Featured Post from University of Delaware

Three strategies for dealing with toxic positivity in the workplace

Nov 15, 2023

2 min

Jill Panté


Every workplace needs its cheerleaders who work lift their teammates up when the chips are down. But sometimes things really are that bad, and according to UD career expert Jill Gugino Panté, if that’s not acknowledged and dealt with, the situation will go further south.


Panté, director of the Lerner Career Services Center at the University of Delaware, offered three tips for dealing with what is known as “toxic positivity.”


Don’t force it. One example of toxic positivity in the workplace is always having to display and present positive emotions even when you might be feeling the opposite. So, feelings of frustration, anger or sadness are not acceptable on any given day. Forcing this type of toxic positivity can actually do the opposite and create feelings of resentment and burnout.


Share with your supervisor. As an employee in this environment where toxic positivity runs rampant, you may want to have a one-on-one conversation with your supervisor to discuss the culture and ramifications of not being able to display authentic emotions. Perhaps letting your supervisor know that there are negative feelings festering under the “positive outside” that should be addressed. If you don’t feel comfortable going to your supervisor, find an advocate within the organization. And if you feel brave enough, try playing devil’s advocate in a meeting and state that discussing all angles could be helpful in problem solving.


Be proactive with direct reports. Another example of toxic positivity is that everything, no matter the situation, is going to be alright. Sometimes situations are not going to turn out for the better. Sometimes situations are awful and horrible and people need to be allowed to feel that way. This constant “look on the bright side” can diminish a person’s experiences and feelings. It silences those who want to be able to express outrage, anger or sadness and doesn’t provide a supportive workplace. Eliminating this behavior starts at the top with creating an environment where people feel safe to express dissenting opinions or feelings.


Panté is available for interviews. To set one up, simply click on her profile.



Connect with:
Jill Panté

Jill Panté

Director, Lerner College Career Services Center

Prof. Panté can comment on workplace issues such as hiring, professional etiquette, personal branding, interviewing, and job search.

Job SearchLinkedinRecruitmentHiringResume
Powered by

You might also like...

Check out some other posts from University of Delaware

2 min

What makes the NFL's biggest game so Super?

Why would someone pay $10,000 for a Super Bowl ticket? Why does the big game serve as a reason for a party – perhaps the only event to do so on a national level? How do teams lock in and play their best while the whole world is watching? University of Delaware experts can deliver answers to those and other questions long before the first chip hits the dip. Amit Kumar, an assistant professor of marketing and expert on happiness, said that part of the reason people derive hedonic benefits from buying tickets to sporting events like the Super Bowl is because of the memories they provide and the conversational value they generate. He pointed to his study on consuming experiences, which found that consumers derive more happiness from purchasing experiences than from buying possessions. Kumar can also talk about the benefits of Super Bowl parties and the psychology behind the social connections that take place at sports-related gatherings. Other UD experts who can comment on the Super Bowl include: • Kyle Emich, professor of management: The inner-working of teams, decision-making and how emotions influence cognitive processing. • John Allgood, instructor of sport management: Fan engagement and the economics of sports. • Nataliya Bredikhina, assistant professor of sport management: Athlete branding and event sponsorships. • Tim Deschriver, associate professor of sport management: Topics related to sports economics, finance and marketing. • Karin Sabernagel, professor of physical therapy: Specializes in lower extremity musculoskeletal injuries, sports medicine and tendon injuries (ankle, knee). To reach these experts directly and arrange interviews, visit their profiles and click on the "contact" button. Interested reporters can also contact MediaRelations@udel.edu.

2 min

Training champions: University of Delaware experts prepares students Olympic success

University of Delaware students, alumni and experts are very involved with this year's Olympics. The following are available for interview.  Alumni Attending Olympic Games  Shannon Colleton is a 2022 graduate of UD's Physical Therapy Sports Residency Program heading to the Winter Olympics with the U.S. Ski and Snowboard Team. She's specifically working as a PT for the women's speed skiing team (Super G and the downhill competitions). Students Covering Olympics Cris Granada, a senior communication major and member of UD's soccer team, has parlayed a summer internship with NBC Sports into a position as a production assistant with the network at the Winter Olympics. Professors with Olympic Expertise Matthew Robinson, professor of sport management in Lerner, is an all-around Olympics expert. He can talk about the host city, Milan, and the IOC's evolving model of hosting games in multiple locations. He can also talk about the idea of sport as a unifier despite what's going on in the world around us. Robinson can also talk about the burden the NHL faces, having to pause its season so players can compete on the world stage. While it's an honor to have an athlete represent their country on the world stage, it's also a risk to the professional team if they get hurt. The NBA feels similarly about the Summer Games. Soccer also pauses for the World Cup. Jeffrey Schneider, clinical instructor of kinesiology and applied physiology, has worked with Olympic figure skaters in the past and can speak as an expert on this sport. Thomas Buckley, professor of kinesiology and applied physiology, is an expert in ice hockey and bobsledding. He can talk about common injuries, risks/benefits. He noted that bobsledding has a surprisingly high rate of concussion and repetitive head trauma due to the speed of the sport. To contact Robinson and Buckley directly, visit their profile pages and click the "contact" button. Interviews for all the experts featured here can also be arranged by contacting mediarelations@udel.edu.

1 min

Univ. of Delaware child expert appears on Good Morning America to discuss latest book

Parents have a new manual for raising their young ones courtesy of child experts Roberta Golinkoff and Kathy Hirsh-Pasek. Their new book, "Einstein Never Used Flash Cards, Revised Edition", is all about how to give children their best shot at success while also making sure children don't feel the pressures of the world.  Golinkoff, a professor in the School of Education at the University of Delaware.  The pair appeared on Good Morning America to discuss play, children's development and how parents can thrive in a new digital age.  Golinkoff spoke about the 6 C's that everyone – children and adults alike – need to be productive humans: Collaborate Communicate Content Critical Thinking Creative Innovation Confidence ABOUT Roberta Michnick Golinkoff is a professor in the School of Education at the University of Delaware. She also holds joint appointments in the Departments of Psychological and Brain Sciences and Linguistics and Cognitive Science. Golinkoff is also founder and director of the Child’s Play, Learning, and Development Lab. 

View all posts
Powered by