
Xiaofeng Zhao
Professor University of Mary Washington
- Fredericksburg VA
Xianofeng Zhao is a professor in the College of Business at the University of Mary Washington.

University of Mary Washington
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Biography
Dr. Zhao’s work has been published in numerous scholarly journals and conference proceedings, including the Journal of Management Analytics, Management Decision, Journal of Hospitality & Tourism Research, Asia Pacific Journal of Marketing and Logistics, and the Decision Science Institute proceedings. He recently presented at the Decision Science Institute Annual Meeting and the INFORMS Annual Meeting.
Dr. Zhao is a member of the Decision Science Institute, the Institute of Operations Research and Management Science (INFORMS) and Beta Gamma Sigma, the business honor society.
Dr. Zhao teaches business analytics, quantitative business modeling, service management, and operations management.
Areas of Expertise
Education
University of Tennessee
Ph.D.
Business
2007
Indiana University of Pennsylvania
MBA
Business
2002
Xian Jiaotaong University
B.S.
Engineering
1985
Affiliations
- Decision Science Institute : Member
- Institute of Operations Research and Management Science : Member
- Beta Gamma Sigma (The Business Honor Society) : Member
Media Appearances
Application of priority queuing system in service operations
Decision Sciences Institute (DSI) 54th Annual Conference in Atlanta print
2023-12-14
Xiaofeng Zhao, professor in the College of Business, recently presented a paper entitled “Application of priority queuing system in service operations” at the Decision Sciences Institute (DSI) 54th annual conference in Atlanta, Georgia. The paper has been published in the conference proceedings. Zhao chaired a Service Systems and Operations session.
Global Management Study
International Conference of the Association of Global Management Studies online
2014-05-20
College of Business professor Xiaofeng Zhao presented a research paper at the International Conference of the Association of Global Management Studies at the Saïd Business School, University of Oxford in the United Kingdom.
Articles
Analyzing the time buffer in the Theory of Constraints based lean operations
Journal of Management Analytics, Volume 1, Issue 3Xiaofeng Zhao
2015-01-01
Xiaofeng Zhao, professor in the College of Business, recently had his co-authored article “Analyzing the time buffer in the Theory of Constraints based lean operations” published in the Journal of Management Analytics, Volume 1, Issue 3.
Nonlinear Programming
Encyclopedia of Business Analytics and Optimization (EBAO)Xiaofeng Zhao
2014-01-15
Xiaofeng Zhao’s article, “Nonlinear Programming,” has been accepted by the Encyclopedia of Business Analytics and Optimization (EBAO). The article will be published by IGI Global in 2014.
Linear Programming
Encyclopedia of Business Analytics and Optimization (EBAO)Xiaofeng Zhao
2014-02-12
Xiaofeng Zhao’s article, “Linear Programming,” has been accepted by the Encyclopedia of Business Analytics and Optimization (EBAO). The article will be published by IGI Global in 2014.
Measuring the variance of customer waiting time in service operations
Management DecisionXiaofeng Zhao
2014-03-11
Waiting lines and delays have become commonplace in service operations. As a result, customer waiting time guarantee is a widely used competition strategy in service industries. To implement waiting time guarantee strategy, managers need to not only know the average of waiting time, but also the variance around average waiting time. This paper aims to discuss these issues.