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Xiaofeng Zhao - University of Mary Washington. Fredericksburg, VA, US

Xiaofeng Zhao

Professor | University of Mary Washington

Fredericksburg, VA, UNITED STATES

Xianofeng Zhao is an associate professor in the College of Business at the University of Mary Washington.


Xiaofeng Zhao, associate professor of the College of Business, earned a Ph.D. (2007) from the University of Tennessee, an MBA (2002) from Indiana University of Pennsylvania, an M.Ph. (1990) from Northwestern University and a B.S. (1985) from Xian Jiaotaong University, China. He is an expert on quantitative methods and decision science with applications in operations and supply chain management.

Dr. Zhao’s work has been published in numerous scholarly journals and conference proceedings, including the International Journal of Global Management Studies Professionals, Management Decision, Management Research Review and the Decision Science Institute annual meeting proceedings. He recently presented at the Decision Science Institute Annual Meeting and the International Conference of the Association of Global Management Studies.

Dr. Zhao is a member of the Decision Science Institute, the Institute of Operations Research and Management Science and Beta Gamma Sigma, the business honor society.

Dr. Zhao teaches business analytics, quantitative modeling, service management, and operations management. He has published dozens of peer-reviewed articles in academic journals, conference proceedings, and encyclopedias.

Areas of Expertise (3)

Business Administration

Risk Management

Supply Chain Management

Education (3)

University of Tennessee: Ph.D., Business 2007

Indiana University of Pennsylvania: MBA, Business 2002

Xian Jiaotaong University: B.S., Business 1985

Affiliations (3)

  • Decision Science Institute : Member
  • Institute of Operations Research and Management Science : Member
  • Beta Gamma Sigma (The Business Honor Society) : Member

Media Appearances (3)

Zhao Publishes in Journal of Management Analytics

Eagle Eye  online

Xiaofeng Zhao, associate professor in the College of Business, recently had his co-authored article “Analyzing the time buffer in the Theory of Constraints based lean operations” published in the Journal of Management Analytics, Volume 1, Issue 3.

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Srivastava Organizes International Conference

Eagle Eye  online

Of 93 papers submitted, 31 were selected for presentation at the conference and publications in the ICAGMS 2014 Proceedings; selected quality papers are slated to be published in the International Journal of Global Management Studies or International Journal of Global Management Studies Professional. Three UMW College of Business professors — Louis Martinette, Mukesh Srivastava and Xiaofeng Zhao — will also present their research papers. Academics from nine countries including Australia, Canada, China, Germany, Malaysia, New Zealand, Norway, the United Kingdom and the U.S. will present their scholarly research work on global management study.

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Xiaofeng Zhao’s Article Accepted for Publication

Eagle Eye  online


Associate Professor in the College of Business, Dr. Xiaofeng Zhao’s article, “Nonlinear Programming,” has been accepted by the Encyclopedia of Business Analytics and Optimization (EBAO). The article was published by IGI Global in 2014. Another article by Dr. Zhao, “Linear Programming,” will also be published in EBAO.

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Articles (1)

Measuring the variance of customer waiting time in service operations

Management Decision

Waiting lines and delays have become commonplace in service operations. As a result, customer waiting time guarantee is a widely used competition strategy in service industries. To implement waiting time guarantee strategy, managers need to not only know the average of waiting time, but also the variance around average waiting time. This paper aims to discuss these issues.

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