Nigel Wallis

Research Vice President, IoT & Industries · International Data Corporation (IDC)

IDC Canada's Research Vice President for Internet of Things and Industries

Internet of Things Vertical Markets Software Markets Economic Analysis

Charles Araujo

Principal Analyst · Intellyx

Best Selling Author • Expert in Digital Transformation • Principal Analyst, Intellyx • Founder, The Institute for Digital Transformation

Itsm Service Management Organizational Management It Transformation Digital Transformation

Jonathon Colman

Senior Design Manager, Keynote Speaker · Intercom

I lead content design at Intercom. I'm a Webby Award winner and keynote speaker who’s appeared at over 80 design & tech events.

Content Content Strategy Writing Product Design User Experience

Jim Westcott

Research Manager, Application Solutions · International Data Corporation (IDC)

Research Manager for the Canadian Digital Transformation: Application and Professional Services program

Systems Integration & Consulting SMB market trends Application outsourcing & BPO Digital Transformation

Jeanniey Mullen

Global EVP, CMO · Zinio LLC: Digital Publishing Innovation

Global EVP/CMO at Zinio

American Sign Language Email Marketing Direct Marketing Mobile Marketing Brand Building

Pete Krainik

Founder & CEO · The CMO CLUB

3 Words: Gimme Some More! The CMO Club's CEO engages considered opinion built on a foundation of marketing success & effective collaboration

Business Development Building Brand Equity Sales & Marketing Innovation in Marketing

Ginger Grant

Professor (Marketing and Innovation) · Sheridan College

Innovation Management, Leadership Development, Strategy, Corporate Anthropology, Organizational Design, Scenario Planning, Storytelling

Experiential and Archetypal Marketing Scenario Planning Revisioning Retirement Innovation Culture Design Thinking

Professor Chris Edger

Professor of Multi-Unit Leadership · Birmingham City University

Chris has over 20 years' of retail operations, sales and support expertise working for domestic and internationally-owned companies.

Retail Management and Planning Retail Trends Black Friday

Daniel Silke

Director · Political Futures Consultancy

Acclaimed presenter of outstanding keynotes on Global Future Trends for corporates, conferences & conventions around the world.

Global Future Trends Consumer of the Future Emerging Brics Economies Africa South Africa

Manuel W. Lloyd

Founder & Futurist · Manuel W. Lloyd Consulting®

Helping Organizations Achieve Legislative Compliance & Data Breach Protection Within Their IT Environments

Cloud Computing Strategic Planning Governance Issues Education and Technologies (Icts) It Compliance

Dr. Patrick Dixon

Chairman · Global Cahange Ltd.

Patrick Dixon is an author and business consultant, often described as a futurist.

Connected Technologies Retirement Public Policy Work Active Ageing

Julia Fedorenko

VP Marketing/ Product Marketing and Strategy

Product Marketing & Strategy Professional

Product Marketing Agile Marketing Integrated Marketing Startup Marketing

Alain Thys

Managing Partner · Futurelab

Customer Experience Expert

Ed Daugavietis

Consulting Director · International Data Corporation (IDC)

Ed Daugavietis works with Canadian telecom and IT players to deliver research-based tools and solutions

Telecom Custom Analytics Integrated Marketing Sales Enablement Thought Leadership

Ryan McNally

Vice President, Sales · International Data Corporation (IDC)

Ryan is an expert Sales Leader who has helped drive revenue and growth while enhancing the overall customer experience at IDC Canada

Business Development Knowledge of IDC product suite Penetrating new markets SFDC

Chris Byrd

Senior Consultant · EY

I advise professionals and companies on how to differentiate themselves by providing a unique customer experience.

Sarbanes-Oxley Compliance Implementation of It Platforms It Audit and Security

Jon Naylor

Managing Partner · Cwichelm Ltd

Jon Naylor has the proof that delivering great service can be combined with reducing costs.

Great Customer Service Improving Productivity Driving Effeciency

Steven Johnson

Chief Evangelist · Primary Intelligence

Evangelist for agile product management and marketing

Win Loss Analysis Agile Product Management Product Marketing

Arié Moyal

Holistic Management Strategist · Moyal & Associates

Management Strategist

Social Media Social Business Employee Engagement Brand Identity Corporate Social Responsibility

Mitch Lieberman

Vice President, Market Strategy · Comity Technology Advisors

A passionate speaker, focusing on the intersection of Customer Experience, Customer Service Experience and CRM (often called Social CRM)

Social Crm Customer Service Excellence Multi-Channel Customer Service

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