Peter Ricci, Ed.D.

Clinical Professor and Director

  • Boca Raton FL UNITED STATES

Peter Ricci is an expert in food service, lodging, incentive travel, and destination marketing.

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Spotlight

3 min

Need a tourism expert? Connect with Florida Atlantic today

Tourism is a cornerstone of both Florida’s and America’s economy. In Florida alone, visitor spending exceeds $100 billion annually and supports roughly one in every ten jobs statewide, making it one of the state’s largest industries. The ripple effect extends far beyond hotels and attractions, fueling restaurants, retail, transportation, construction, real estate, and public tax revenues that help fund infrastructure and services. Nationally, tourism contributes hundreds of billions to U.S. GDP each year and serves as a key indicator of consumer confidence and economic momentum. When travel demand rises or falls, it signals broader shifts in spending behavior, business investment, and workforce stability , which is why tourism remains a critical economic beat for journalists. Peter Ricci is Clinical Associate Professor & Director, Hospitality Management Programs at Florida Atlantic University. He is a hospitality industry veteran with over 20 years of managerial experience in segments including: food service, lodging, incentive travel, and destination marketing and is considered an expert in food service, lodging, incentive travel, and destination marketing. View his profile Peter offers research-based insight into visitor trends, workforce dynamics, and destination strategy. His expertise helps media connect travel patterns to economic impact, providing clear analysis of how tourism shapes Florida’s economy and influences broader industry trends across the United States. Recent media coverage: South Florida Sun Sentinel Peter Ricci, director of the hospitality and tourism management program at Florida Atlantic University’s College of Business, cited the openings of the 801-room Omni Hotel next to the county convention center in Fort Lauderdale, the revamped Pier Sixty-Six Resort nearby and a variety of high-profile events as reasons for promising visitor traffic this year. “South Florida should expect to have a relatively strong 2026 with major events in the area [PGA Tournament, Formula 1, et al] and the Southern White House of Mar-a-Lago enhancing higher average daily rates in The Palm Beaches,” he said by email. “Broward is perfectly positioned to capture demand both to its south and north and I expect that hotels and restaurants will have a good year ahead,” he added. Newsweek "The tariffs, staffing shortage, perception of it being difficult to emigrate to the USA, and any possible anti-USA sentiment all go into the 'ingredients of the soup' as I call it," Peter Ricci, Director of Florida Atlantic University's Hospitality and Tourism program, told Newsweek. South Florida Sun Sentinel This is actually a complicated process behind the scenes, said Peter Ricci, director of the hospitality and tourism management program at Florida Atlantic University in Boca Raton. “Restaurant profit margins are slim, so training and development are often not a part of the process,” he said. “Also, one must recognize that restaurant front-of-house roles are somewhat high-turnover compared to other industries. With higher turnover, there is less likelihood for development of training, knowledge of all the systems (which can lead to dissatisfaction among guests), and a ‘new face’ every time regular guests return to the venue.” The Daytona Beach News-Journal When asked if Florida is experiencing a "restaurant apocalypse," Ricci said, "I don't see that as the case. I don't see it like a disaster, but I have seen more (restaurant) closures the past six months. The reasons include operating costs that are higher than ever in an industry with low (profit) margins to begin with." "Closures are being driven by rising rent, rising costs of labor, rising costs of goods (food, glassware, supplies, cleaning services, deep cleaning surcharges, et al.), and changing consumer habits." Orlando Sentinel Peter Ricci, director of the hospitality and management program at Florida Atlantic University’s College of Business, said he has not heard of hoteliers suddenly losing foreign nationals from their staff. But it’s the confusion that is perplexing many. “I hear frustration and confusion of what changes will occur on a regular basis for owners, operators and managers,” Ricci said. “It’s more of the unknown that’s disconcerting than, ‘I’m now worried about losing workers in my hotel or restaurant.’”

Peter Ricci, Ed.D.

3 min

What's the True Story on the State of Tourism in Florida?

Tourism is one of the key economic drivers in Florida. The sector is responsible for approximately 10 percent of the Gross State Product (GSP), employs millions, and contributes billions to the state's economy. But how are things in the sector? It depends on the day, what you're reading or what you're watching: the industry in Florida is either booming or in a vulnerable situation. Here are two examples: Rising tariffs, visa delays, and shifting global travel trends have created a perfect storm, leading to a sharp drop in tourist numbers across Florida and several other U.S. states. The U.S. tourism industry is facing unprecedented challenges as international visitors choose alternative destinations amid political and economic shifts. According to recent data from the U.S. Travel Association, international visits to the U.S. saw a 14% decline in March, reflecting a broader global trend. However, the most significant impact has been felt among Canadian travelers, with a staggering 20.2% decrease in the number of Canadians visiting the U.S. This marks a troubling shift for the U.S., which has long relied on its neighboring country as a key source of international tourism. Florida, which has seen a decrease in tourism since the pandemic, is now facing a compounded crisis. The state, which historically attracted millions of international visitors, is seeing fewer long-term snowbirds, as well as a general decline in international arrivals. The state’s tourism sector, once a booming economic engine, is facing significant challenges. With both fewer foreign visitors and changes in local tourism trends, the state’s economy is under increasing strain. According to the World Travel & Journalism Council, the U.S. is on track to lose more than \$12 billion in international travel spending this year alone due to the decline in visitor numbers. June 06 Travel and Tour World Whereas government officials are painting a very different picture. Florida welcomed 143 million visitors in 2024, setting a new tourism record for the state. State officials said this is the most visitors in a single year in Florida's history. The trend isn't slowing down, as more than 41 million people visited Florida in just the first three months of this year. May 21 ABC News So there are questions that need to be answered: What is the current state of tourism in Florida? Have tariffs impacted visits from abroad? Does the high US dollar have anything to do with fewer people coming to the Sunshine State from outside of America? Has domestic travel increased with more Americans choosing Florida as a destination? If the sector is suffering from a decline in visitors, how can it adapt to be more attractive to tourists? If you are a reporter following the tourism industry we're here to help. Peter Ricci is the Director of the Hospitality and Tourism Management program in Florida Atlantic University’s College of Business. He is a hospitality industry veteran with more than 20 years of managerial experience in segments including food service, lodging, incentive travel and destination marketing. Peter is available to speak with the media about tourism in Florida and the potential for gambling. Simply click on his icon to arrange an interview.

Peter Ricci, Ed.D.

2 min

From Florida’s love/hate relationship with Spring Breakers to the recent expansion of gambling, Florida’s tourism industry is experiencing a lot of changes

It used to be the go-to place for college students looking to blow off steam, escape winter or just hang out with their friends Florida was the place to be for spring break. However, it seems parts of Florida are now saying 'thanks but no thanks' to the annual party crowds. Meanwhile, Florida said ‘yes’ to more gambling which may attract more tourists interested in placing bets and vacationing in the state. These topics have received a lot of coverage lately, and there are still outstanding questions and points to consider: What impact will spring break clampdowns and actions have on local businesses? What parts of Florida are poised to benefit the most of expanding gambling tourism? How will these developments affect Florida’s largest employer, the tourism economy? And, what else is changing in Florida’s tourism industry Florida’s tourism industry is one of the largest in the world, and it has a major economic impact for the United States and beyond. If you are a reporter following the tourism industry and how Florida’s is changing we're here to help. Peter Ricci is the Director of the Hospitality and Tourism Management program in Florida Atlantic University’s College of Business. He is a hospitality industry veteran with more than 20 years of managerial experience in segments including food service, lodging, incentive travel and destination marketing. Peter is available to speak with the media about tourism in Florida and the potential for gambling. Simply click on his icon to arrange an interview.

Peter Ricci, Ed.D.
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Biography

Peter Ricci is a hospitality industry veteran with over 20 years of managerial experience in segments including: food service, lodging, incentive travel, and destination marketing. While filling the role of hotel general manager for almost a decade, Ricci served as a part-time educator before entering academia full time as both a clinical associate professor and administrator.

Areas of Expertise

Casinos & Gaming
Travel and Tourism
Hotel Guest Services
Hospitality
Marketing
Destination Marketing
Lodging
Food Service
Incentive Travel
Hospitality Management
Employee Performance
Tourism
Restaurant Management
Tipping

Accomplishments

Distinguished Alumnus Award

University of Florida, College of Health & Human Performance, Dept. of Tourism, Recreation, and Sport

Lifetime Achievement Award

Hospitality Sales & Marketing Association International

Lifetime Achievement Award

Norma Bondy Lifetime Achievement Award

Education

University of Florida

B.A.

1987

University of Florida

M.S.

1989

University of Central Florida

E.D.D.

2005

Selected Media Appearances

Show some respect: South Florida diners & servers expose unspoken rules for a perfect restaurant experience

Sun Sentinel  online

2025-10-07

This is actually a complicated process behind the scenes, said Peter Ricci, director of the hospitality and tourism management program at Florida Atlantic University in Boca Raton.

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American hotels in trouble as tourists sour on visiting US

MSN  online

2025-09-09

"The tariffs, staffing shortage, perception of it being difficult to emigrate to the USA, and any possible anti-USA sentiment all go into the 'ingredients of the soup' as I call it," Peter Ricci, Director of Florida Atlantic University's Hospitality and Tourism program, told Newsweek.

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Questions grow about Florida labor supply as Trump chips away at immigrant protection programs

Orlando Sentinel  online

2025-09-08

Peter Ricci, director of the hospitality and management program at Florida Atlantic University’s College of Business, said he has not heard of hoteliers suddenly losing foreign nationals from their staff. But it’s the confusion that is perplexing many.

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Selected Articles

Do lodging managers expect more from hospitality graduates? A comparison of job competency expectations

Journal of Human Resources in Hospitality & Tourism

Peter Ricci

2010-03-31

The lodging industry continues to be a fast-growing portion of the American business landscape. Simultaneously, colleges are expanding their hospitality management offerings, while remaining variable in their levels of lodging-specific coursework. The growth of the industry has led to higher competency needs/requirements among lodging recruiters. In this study, lodging managers who were members of the American Hotel & Lodging Association were surveyed to garner expectations for new-hires specifically using the job competency domains of knowledge, ability, and attitude. With inconsistency in curricula across college hospitality programs in the U.S. as the norm, lodging recruiters cannot recruit with the accuracy necessary for success.

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Creation of a Professionalism Scale for Hospitality Students: An Exploratory Study

SAGE Open

Tammie J Kaufman, Peter Ricci

2014

The hospitality industry is dependent on a professional staff to exceed guests’ expectations. Existing research has focused primarily on the various attributes necessary for success in the hospitality industry. The primary focus of this research was professionalism and hospitality students’ self-perception of their professional attributes. Data collected from a focus group of hospitality human resource managers were used to develop a professionalism scale. The scale produced five factors that explained 53.6% of the variance in the responses. Students were more likely to agree in their preparedness for the interview process, but less in agreement of their preparedness for workplace issues. This research provides an exploratory study into a student’s perception of his or her own professional abilities and could be used as a placement tool for human resource managers and a benchmark to determine student’s …

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Hotel guest preferences of in-room technology amenities

Journal of Hospitality and Tourism Technology

Peter Ricci et al

2016

Advances in technology and in subsequent guest-related amenities have the potential to improve the guest experience and also increase both guestroom revenues and ancillary room revenues. Innovative technologies will be one of the prime differentiators of hotel companies in the twenty-first century. However, it is important for hoteliers to answer questions such as which technology amenities do their guests desire when choosing overnight accommodations? Further, what are the importance levels assigned by guests of these various technology amenities? This study aims to answer the question of how leisure travelers may differ or be similar to business travelers with regard to in-room technology amenities.

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