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MEDIA RELEASE: CAA Insurance Company Named Best Auto Insurance Provider in Canada by Forbes Magazine

Mar 13, 2024

2 min


Forbes Magazine has announced that CAA Insurance Company has been designated Canada's best auto insurance provider as part of their prestigious inaugural 2023 list of the World's Best Auto Insurance Companies.


"We are honored to be recognized by Forbes Magazine as the best auto insurance provider in Canada," said Matthew Turack, president, CAA Insurance Company. "This recognition underscores CAA Insurance's commitment to our customers and how we continuously strive to do what is right for them and the communities we serve."


Forbes partnered with market research firm Statista, conducting a comprehensive survey spanning 15 countries and involving over 30,000 participants between mid-March and mid-April. Respondents who held auto insurance policies within the past three years were asked to evaluate various criteria, including advice offered by employees, customer service, price performance, transparency, and damage service. CAA Insurance emerged as a top performer in each category.


This recognition demonstrates CAA Insurance's commitment to excellence and consumer satisfaction.


Two years ago, Doug Dizgun, a client of My Insurance Broker, went looking for a new insurance company. He asked his broker to find a new insurer that could provide the coverage he needed but at a lower cost.


"My broker helped me shop around and returned with a recommendation for CAA Insurance. He told me that CAA has some of the best coverage and premiums out there right now," says Dizgun. " I have been happy with my decision to switch insurance providers and pleased that by bundling my auto and home insurance plus my new CAA Membership, I could save money and have the peace of mind of having CAA’s roadside assistance."


Established in 1974, CAA Insurance has continually evolved its products and programs to suit individual lifestyles and life stages. In 2018, the introduction of CAA MyPace revolutionized the auto insurance industry in Canada, offering the country's first and only pay-as-you-go auto insurance program. This innovative approach expanded in 2019 to Prince Edward Island, Nova Scotia, and New Brunswick.


CAA MyPace started a conversation about new possibilities for auto insurance in Ontario.


"The modernization of insurance starts by considering the lifestyle of consumers and responding to their needs – CAA MyPace is a strong example of this. On average, our pay-as-you-go policyholders save 50 per cent on auto insurance costs over a traditional policy. Since the launch of CAA MyPace, more drivers are trusting us with their policies and specifically asking for us by name," adds Turack.


In addition to pioneering new insurance models, CAA Insurance has been at the forefront of industry advancements. In 2011, it became the first insurer in Ontario to introduce a winter tire discount, promoting safer driving practices and rewarding responsible policyholders.


CAA Insurance offers auto and home insurance in New Brunswick, Nova Scotia, Prince Edward Island, Ontario, Manitoba and Saskatchewan. All CAA Insurance agents and brokers are licensed through each province's regulatory bodies, ensuring compliance and professionalism.



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STORY: CCG wins prestigious IT innovation award

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3 min

MEDIA RELEASE: A new CAA study reveals over half of Ontario drivers have witnessed a close-call collision or traffic violation caused by distracted driving

A new study conducted by CAA South Central Ontario (CAA SCO) shows that over half of Ontario drivers (66 per cent) have witnessed a close-call collision or traffic violation caused by distracted driving. For many Ontarians, those close calls are fueling safety concerns. Ninety-one per cent of drivers in the province feel somewhat or very concerned about distracted driving, a number that remains unchanged from 2023. “Distracted driving continues to be a leading factor in collisions on highways and city roads,” says Michael Stewart, community relations consultant for CAA SCO. “We continue to raise awareness of the risks associated with using your mobile device or in-vehicle technology while driving.” Distracted driving has a direct impact on road safety Ontario’s ban on using hand-held devices while driving has been in effect since October 2009. Despite this ban, distracted driving is still a common sight on our roads. The survey found that 63 per cent of Ontario Drivers have been behind a driver in another vehicle who missed a traffic light change because that driver was distracted. "It takes only a split second of inattention to cause a close call or even a tragic collision. Staying focused behind the wheel is not just a personal responsibility but a crucial act of safety for everyone on the road,” adds Stewart. The survey also found that 42 per cent of Ontario drivers stated that they had met the criteria for being distracted drivers in the past, with two per cent admitting to having been charged. While there can be many distractions on the road, the top five most concerning distractions for those surveyed are: 1. Holding a mobile device 2. Watching TV 3. Making a video call 4. Grooming 5. Typing a destination into a GPS or navigation app “Safe driving requires focus and concentration. It is always best to set up your navigation system and send your text messages before driving,” says Stewart, “Using this technology while driving is simply not worth the risk of potential charges and the danger it poses to both the driver and others on the road.” Ontarians believe fines and penalties remain the most effective methods to combat distracted driving Ontario drivers can face a minimum fine of $615 up to $1,000, three demerit points and a three-day licence suspension for their first conviction of distracted driving. According to survey data, 60 per cent of drivers support increasing fines and penalties for distracted driving convictions – however, only 32 per cent were aware of all the penalties that come with your first conviction. “As we continue to see a trend in these behaviours behind the wheel, we understand the public’s concern and desire for stronger repercussions,” says Stewart. “CAA SCO will continue to advocate for road safety through education and community member insights to help us create safer roads for all.” For more information, please visit www.caasco.com/distracted  DIG Insights conducted the survey from January 22 to February 5, 2024, as a follow-up to research to previous CAA reports. The online survey was conducted with 1,513 Ontario drivers aged 18 and older. Based on the sample size of n=1,513 and with a confidence level of 95%, the margin of error for this research is +/- 2%.)

2 min

MEDIA RELEASE: A new CAA study reveals over half of Manitoban drivers have witnessed a close-call collision or traffic violation caused by distracted driving

A new study conducted by CAA Manitoba (CAA MB) shows that 59 per cent of Manitoba drivers have witnessed a close-call collision or distracted driving traffic violation. For many Manitobans, these close calls are fueling safety concerns, as 89 per cent of drivers in the province feel somewhat or very concerned about distracted driving. “Distracted driving is the leading contributing factor in fatal motor vehicle collisions in Manitoba,” says Ewald Friesen, manager of government and community relations at CAA Manitoba. “By raising awareness of the risks of distracted driving, we hope to do our part to save lives and increase safety." Distracted driving has a direct impact on road safety Manitoba’s ban on using hand-held devices while driving has been in effect since July 2010. However, distracted driving caused by technology continues to be a concern across the province. The survey found that 60 per cent of Manitoba drivers have been behind a driver in another vehicle who missed a traffic light change because that driver was distracted. “Safe driving requires focus and concentration.  It is always best to set up your navigation system and send your text messages before driving,” says Friesen, “Using this technology while driving is simply not worth the risk of potential charges and the danger it poses to both the driver and others on the road.” The survey also found that 51 per cent of Manitoba drivers stated that they had met the criteria for being distracted drivers in the past, with three per cent admitting to having been charged. While there can be many distractions on the road, the top five most concerning distractions for those surveyed are: 1. Holding a mobile device 2. Watching TV 3. Making a video call 4. Grooming 5. Wearing headphones or earbuds “It is always best to send your text messages and make your video calls before driving,” says Friesen, “Engaging in these behaviours is not only illegal, but they put the life of the driver and those around them at risk.” Manitobans believe fines, penalties and public education remain the most effective methods to combat distracted driving According to Manitoba Public Insurance (MPI), using a mobile device while driving is illegal. If ignored, this can result in a $672 fine and possible license suspension. The survey also found that 57 per cent of Manitoba drivers support increasing fines and penalties for distracted driving convictions. For more information, please visit https://www.caamanitoba.com/distracted The online survey was conducted by DIG Insights from January 22 to February 5, 2024, with 506 Manitoba drivers aged 18 and older. Based on the sample size of n=506 and with a confidence level of 95 per cent, the margin of error for this research is +/- 3%.)

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