Eric Weaver

CEO · Transparent Path

Fortune 500 approaches & best practices for digital marketing and customer experience

Social Business Consumer Behavior Social Media Social Media Analytics Big Data Analytics

Nate Riggs

Director of Social Business | Content Marketing & Social Media Strategy Speaker · Nate Riggs LLC

Director of Social Business | Content Marketing & Social Media Strategy Speaker at The Karcher Group (TKG)

Content Marketing Social Business Social Business Design Social Media Marketing Social Media Monitoring

James Merlino, MD

Chief Experience Officer · Cleveland Clinic

Under Dr. Merlino’s leadership, Cleveland Clinic is driving not only patient satisfaction, but also safety, quality and value

Patient Experience

Rob Burbach

Research Manager, Survey and Analysis · International Data Corporation (IDC)

Research Manager, specializing in surveys & analysis for the Canadian ICT sector

Buyer Behaviour Statistical Analysis Survey Development

Evan Carroll

Author and Founder · The Digital Beyond

Author and National Speaker Helping You Understand All Things Digital

Digital Afterlife Digital Estate Planning Trusts and Estates Digital Marketing Digital Legacy

Tara Kelly

President and CEO · SPLICE Software Incorporated

Tara Kelly

Call Centres Financial Services Retail Technology

Robert Stephens

Founder · The Geek Squad

Founder of The Geek Squad & former CTO of Best Buy discusses service culture, branding, customer experience, and the future of technology.

Technology Retail Consumer Services Trends

Debanjan (Deb) Mitra, Ph.D.

Professor of Marketing · University of Connecticut

Professor Mitra is an expert in innovation and new product management, the customer experience.

Brand Strategies Product Management Marketing Strategy Product Development and Commercialization

Alan Adler

President/CEO · Alan Adler Associates Inc.

Being Extraordingary to Succeed in Today's NEW NOW!

Attracting & Retaining Customers

Russel Lolacher

Professional Speaker, Consultant, Voice Talent · Communications Kitchen

I will show you how communicating better and using social media can build those customer relationships you’ve always wanted.

Public Relations Social Marketing Customer Service & Customer Relations Branding Social Media

Ryan Hamilton

Associate Professor of Marketing · Emory University, Goizueta Business School

Customer Psychology Customer Decision Making Branding Price and Price Image

Suzanne Tulien, Brand Consultant, Speaker,Author

Principal &Founder · The Brand Ascension Group

Brand Elevation Enthusiast! I align business + personal brands to walk their talk, from the inside out.

Internal Brand Development Employee Engagement & Development Brand Alignment Brand Advocacy Brand Positioning

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