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Teresa Di Felice

Assistant Vice President, Government and Community Relations CAA Club Group

  • Thornhill ON

Teresa oversees CAA SCO's advocacy and community relations efforts in Ontario.

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Spotlight

5 min

Ahead of National Slow Down, Move Over (SDMO) Day, CAA South Central Ontario, in partnership with the Ministry of Transportation, Canadian Towing Association, Toronto Police Service (TPS), Ontario Provincial Police (OPP), Toronto Fire, Toronto Paramedic Services, and 407 ETR, have joined forces to remind Ontario drivers that slowing down and moving over is one of the simplest actions they can take to help protect tow operators, first responders and other roadside workers. “For tow operators and first responders, the roadside is their workplace,” says Teresa Di Felice, assistant vice-president of government and community relations at CAA South Central Ontario. “When drivers see flashing lights, we need them to recognize that there is a trained professional helping someone at the roadside. Slowing down and moving over gives those workers the space they need to do their jobs more safely.” While most Ontario drivers are familiar with the law, that awareness does not always translate into consistent action on the road. “Every day, the men and women who respond to emergencies, assist stranded drivers and maintain our highways put themselves at risk to keep others safe,” said Prabmeet Sarkaria, Minister of Transportation. “That’s why, beginning January 1, 2027, we’re expanding Ontario’s Slow Down, Move Over law to protect more roadside workers on the job because something as simple as slowing down and moving over can save lives and help ensure those who keep our roads safe make it home to their families.” Toronto Police Service says those protections are critical for officers and other roadside workers who routinely work alongside moving traffic. "Many police officers have found themselves in situations where they are stopped on the side of the road doing their job, only to have vehicles pass dangerously close by," says Robert Johnson, Deputy Chief, Toronto Police Service. "When first responders or tow truck drivers have their lights flashing, drivers are legally required to slow down safely below the speed limit and leave space for emergency vehicles." As part of its continuing road safety work, CAA is piloting Variable Message Signs (VMS) technology on tow trucks across Ontario to determine whether enhanced visibility and directional messaging can help motorists recognize roadside incidents sooner and respond safely. Research from the AAA Foundation for Traffic Safety found drivers were 95 per cent more likely to change lanes when a VMS was active. CAA’s pilot will assess whether the technology can help motorists identify a roadside response earlier and encourage them to slow down and move over. “Drivers are processing a lot of information when they approach a roadside incident,” said Di Felice. “A clear, visible message may help them understand what is happening sooner and give them more time to slow down, check surrounding traffic and move over safely.” Putting drivers in the worker’s shoes Technology is one part of the solution. CAA is also using public education to help drivers understand the people Ontario’s SDMO law is intended to protect. CAA’s SDMO public service announcement puts motorists in the shoes of the people who assist stranded drivers every day. Rather than focusing only on the rules of the road, it highlights the individuals behind the flashing lights and the risks they face while working just feet from live traffic. Watch the PSA here. Ontario expanding slow down move over law to protect more workers Starting January 1, 2027, drivers must also slow down and move over for certain work vehicles stopped at roadside with flashing amber lights activated. Work vehicles under the expanded law include highway maintenance vehicles, public utility vehicles (such as electricity, water, natural gas, telecommunications), waste collection vehicles (such as garbage, recycling or organic waste trucks) and roadside assistance vehicles (like CAA or other providers). CN Tower to shine for roadside safety On Saturday, October 17, the CN Tower will be illuminated in yellow and black to mark National Slow Down, Move Over Day, commemorated by all the CAA clubs across the country, and in honour of the tow operators, emergency responders and other roadside workers who assist motorists every day. A standard light show will run for 5 minutes at the top of every hour, followed by another light show on the half hour. To learn more about SDMO laws, please visit: www.caasco.com/SDMO Quick Facts CAA research shows that Ontario drivers report slowing down and moving over for emergency vehicles more than 90 per cent of the time, but only 49 per cent of the time for tow trucks. Nearly 4 in 5 Ontario drivers have heard of the SDMO law, but only 55 per cent knew they were required to slow down and move over for stopped tow trucks with flashing lights. The same study found that 93 per cent of Ontarians support the use of Variable Message Signs. Respondents also said the signs would encourage drivers to slow down and move over, improving safety for roadside workers and stranded motorists. Quotes “Tow operators are often called to the roadside when someone needs help. Everyday members of our industry are available 24-hours in all kinds of weather. Doing the work safely depends in part on the actions of passing drivers. When motorists slow down and move over, they give tow operators the room they need to assist stranded drivers and clear vehicles safely. It is a small action behind the wheel that can make a big difference at the roadside.” – Joey Gagne, President, Canadian Towing Association "First responders are there to help those in crisis and keep our roads safe, but we can’t do it alone. When approaching a stopped emergency vehicle with its flashing lights activated, slow down and, where possible, move over. The Slow Down, Move Over law helps create a safer environment for emergency personnel working on our roads. It’s the law. Road safety is a shared responsibility, and a simple action can make a meaningful difference for everyone on our roads.” Deputy Commissioner Bryan MacKillop, Ontario Provincial Police "Toronto Fire Services is proud to support CAA's Slow Down, Move Over campaign. Every day, emergency responders work in and around live traffic to keep our communities safe. Slowing down and moving over when approaching emergency scenes helps protect firefighters, paramedics, police officers, tow operators, and all roadside workers who put themselves at risk to serve others. This simple action can save lives." Fire Chief Jim Jessop, Toronto Fire Services "Every day, emergency responders, tow truck operators and highway patrollers put themselves at risk to help keep people moving safely. At 407 ETR, we see this firsthand through the work of our patrollers, OPP officers and first responders who assist drivers and respond to incidents around the clock. That's why we're proud to support CAA's Slow Down, Move Over campaign. Slowing down and moving over isn't just the law, it's a simple action that helps protect the people working roadside and can prevent tragedies on our roads.” -Jose Espinosa, President & CEO, 407 ETR “Paramedics work in dynamic environments, including at the roadside alongside live traffic. When drivers slow down and move over, they help create a safer space for all emergency responders to do their jobs and care for those in need. Road safety is a shared responsibility.” Chief Bikram Chawla, Toronto Paramedic Services

Teresa Di Felice

2 min

Ahead of National Slow Down Move Over (SDMO) Day, acknowledged on October 17, CAA Manitoba is calling for regulatory changes that would allow tow trucks to use vehicle-mounted electronic warning signs, known as Variable Message Signs (VMS), to give approaching drivers an earlier warning of roadside incidents. Every day, tow truck operators work alongside live traffic to help stranded motorists, but many drivers still do not give them the same space and protection they provide emergency vehicles such as police, fire and ambulances. "For tow operators and first responders, the roadside is their workplace," said Teresa Di Felice, assistant vice president, government and community relations, CAA Manitoba. "Slowing down and moving over is a simple action drivers can take to make a meaningful difference to protect the people who assist Manitobans every day." Variable Message Signs (VMS) provide drivers with advance warning of roadside incidents, giving them more time to react safely. The technology is already authorized in over 40 U.S. states, as well as in Australia and across the European Union. Research from the AAA Foundation for Traffic Safety found drivers were more likely to slow down and move over when a VMS was active, with the odds of a vehicle moving over increasing by 95 per cent. CAA Manitoba continues to discuss the use of truck-mounted VMS technology with government and industry stakeholders as part of broader efforts to improve roadside safety. A pilot project underway in Ontario is testing how the technology can help protect roadside workers, including tow operators. Despite growing awareness of SDMO laws, compliance around tow trucks continues to lag behind other emergency vehicles. CAA research found members were less likely to move over for tow trucks than for police, ambulances or fire trucks. Among those who did not move over for a tow truck, nearly half said they did not know it was required by law. "Tow truck operators are often among the first people to arrive when someone needs help," says Di Felice. "They deserve the same care and protection we give other emergency responders." To help address the issue, CAA has launched a new public service announcement that puts motorists in the shoes of the roadside workers who assist drivers every day. Rather than focusing solely on the rules of the road, the campaign highlights the people those rules are designed to protect. Watch the PSA here. CAA research also found that while eight in 10 members understand the core Slow Down, Move Over message, some remain unclear about the exact action required when approaching a roadside incident. The campaign aims to close that gap through education and awareness. To learn more about SDMO laws, please visit: https://www.caamanitoba.com/SDMO

Teresa Di Felice

4 min

Seven-in-ten Ontarians aged 35 to 54 say rising gas prices are affecting their day-to-day activities, as fuel costs continue to put pressure on household budgets and force many families to make difficult trade-offs in how they drive, spend and plan their daily lives, according to a new survey from CAA South Central Ontario (CAA SCO). The findings highlight how higher fuel costs are contributing to broader affordability challenges, with many families driving less, cutting back on discretionary spending and reducing everyday purchases such as takeout meals and coffee to keep spending in check. “For many Ontario families, higher gas prices aren’t just affecting how often they fill up the tank, they’re changing everyday decisions about where they go, what they buy and how they spend their money,” says Teresa Di Felice, assistant vice president, government & community relations for CAA SCO. Many households report driving less, cutting back on discretionary spending and reducing small but regular purchases such as takeout meals and coffee to manage rising costs. Affordability pressures are reshaping summer plans While summer is typically a time for travel and recreation, rising fuel costs are making it harder for families to fully participate in the activities they enjoy. Nearly seven in ten Ontarians aged 35 to 54 say gas prices are affecting their recreational activities and vacation plans, with many scaling back or rethinking how they spend their time off. For many, gas prices around $2.10 per litre represent a tipping point where driving habits and travel decisions begin to shift. Among those planning road trips, nearly six in ten say rising gas prices will influence their plans, often resulting in fewer trips, closer destinations or tighter budgets. “Families are doing their best to preserve important moments like vacations and day trips, but affordability pressures are forcing more careful planning,” adds Di Felice. CAA calls for continued focus on affordability for drivers CAA SCO says the findings underscore the need to keep affordability front of mind when it comes to policies and decisions that impact drivers. “Transportation is a daily necessity for many Ontarians, not a luxury,” says Di Felice. “When fuel costs rise, it affects everything from commuting to grocery runs and adds to the financial strain households are already feeling.” CAA SCO continues to advocate for practical solutions that help keep mobility accessible and affordable, while supporting consumers with tools and advice to manage rising costs. Practical steps to help stretch your fuel budget To help mitigate the impact of higher fuel costs, CAA SCO encourages drivers to take simple steps to improve efficiency and reduce unnecessary spending for their summer road trip plans: Plan routes in advance to avoid backtracking and unnecessary mileage: Plan the most efficient route to your destination and avoid backtracking and unnecessary mileage.   Remove extra weight from your vehicle: Reducing your vehicle’s weight can help improve your fuel efficiency when on trips.     Avoid leaving your rooftop luggage carriers or bike racks on your vehicles when you are not using them: Items on top of the car significantly increase aerodynamic drag, reducing fuel economy.   Control your speed: Fuel consumption starts to increase above 90-105 km/h. For long stretches of road ahead, use cruise control to maintain your speed to save fuel.  Drive conservatively: If you find yourself stuck in long weekend traffic, avoid rapid acceleration and hard braking, which can lower fuel economy by 15 to 30 per cent at highway speeds and 10 to 40 per cent in stop-and-go traffic.  Keep up with regular car maintenance:  Underinflated tires increase fuel consumption by up to four per cent. With regular maintenance services, you can help your vehicle run more efficiently. Take advantage of reward programs and tools to find lower prices: CAA members save three cents per litre when they load their membership card in the Shell app or use it at the pump.  “These small actions can help drivers keep their summer road trip plans while managing their budgets more effectively,” adds Di Felice. CAA South Central Ontario continues to provide timely information and practical advice to help Ontarians navigate rising costs and stay mobile year-round. For more information on how to make the most out of your tank, please visit: https://www.caasco.com/membership/member-benefits/shell Methodology This report presents the findings of a survey conducted by Ipsos from May 27 to June 4, 2026. For this survey, a sample of 1,000 adult Ontario residents were surveyed online, with sample sourced through the Ipsos panel. Data was weighted by region, age and gender, in accordance with Census proportions. The precision of Ipsos online polls is measured using a credibility interval. The Ontario (n=1,000) data are accurate to within ± 3.8 percentage points, 19 times out of 20, had the entire Ontario population aged 18+ been polled.

Teresa Di Felice

Media

Social

Biography

Teresa is the Assistant Vice President of Government & Community Relations at CAA South Central Ontario (CAA SCO), Canada's largest CAA Club. She has been with CAA since 2005.

Road safety for all users is a key focus of CAA Club Group’s advocacy portfolio. Teresa is responsible for the overall direction and execution of the organization’s advocacy strategies and programs — including one of Canada’s largest elementary school safety programs, the CAA School Safety Patrol program — representing and raising awareness on relevant issues to over 2 million CAA Members and with policymakers in Ontario. She also coordinates public affairs strategies, particularly provincial government relations, with CAA's two other Ontario based clubs and works with CAA National on a number of public and government affairs files.

Teresa’s breadth and range of knowledge on infrastructure, transportation, safety, automotive and industry issues related to CAA’s work has resulted in many contributions to the development and execution of sound public policy. These include input into the province’s cycling strategy, being a member of the Premier’s panel on the Transit Investment Strategy, tow industry reform and on the transition team of the Mayor of Toronto, to name a few.

Over the last three years Teresa has released two Conference Board of Canada reports related to how much motorists contribute to the cost of infrastructure and various tools and strategies related to mitigating congestion.

Industry Expertise

Public Policy
Government Relations
Legislative Office
Automotive
Safety
Highways / Railtracks

Areas of Expertise

Community & Government Relations
Road Safety
Policy Advocacy
Towing Regulation
Congestion Management
Roadside Assistance
Electric and Hybrid Vehicles
Cannabis and Road Safety

Education

University of Toronto, Victoria University

B.A.

Political Science and Criminology

Media Appearances

New study reveals pedestrians narrowly miss being struck at intersections every day in Canada

CTV News  online

2025-06-19

A new study commissioned by the Canadian Automobile Association (CAA) uncovered more than 600,000 near-miss incidents involving pedestrians and cyclists at intersections across Canada. The seven-month study, conducted with Miovision, collected data at 20 intersections using 360-degree cameras and artificial intelligence to track near misses that aren’t typically recorded by police.

“These aren’t just close calls, they are collisions waiting to happen,” said Teresa Di Felice, assistant vice president of government and community relations at CAA South Central Ontario.

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CAA reveals Ontario’s top 10 worst roads of the year

CTV News  tv

2025-06-05

CP24’s Courtney Heels speaks with CAA’s Teresa Di Felice about the annual list of Ontario’s worst roads and the key factors behind the rankings.

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'Embarassing and frustrating,' but having the 'Worst Road in Ontario' can help northern towns land funding

CBC News  online

2025-03-28

CAA has run the campaign for over 20 years and several roads in the north have "won" in the past, but it's been a while, with southern streets dominating the top 10 in the last few years.
Teresa Di Felice, assistant vice-president of government and community relations for CAA, says drivers in some parts of the province are more used to rough roads than others.

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