Three strategies for dealing with toxic positivity in the workplace

Nov 15, 2023

2 min

Jill Panté


Every workplace needs its cheerleaders who work lift their teammates up when the chips are down. But sometimes things really are that bad, and according to UD career expert Jill Gugino Panté, if that’s not acknowledged and dealt with, the situation will go further south.


Panté, director of the Lerner Career Services Center at the University of Delaware, offered three tips for dealing with what is known as “toxic positivity.”


Don’t force it. One example of toxic positivity in the workplace is always having to display and present positive emotions even when you might be feeling the opposite. So, feelings of frustration, anger or sadness are not acceptable on any given day. Forcing this type of toxic positivity can actually do the opposite and create feelings of resentment and burnout.


Share with your supervisor. As an employee in this environment where toxic positivity runs rampant, you may want to have a one-on-one conversation with your supervisor to discuss the culture and ramifications of not being able to display authentic emotions. Perhaps letting your supervisor know that there are negative feelings festering under the “positive outside” that should be addressed. If you don’t feel comfortable going to your supervisor, find an advocate within the organization. And if you feel brave enough, try playing devil’s advocate in a meeting and state that discussing all angles could be helpful in problem solving.


Be proactive with direct reports. Another example of toxic positivity is that everything, no matter the situation, is going to be alright. Sometimes situations are not going to turn out for the better. Sometimes situations are awful and horrible and people need to be allowed to feel that way. This constant “look on the bright side” can diminish a person’s experiences and feelings. It silences those who want to be able to express outrage, anger or sadness and doesn’t provide a supportive workplace. Eliminating this behavior starts at the top with creating an environment where people feel safe to express dissenting opinions or feelings.


Panté is available for interviews. To set one up, simply click on her profile.



Connect with:
Jill Panté

Jill Panté

Director, Lerner College Career Services Center

Prof. Panté can comment on workplace issues such as hiring, professional etiquette, personal branding, interviewing, and job search.

Job SearchLinkedinRecruitmentHiringResume

You might also like...

Check out some other posts from University of Delaware

4 min

Multi-sector partnership leads to first practical pilot of vehicle-to-grid power

A multi-pronged effort led by corporations, industry associations and an academic research institution has launched the first practical pilot project of “vehicle-to-grid” power (V2G) set up so that industrial participants can scale it at low cost. Invented by the University of Delaware, V2G uses batteries in parked EVs to support the electric grid or to provide backup during power failures. This pilot is the first targeted toward large scale expansion, because it follows standards (by SAE and UL), uses production EVs (with UD modifications), complies with utility requirements, and qualifies for wholesale power markets. The pilot has been implemented by Delmarva Power (an Exelon Company), working with UD. The project has set up an electric utility fleet of EVs to begin providing power to balance the electric grid, using Ford Mach-E EVs in the Delmarva Power fleet, and following new rules of the Federal Energy Regulatory Commission (FERC) for distributed energy resources. These Delmarva Power fleet vehicles are driving for utility operations during normal work schedule and provide wholesale grid services for PJM Interconnection when parked. The cooperative effort was organized by Prof. Willett Kempton, originator of the V2G concept. Kempton said the resulting demonstration is significant because it shows a cost-effective pathway for standards based, regulatory-compliant, mass-manufactured V2G. “Our close collaboration with Ford Motor, based on our joint Memorandum of Understanding, was very productive. Ford engineers’ advice helped us fully integrate the car’s CAN communications with LIN-CP,” Kempton said. “Ford already markets a production EV with home backup power, and they have a sophisticated understanding of potential EV synergies with the electric power grid. We hope that collaborations like this will also help OEMs like Ford to see a path to incorporation of these new standards and technologies into production EVs.” The new standard for V2G signal definitions were finalized and approved just this year thanks to UD Research Professor Rodney McGee, Task Force Chair of the SAE standards development for J3400 (NACS) and J3068. (SAE was formerly called Society of Automotive Engineers.) “These standards define the signaling to standardize low-cost AC charging, with all the functionality needed for safe operation of V2G and backup power from an EV. Both these standards implement a signaling method that is new to EV charging, called LIN-CP, yet is built from easy-to-implement automotive technologies,” McGee said. UD’s MOU with Ford Motor Company allowed the two parties to cooperate on implementing sophisticated signaling for low-cost, high-functionality V2G. UD designed a retrofit package for proof of concept. The design was led by UD Postdoc Garrett Ejzak and used a bidirectional on-board charger and the new LIN-CP commands to make the Mach-E capable of sophisticated V2G. After testing at UD, the design was installed in four Delmarva Power fleet Mach-Es, to test these systems in a real-world fleet operating environment. In addition to proving these new SAE standards, this project also shows that EVs can be high-value grid services providers to the electric system under the new FERC Order 2222 regulations. This new Federal rule enables small resources to collectively participate in electric markets to make the electric grid more reliable and more capable of incorporating fluctuating renewable power sources. PJM Interconnection, which manages the electric grid over 13 states, is participating under a Pilot Project agreement with the Delmarva Power demonstration, as an early proof of PJM’s new rules to meet FERC Order 2222 compliance. “The use of virtual power plants, such as aggregations of electric vehicles, is an emerging resource type that can contribute to managing the energy transition by providing flexibility and other services needed to reliably operate the power grid,” said Scott Baker, Sr. Business Solution Analyst – Applied Innovation for PJM. “We look forward to working with Delmarva Power and the project team to test the technical capabilities of V2G electric vehicles and understand how this use case integrates with PJM’s new market construct for virtual power plants and DER Aggregators.” Delmarva Power’s parent company, Exelon Corporation, is also a partner providing support for the project. Project partner Nuvve Holding Corporation (Nuvve) updated their charging stations for full LIN-CP and V2G capabilities. Then project partner Delmarva Power installed four Nuvve charging stations at their facility in Newark, Delaware. The four individual Mach-Es are virtually combined into one V2G “power plant” by aggregation software from Nuvve Holdings. Nuvve CEO Gregory Poilasne described this: “Our Nuvve charging stations now talk LIN-CP and implement the new SAE standards. This enables our GIVe aggregator software to tap high functionality V2G EVs,” Poilasne said. “By combining EVs as a single power resource, our technology is already serving as a “Distributed Energy Resource Aggregator” as specified by FERC Order 2222.” The EVs’ performance and provision of grid services will be monitored over the next year by UD and Nuvve to provide documentation on their use both as fleet vehicles and as grid resources.

2 min

Hurricane Helene: Addressing health and safety concerns as communities rebuild

Hurricane Helene wreaked havoc on a wide swath of the southeastern U.S., saving the worst of its damage for western North Carolina. Researchers in the University of Delaware's Disaster Research Center can talk about the impact of flooding, health concerns, relief and donation efforts and various topics surrounding social vulnerability. The video above delves into the topic of evacuations, assessing how and why various populations – families, pet owners, vulnerable communities – decide whether to stay or go. The following experts in the Disaster Research Center, the oldest such center in the United States, can comment on evacuations and other topics: Tricia Wachtendorf: Evacuation decision-making, disaster response and coordination, disaster relief (donations) and logistics, volunteer and emergent efforts, social vulnerability. James Kendra: Disaster response, nursing homes and hospitals, volunteers, response coordination. A.R. Siders: Expert on sea level rise and managed retreat – the concept of planned community movement away from coast lines and flood-prone areas. Specifically, Siders can talk about how building more homes and infrastructure in flood-prone areas in Florida make the consequences of hurricanes like Helene more severe. (How the 'expanding bullseye' is contributing to the rising disaster costs in the US.) She authored two papers slated for release on floodplain development (noting the more than 400,000 homes that were built in regulated floodplains 2001-2019). Jennifer Horney: Environmental impacts of disasters and potential public health impacts for chronic and infectious diseases. She is a native of North Carolina and has done extensive ground fieldwork in the state on hurricanes and flooding preparedness, response and recovery. Sarah DeYoung: Pets in emergencies, infant feeding in disasters and decision-making in evacuation. Specifically, DeYoung can speak to reports that mothers in Florida social media groups were concerned about storage of breastmilk. Jennifer Trivedi: Can talk about preparedness steps and recovery, including recovery planning, particularly in non-coastal areas; as well as challenges for people with disabilities during disaster, cultural issues and long-term recovery.  Victor Perez: Focuses on environmental racism and health disparities in historically marginalized communities. Shanjia Dong: Research looks at smart and resilient urban systems; infrastructure systems, critical infrastructure protection, effective disaster preparedness and response, and equitable resilience planning and climate change adaptation. Joe Trainor: Post-storm housing decisions and insurance.

+1

1 min

The role of digital media in children's literacy

From tablets and smartphones to computers and smart TVs, kids have more access to digital content than ever before. But what does this mean for their literacy skills? One University of Delaware professor is embracing the use of digital media to improve children's literacy.  Roberta Michnick Golinkoff, chair and professor in the School of Education UD, created Stories with Clever Hedgehog last year to offer books to children, specifically those who have been displaced or impacted by the Russo-Ukrainian War.  This website allows families all over the world to engage in shared reading with their children, facilitate early literacy development and promote children’s well-being.  Much research in early childhood education has underscored the importance of reading early and often with children, beginning during a child’s infancy and continuing throughout the elementary years. Reading during this critical point in children’s development fosters language acquisition, early literacy skills, socioemotional growth and comprehension of the world around them. Golinkoff's research partners and many others have demonstrated that shared book reading — when a child reads with a caregiver — encourages children to ask questions and draw connections to their own experiences, promotes story comprehension, increases children’s vocabulary and provides opportunities for emotional bonding. She is available to discuss even more benefits of reading, especially in this digital format. To connect, click her profile. She has been featured 

View all posts