According to research done for CAA SCO by Ipsos, only half of Ontario drivers feel educated about their rights if they require a tow or roadside assistance. Drivers also worry about issues such as being charged unreasonably high fees or being misled and told by tow truck operators that insurance will cover costs when it doesn’t.
CAA South Central Ontario (CAA SCO) has officially unveiled a Towing Bill of Rights for consumers to help educate motorists about their rights.
Teresa Di Felice Assistant Vice President, Government and Community Relations
Teresa oversees CAA SCO's advocacy and community relations efforts in Ontario.