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MEDIA RELEASE: CAA Insurance Company Named Best Auto Insurance Provider in Canada by Forbes Magazine

Mar 13, 2024

2 min


Forbes Magazine has announced that CAA Insurance Company has been designated Canada's best auto insurance provider as part of their prestigious inaugural 2023 list of the World's Best Auto Insurance Companies.


"We are honored to be recognized by Forbes Magazine as the best auto insurance provider in Canada," said Matthew Turack, president, CAA Insurance Company. "This recognition underscores CAA Insurance's commitment to our customers and how we continuously strive to do what is right for them and the communities we serve."


Forbes partnered with market research firm Statista, conducting a comprehensive survey spanning 15 countries and involving over 30,000 participants between mid-March and mid-April. Respondents who held auto insurance policies within the past three years were asked to evaluate various criteria, including advice offered by employees, customer service, price performance, transparency, and damage service. CAA Insurance emerged as a top performer in each category.


This recognition demonstrates CAA Insurance's commitment to excellence and consumer satisfaction.


Two years ago, Doug Dizgun, a client of My Insurance Broker, went looking for a new insurance company. He asked his broker to find a new insurer that could provide the coverage he needed but at a lower cost.


"My broker helped me shop around and returned with a recommendation for CAA Insurance. He told me that CAA has some of the best coverage and premiums out there right now," says Dizgun. " I have been happy with my decision to switch insurance providers and pleased that by bundling my auto and home insurance plus my new CAA Membership, I could save money and have the peace of mind of having CAA’s roadside assistance."


Established in 1974, CAA Insurance has continually evolved its products and programs to suit individual lifestyles and life stages. In 2018, the introduction of CAA MyPace revolutionized the auto insurance industry in Canada, offering the country's first and only pay-as-you-go auto insurance program. This innovative approach expanded in 2019 to Prince Edward Island, Nova Scotia, and New Brunswick.


CAA MyPace started a conversation about new possibilities for auto insurance in Ontario.


"The modernization of insurance starts by considering the lifestyle of consumers and responding to their needs – CAA MyPace is a strong example of this. On average, our pay-as-you-go policyholders save 50 per cent on auto insurance costs over a traditional policy. Since the launch of CAA MyPace, more drivers are trusting us with their policies and specifically asking for us by name," adds Turack.


In addition to pioneering new insurance models, CAA Insurance has been at the forefront of industry advancements. In 2011, it became the first insurer in Ontario to introduce a winter tire discount, promoting safer driving practices and rewarding responsible policyholders.


CAA Insurance offers auto and home insurance in New Brunswick, Nova Scotia, Prince Edward Island, Ontario, Manitoba and Saskatchewan. All CAA Insurance agents and brokers are licensed through each province's regulatory bodies, ensuring compliance and professionalism.



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A new CAA survey reveals more than half of Ontario motorists engage in dangerous driving behaviours

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2 min

STORY: CCG wins prestigious IT innovation award

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