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Wingyan Chung - Western Carolina University. Cullowhee, NC, US

Wingyan Chung Wingyan Chung

Professor, Kneedler Distinguished Professor of CIS | Western Carolina University


Wingyan Chung is an information systems scholar with expertise in business analytics, information systems and human-computer interaction.





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2019 Founders’ Day Honors Convocation



Wingyan Chung is an information systems scholar and educator with expertise in business analytics, information systems, social media analytics, business intelligence, cybersecurity, data and text mining, Web analytics, knowledge management and human-computer interaction. Chung received his doctorate in Management Information Systems from the University of Arizona. He has more than 100 refereed publications in Journal of Management Information Systems, Information & Management, Decision Support Systems, Communications of the ACM, IEEE Computer, Scientific Reports, IJHCS, Journal of the Association for Information Science and Technology, and ICIS, among others. Recognitions include top ranking in BI and analytics, press coverage in ForwardFlorida and in SIGCSE and Senior Member awards from AAAI, ACM and IEEE.

Industry Expertise (2)

Business Services


Areas of Expertise (5)

Machine Learning

Social Media Analytics

Business Analytics

Information Systems

Business Intelligence

Accomplishments (3)

Excellence in Research Award (professional)

College of Business

Hunter Scholar Award (professional)

Western Carolina University

Excellence in Research Award (professional)

University of Central Florida

Education (3)

University of Arizona: Ph.D., Management Information Systems

The Chinese University of Hong Kong: B.B.A., Business Administration

he Chinese University of Hong Kong: M.S., Information & Technology Management

Affiliations (3)

  • International Journal of Engineering Business Management : Associate Editor
  • Informatics : Editorial Board Member
  • Computer Information Systems at WCU : Academic Advisor

Languages (1)

  • English

Articles (5)

A Low-Cost Multi-Failure Resilient Replication Scheme for High-Data Availability in Cloud Storage


2020 Data availability is one of the most important performance factors in cloud storage systems. To enhance data availability, replication is a common approach to handle the machine failures. However, previously proposed replication schemes cannot effectively handle both correlated and non-correlated machine failures, especially while increasing the data availability with limited resources.

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A computational framework for social-media-based business analytics and knowledge creation: empirical studies of CyTraSS

Enterprise Information Systems

2020 Social media (SM) platforms greatly facilitate business information sharing, customer relationship building, and client emotion expression. However, managing knowledge acquired from SM messages is challenged by limited human cognitive capability.

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Rockstar Effect in Distributed Project Management on GitHub Social Networks

Proceedings of the 2019 Pre-Icis Sigdsa Symposium

2020 The internet has become increasingly social, opening up new space for online collaboration and distributed project management. Decentralized management techniques such as open-source software, distributed development, and software-as-a-service allow software developers to easily connect online and to solve complex problems collaboratively.

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Efficient parameter selection for support vector machines

Enterprise Information Systems

2019 The support vector machines (SVM) is a popular classification method. Many users may not well tune hyperparameters because this step is time-consuming. However, the performance of SVM relies on the values of hyperparameters.

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CrossSimON: A Novel Probabilistic Approach to Cross-Platform Online Social Network Simulation


2019 The increasing popularity and diversity of online social networks (OSNs) have attracted more and more people to participate in multiple OSNs. Learning users' behavior and information diffusion across platforms is critical for cyber threat detection, but it is still a challenge due to the surge of users participating in multiple social platforms.

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