocacy
Road Safety
Community & Government Relations
Education (1)
University of Toronto, Victoria University: B.A., Political Science and Criminology
Media Appearances (21)
Speakers Corner: Are you a lane budger or an early-bird merger?
City News Toronto tv
2021-04-14
Teresa Di Felice, AVP of Government and Community relations speaks to Pat Taney from City News. Research shows the Zipper Merge can reduce congestion by as much as 40 per cent. The Zipper Merge is a driving technique that at the source of the merge, drivers alternate, like the teeth on a zipper, into the open lane so that no line of traffic is held up. This technique maximizes available road space, which results in less time spent in line.
New Ontario tow zone pilot project
AM 640 - Corus radio
2020-12-17
Mike Stafford the host of AM 640 Toronto's Morning Show interviews Teresa Di Felice, assistant vice-president of government and community relations for CAA, on the new provincial towing pilot program.
90 per cent of Ontario drivers want regulation in violence-plagued tow truck industry, CAA poll says
Toronto Star print
2020-07-22
According to the CAA study, commissioned in April, only one in five Ontario drivers currently feels “very protected” by the current towing system. “Consumers should have the confidence that they will be protected regardless of where in the province they are and what kind of towing services they may require,” Teresa Di Felice, assistant vice-president of government and community relations, said in a prepared statement.
A New Highway for the GTA?
The Agenda, TVO tv
2019-11-27
Can the proposed GTA West highway help alleviate traffic congestion? The Ontario government announced plans to revive the Greater Toronto Area West Highway, also known as Highway 413. Called the missing link in Toronto-area highways, GTA West is meant to address congestion and bring relief to drivers. But is adding another highway the right approach to changing transportation landscape? The Agenda looks at the pros and cons of the proposal.
CAA turns to ping-pong to show why driving high is never a good idea
Insurance Business Canada online
2018-12-20
To hold your own at ping-pong, you need to react quickly, make strategic decisions, and have decent hand-eye coordination, along with the other motor skills that allow you to hit the ball over the net instead of just swinging wildly at the air – a skillset that diminishes when a player is impaired by cannabis.
Drivers react to playful drug impairment campaign
CTV News Toronto tv
2018-12-17
The new CAA campaign is meant to target millennials uses ping pong to demonstrate the impact of drug impairment
Company calls for tow truck operator training standards
Canadian Underwriter online
2018-11-14
If you have a Class G driver’s licence, you could go to a tow truck company tomorrow, get some on the job training, and basically have a truck to drive and you could be towing a vehicle,” said Teresa Di Felice, CAA SCO’s assistant vice president of government and community relations, in an interview. “There really should be some provincial certification requirement to operate a tow truck in Ontario and that would come along with licensing and training requirements.”
Proposed bill looks to reform Ontario towing
Collision Repair Magazine online
2018-10-25
“The bill will help to design a single provincial framework that will assist small businesses in their operations, and protect consumers," says Teresa Di Felice, assistant vice president, of government and community relations at CAA South Central Ontario.”
Proposed bill looks to reform Ontario towing
Collision Repair Magazine online
2018-10-25
The bill will help to design a single provincial framework that will assist small businesses in their operations, and protect consumers," says Teresa Di Felice, assistant vice president, of government and community relations at CAA South Central Ontario.
CAA unveils Ontario 'Towing Bill of Rights' to prevent drivers from being overcharged
CTV News online
2018-08-23
"It can often be very stressful for motorists after a collision or vehicle issue, and the Towing Bill of Rights is a quick and easy reference guide to help put the power and knowledge back in the hands of consumers,” Teresa Di Felice, a vice-president of government and community relations at CAA South Central Ontario, said in a press release.
CAA, Ontario association sign towing bill of rights
Global News online
2018-08-22
“There are operators who do not prioritize customer service and have been taking advantage of people in need at the sign of the road,” said Terese Di Felice.
Ontario gov’t to focus on road safety as cannabis is legalized
CI Top Broker online
2018-08-14
“It is important that the government makes road safety and motorist education a top priority,” says Teresa Di Felice, AVP of government and community relations for CAA South Central Ontario (CAA SCO). “Ontario roads are some of the safest in North America, and we want to keep it that way when cannabis is legalized.”
CAA Report highlights ways to reduce traffic congestion
Global News 640 Toronto radio
2018-06-29
Tasha Kheiriddin is joined by Teresa Di Felice, the AVP of Government and Community Relations from CAA SCO to go over the report.
CAA: 'Dooring' Is A Growing Problem
Extra Peterborough online
2018-05-09
Teresa Di Felice of the CAA says dooring is continuing to be a major issue, a situation where a cyclist is hit by an opening car door.
CAA pushes the 'Dutch Reach' in annual share the road campaign
Ottawa Matters online
2018-05-07
"We're so used to opening the door with our hand closest to the door," said Assistant Vice President of Community Relations with CAA, Teresa Di Felice. "The Dutch Reach is actually suggesting that you open the door with the opposite hand. So, if you're a driver, it would be your right hand."
C.A.A bike safety campaign underway
Breakfast Television Toronto radio
2018-05-07
Teresa Di Felice joins us to discuss a C.A.A program that will ensure Toronto bikers stay safe.
#OBS18: Share the Road recognizes cycling leaders with Wheels of Change Awards
Share the Road Cycling Coalition online
2018-05-01
Advocate of the Year — Teresa Di Felice
Traffic Congestion Costing Drivers Millions
CityNews tv
2017-12-11
Toronto is home to some of the worst traffic in Canada – that’s not news. In fact, the city has the dubious honour of being home to 10 of the 20 worst bottlenecks in the country.
Road Tolls: Will they Actually Reduce Congestion?
The Globe and Mail
2016-11-22
“We have to be very clear about what we’re trying to achieve,” says Teresa Di Felice, director of government and community relations, CAA SCO. “If we want to achieve reductions, there are various tools, land use planning, ride sharing transit. When you move the conversation to road pricing there has to be a clear objective … If you want to change behaviour, that is a different pricing strategy.”...
Motorists Already Paying their Share: CAA
Toronto Sun
2016-12-18
Teresa Di Felice, director of government and community relations for the CAA, said the income levels of drivers shouldn’t be a factor in the DVP/Gardiner tolling debate. “These are people who are making sacrifices in other places because they feel that they have no other choice but to drive,” Di Felice said...
One in Three Ontario Drivers Admit to Distracted Driving: Survey
Canadian Underwriter
2016-10-25
“There is no excuse for driving distracted,” said Teresa Di Felice, CAA SCO’s director of government and community relations, in the release. “Making a phone call or sending a text message isn’t worth putting your life or someone else’s at risk.”...
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