Wayne Kingston
Managing Partner Peppers and Rogers
- Sydney NSW
Experienced Agency Principal who can talk on anything between bran and customer, customer experience management or organisational change
Industry Expertise
Advertising/Marketing
Management Consulting
Direct Marketing
Areas of Expertise
Customer Experience
Change Management
Multi Channel Marketing
Links
Sample Talks
The 6 Things I would Change in Organisations Today
Organisations are too busy "being organizations" to truly address the needs of their customers. Most organisational structures are exactly that: structures. Very few firms are fluid enough to put the needs and wants of their customers ahead of the needs and wants of the executives who run them.
