J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.


More than 1,500 professionals serve organizations across six continents, including, 81% of the Global 200 Law Firms, 70% of the Forbes Top 20 Insurance Companies (85% of the NAIC top 50 Property & Casualty Insurers), and 65% of the Fortune 100 Companies.


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 Psychonomic Society : Fellow

Vision Sciences Society : Member

Medical Device Design, Drexel University : Professional Educator

Human Factors Forensics, Arizona State University : Professional Educator

Human Factors and Ergonomics Society (HFES) : Former Member

Healthcare Technical Group of the Human Factors and Ergonomics Society (HFES) : Former Program Chair and Co-Chair

Perception & Psychophysics : Former Editorial Board Member 

European Conference on Visual Perception (ECVP) : Former Scientific Committee Member

Conference for Object Perception and Memory (OPAM) : Former Organizer

Natural Sciences and Engineering Research Council of Canada (NSERC) : Former Grant Selection Committee Member

National Science Foundation (NSF) : Former Grant Reviewer

Research Foundation Flanders (FWO), Belgium : Former Grant Reviewer

One Size Does Not Fit All: Ethical Oversight Across Human Factors Domains and Practices

Hand-to-mouth and other hand-to-face touching behavior in a quasi-naturalistic study under controlled conditions

Health and safety of VR use by children in an educational use case

Is 2020 Virtual Reality’s Breakout Year?

Product warnings and the involuntary capture of attention

Driver Reactions in a Vehicle with Collision Warning and Mitigation Technology

An investigation of operator performance in All-Terrain Vehicle (ATV) handling and control

Eye tracking evaluation of driver visual behavior with a forward collision warning and mitigation system

Efficacy and usage patterns for three types of rearview camera displays during backing up

Drivers’ visual behavior during backing tasks: Factors affecting the use of rearview camera displays

Meta Certified Supplier Diversity Champion

Dr. Rauschenberger is currently the Vice President, Director of Human Factors at J.S. Held. He has over 25 years of experience conducting research on topics of visual attention and distraction, the organization of perceptual information, product design, user experience, risk communication effectiveness, and consumer decision-making. He leverages this experience in legal cases across industries, including product liability/failure to warn cases, class actions (both at the certification and at the merits stages), Proposition 65, and web design cases, for which he has testified in deposition and at trial, in both federal and state court. Dr. Rauschenberger has also designed and tested products across various industries and will continue to do so in J.S. Held’s state-of-the-art scientific user research labs, which are populated with highly degreed experts in their respective fields.

Over the past decade-plus, Dr. Rauschenberger has cultivated specific expertise in the evaluation of mixed reality (MR) products. His professional background also disposes him toward the evaluation of healthcare products and services. Given his work in both the reactive (failure analysis, litigation support) and proactive (user experience research) realms, Dr. Rauschenberger’s user research is informed by insights gleaned from alleged product failures on the reactive side of his practice, and his expert witness testimony is given with the authority of someone who is actively engaged in the evaluation and development of products and services.

Before joining J.S. Held, Dr. Rauschenberger was a Principal at Exponent, Inc., where he oversaw a team of over 20 researchers and the network of user research labs that formed the Centers for Scientific User Research. Prior to Exponent, Dr. Rauschenberger was a Principal Scientist at Siemens Corporate Research, where he managed the research in user experience across the breadth of the Siemens product portfolio for the North American market (healthcare, consumer, online, automotive, industrial) and supported the product development lifecycle for a variety of products, from ideation to interaction design to validation.

User Experience

Usability

Human Factors

Product Design

Medical Devices

Product Liability

Failure to Warn

Class Actions

Prop 65

English

German

J.S. Held LLC Profile 

ResearchGate Citations

Google Scholar Citations

Human Factors Expert

A science-based approach for health and safety evaluations of virtual reality products

Non-academic Careers for Cognitive Scientists

Visual behavior of drivers at complex intersections: a protocol for on-road assessment

Taking a “Q” from human factors: Visual search in HMI design

Cognitive engineering for airport security screening

An idiosyncratic perspective on visual search and perception

When what you design is not what you get

Dynamic interactions in visual search displays: When less is more

Attentional capture by auto- and allo-cues

Dynamic representations of the visual world

Vice President, Director of Human Factors

We are excited to welcome Robert Rauschenberger, Ph.D., to the firm. Dr. Rauschenberger is a user experience research leader, uniquely combining scientific expertise with hands-on UX research and design experience, as well as product failure analysis and litigation support experience. 

At J.S. Held, Dr. Rauschenberger will lead the development of our team and service offerings focused on user experience research, in addition to expanding our human factors expertise and product liability/stewardship capabilities.

To view Dr. Rauschenberger's full web bio, visit: jsheld.com/r-rauschenberger

Dr. Robert Rauschenberger | Human Factors &amp; User Experience Expert

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