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Delaware Business Women of the Year

Academic Leadership Development Fellow for the South Eastern Conference (SEC)

2007

International Council of Hotel Restaurant, Institutional Education

John Wiley and Sons Award for Innovation in Teaching

American Hotel and Lodging Association (AH&LA), Member

AH&LA Education Advisory Council member

International Council of Hotel and Restaurant Educators, member

Delaware Restaurant Association, Board member

Delaware Lodging Association, Board member

Hospitality to healthcare: Patient Experience Academy, a successful alliance between the ChristianaCare Health System and the University of Delaware

Consumers’ lodging intentions during a pandemic: empirical insights for crisis management practices based on protection motivation theory and expectancy theory

The cleanliness of restaurants: ATP tests (reality) vs consumers’ perception

Teaching Etiquette to Students in Hospitality and Tourism Programs

Does hotel cleanliness correlate with surfaces guests contact?

Dr. Sheryl Kline currently serves as the Deputy Dean at the Lerner College of Business and Economics at the University of Delaware, she holds the Aramark Chaired professorship in Hospitality Business Management. Throughout her career, Dr. Kline has consistently demonstrated exceptional leadership abilities in both academic and professional spheres. Her contributions to the field of hospitality management are recognized, with numerous articles in leading academic journals and she is widely cited in other publications, including the Wall Street Journal, Washington Post, USA Today, Lodging Magazine, and Hotel News Now.
Dr. Kline's research focuses on organizational behavior and training within the hospitality and event industry and hospitality healthcare. Her work has earned her a position among the top 25 most productive scholars in hospitality management (Way et al., 2012). Before her academic career, Dr. Kline accumulated over a decade of experience in the casino, hotel, and resort industry Dr. Kline teaches courses at both graduate and undergraduate levels. She has taught Introduction to Hospitality Management, Hospitality Human Resources, Organizational Development and Training, and Lodging Management courses. Dr. Kline's engagement with industry associations, including the International Council of Hotel, Restaurant, and Institutional Education (I-CHRIE), the American Hotel and Lodging Association, and the Delaware Restaurant Association. She has also served on their boards, contributing her knowledge and expertise to shape the industry's future. She has received several prestigious teaching and research awards. Notable among them are the I-CHRIE John Wiley and Sons Award for Innovation in Teaching and the McCool Breakthrough Award in Hospitality Education. Furthermore, her leadership qualities were recognized at USC, where she was selected as an Academic Leadership Fellow for the Southeastern Conference. She was honored as one of 40 women in Delaware, earning the title of Delaware Businesswomen of the Year by Delaware Today Magazine. In summary, Dr.Kline's exceptional leadership, commitment to research and education, and valuable industry experience have earned her a prominent place among the leading business and hospitality management higher education experts. Her passion for excellence and dedication to shaping future leaders continue to inspire and leave a lasting impact on the academic community and the hospitality industry.

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