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How to help children cope when tragedy and social media collide

University of Rochester's Jennie Noll says social media use can worsen the trauma of a tragedy for youngsters.

Mar 27, 2025

1 min

Jennie Noll

When a child feels traumatized by stressful events or a tragedy, exposure to social media can exacerbate the problem. That's in part because social media can be wrought with misinformation and disinformation, and appropriate communication on its platforms is often lacking. 


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“There are no rules on social media, and kids can gang up on each other,” says Jennie Noll, professor of psychology at the University of Rochester and executive director of the university’s Mount Hope Family Center, which provides evidence-based intervention and prevention services to thousands of children and their families in the Rochester area, with a primary focus is supporting children and families affected by stressful or traumatic experiences.


What can adults do to help children cope with tragedy and check in on their emotional and social well-being? The best thing that parents, guardians, and other caretakers of children can do is help youngsters understand that there is more to communication, more to friendship, and more to their self-worth than what arises on social media."We need to understand how we treat each other as humans on social media. Social media has exasperated everything that we thought was risky with regard to how teens interact."


She recommends parents check in with their children, enforce breaks from social media for them when they're confronting a stressful situation, and help them make alternative plans.


Media outlets often turn to Noll for her insights into child psychology, maltreatment prevention, and social media use. She can be reached by clicking on her profile.

Connect with:
Jennie Noll

Jennie Noll

Professor of Psychology and Executive Director of Mt. Hope Family Center

Noll is an expert in child maltreatment prevention and child psychology.

Child Abuse Assessment and Reporting Child Abuse and NeglectChild Abuse PolicyChild Maltreatment and TraumaChild Psychology

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