MEDIA RELEASE: A new CAA study reveals over half of Ontario drivers have witnessed a close-call collision or traffic violation caused by distracted driving

Jun 27, 2024

3 min

Michael Stewart


A new study conducted by CAA South Central Ontario (CAA SCO) shows that over half of Ontario drivers (66 per cent) have witnessed a close-call collision or traffic violation caused by distracted driving.


For many Ontarians, those close calls are fueling safety concerns. Ninety-one per cent of drivers in the province feel somewhat or very concerned about distracted driving, a number that remains unchanged from 2023.


“Distracted driving continues to be a leading factor in collisions on highways and city roads,” says Michael Stewart, community relations consultant for CAA SCO. “We continue to raise awareness of the risks associated with using your mobile device or in-vehicle technology while driving.”


Distracted driving has a direct impact on road safety


Ontario’s ban on using hand-held devices while driving has been in effect since October 2009. Despite this ban, distracted driving is still a common sight on our roads. The survey found that 63 per cent of Ontario Drivers have been behind a driver in another vehicle who missed a traffic light change because that driver was distracted.


"It takes only a split second of inattention to cause a close call or even a tragic collision. Staying focused behind the wheel is not just a personal responsibility but a crucial act of safety for everyone on the road,” adds Stewart.


The survey also found that 42 per cent of Ontario drivers stated that they had met the criteria for being distracted drivers in the past, with two per cent admitting to having been charged.


While there can be many distractions on the road, the top five most concerning distractions for those surveyed are:

1. Holding a mobile device

2. Watching TV

3. Making a video call

4. Grooming

5. Typing a destination into a GPS or navigation app


“Safe driving requires focus and concentration. It is always best to set up your navigation system and send your text messages before driving,” says Stewart, “Using this technology while driving is simply not worth the risk of potential charges and the danger it poses to both the driver and others on the road.”


Ontarians believe fines and penalties remain the most effective methods to combat distracted driving


Ontario drivers can face a minimum fine of $615 up to $1,000, three demerit points and a three-day licence suspension for their first conviction of distracted driving.


According to survey data, 60 per cent of drivers support increasing fines and penalties for distracted driving convictions – however, only 32 per cent were aware of all the penalties that come with your first conviction.


“As we continue to see a trend in these behaviours behind the wheel, we understand the public’s concern and desire for stronger repercussions,” says Stewart. “CAA SCO will continue to advocate for road safety through education and community member insights to help us create safer roads for all.”


For more information, please visit www.caasco.com/distracted 


DIG Insights conducted the survey from January 22 to February 5, 2024, as a follow-up to research to previous CAA reports. The online survey was conducted with 1,513 Ontario drivers aged 18 and older. Based on the sample size of n=1,513 and with a confidence level of 95%, the margin of error for this research is +/- 2%.)


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Michael Stewart

Michael Stewart

Community Relations Consultant

Michael oversees CAA South Central Ontario's traffic safety outreach efforts.

SpeedingImpaired DrivingRoad User SafetyPedestrian SafetyRoad Safety
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MEDIA RELEASE: New CAA Survey finds: Ontario families are feeling the impact of higher gas prices in their daily lives, summer plans and household budgets. featured image

4 min

MEDIA RELEASE: New CAA Survey finds: Ontario families are feeling the impact of higher gas prices in their daily lives, summer plans and household budgets.

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MEDIA RELEASE: Hamilton's Barton Street East is named CAA’s Worst Road in Ontario for a third time featured image

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MEDIA RELEASE: Hamilton's Barton Street East is named CAA’s Worst Road in Ontario for a third time

Ontarians have spoken, and the 2026 CAA Worst Road in Ontario is Barton Street East in Hamilton. This year marks the third time Barton Street East has taken first place. The 2026 list reflects feedback from thousands of Ontarians who experience the province’s roads every day, highlighting the roads drivers say need urgent repair and calling on all levels of government to prioritize investments for safer infrastructure. “The CAA Worst Roads campaign gives Ontarians a voice and helps shine a light on the roads that need attention most,” says Brian Pirvu, government relations consultant for CAA South Central Ontario. “When people speak up, it helps drive action and ensures governments understand where investments are needed to keep communities safe and moving.” Four of this year’s Worst Roads are located in Toronto, underscoring ongoing challenges in some of the province’s busiest corridors. Across both the city and the province, road users commonly cited potholes, poor maintenance, and uneven surfaces as top concerns affecting safety and mobility. “Reliable infrastructure isn’t just about convenience; it’s about safety, affordability and quality of life,” says Pirvu. “Investing in roads helps reduce repair costs for drivers and ensures people can get where they need to go safely.” CAA’s annual Worst Roads campaign helps spark dialogue with municipal and provincial governments and prioritize infrastructure improvements where they are needed most. “CAA will continue to advocate for stable, predictable investment in road maintenance and long-term solutions to address Ontario’s growing infrastructure needs,” adds Pirvu. Ontario’s Top 10 Worst Roads for 2026 1. Barton Street East, Hamilton 2. Hurontario Street, Mississauga 3. Notre Dame Avenue, Greater Sudbury 4. Sider Road, Fort Erie 5. Steeles Avenue East, Toronto 6. Sheppard Avenue West, Toronto 7. Panache Lake Road, Greater Sudbury 8. Bathurst Street, Toronto 9. Unwin Avenue, Toronto 10. 6th Line, Innisfil Ontario’s Worst Roads by Region for 2026 • Toronto Region - Steeles Avenue East • Halton, Peel, York, Durham Region - Hurontario Street, Mississauga • Hamilton Region - Barton Street East • Ottawa Region - Carling Avenue • Central Region - 6th Line, Innisfil • Eastern Region - Leveque Road, South Frontenac • Western Region - Ira Needles Boulevard, Waterloo • Southwestern Region - Blackwell Sideroad, Sarnia • Niagara Region - Sider Road, Fort Erie • Northern Region - Notre Dame Avenue, Greater Sudbury The annual list is based on nominations submitted by Ontarians and provides decision-makers with a snapshot of public priorities. Roads that appear on the list often receive accelerated attention as governments respond to community feedback. The Residential and Civil Construction Alliance of Ontario (RCCAO) has verified Ontario's top 10 list and is a technical partner in the CAA Worst Roads advocacy campaign. "People across Ontario have spoken. The CAA Worst Roads campaign gives voice to residents who experience firsthand the impact that deteriorating roads and aging infrastructure have on our lives daily," says Nadia Todorova, executive director at RCCAO. "The results underscore the importance of sustained investment in state-of-good-repair infrastructure.” For more information and regional results, visit caaworstroads.com.

Provincial Trunk Highway 34 is Named the Worst Road in Manitoba for the Second Year in a Row featured image

2 min

Provincial Trunk Highway 34 is Named the Worst Road in Manitoba for the Second Year in a Row

Provincial Trunk Highway 34 (PTH 34) has been named Manitoba’s worst road for the second year in a row, according to the results of the 2026 CAA Worst Roads campaign. The Pembina Valley highway, located west of Winnipeg, has previously appeared on the provincial top ten list seven times, and this is the second consecutive year it has claimed the top spot. Manitobans who nominated PTH 34 did so because of potholes, poor maintenance, and uneven road surfaces. “The roads on this list reflect what Manitobans experience every day,” says Ewald Friesen, manager of government and community relations for CAA Manitoba. “Manitobans want roads that are safe, reliable and properly maintained, whether they live in Winnipeg or in a rural community. This year, 711 roads across 69 municipalities were nominated for the top spot. The most common concerns cited were potholes, poor maintenance and uneven road surfaces. “This year’s list shows that road issues are not just a Winnipeg problem or a rural problem, they’re a Manitoba problem,” Friesen said. “There is an even split between rural and urban roads on the provincial list.” Many of the roads identified are major commuter, trade and connector routes relied on by families and businesses. As governments focus on inter-provincial trade, congestion in Winnipeg and critical road safety issues, investments in the roads and highways are more important than ever. “When key routes fall into disrepair, it affects more than just convenience,” Friesen said. “Vehicle repair costs go up, fuel efficiency goes down, and delays increase. That adds pressure to already stretched household budgets and affects our economy.” Repeated nominations often signal that communities want long-term solutions, not temporary fixes. Several roads that have appeared on past lists are now under construction, resurfaced or scheduled for rehabilitation. “We’ve seen that sustained public input makes a difference,” Friesen said. “The CAA Worst Roads campaign gives governments a clear snapshot of where funding and attention are wanted most.” CAA Manitoba is urging provincial and municipal governments to continue prioritizing predictable, year-over-year investment in road maintenance and safety. “Stable funding allows governments to plan ahead, address safety concerns earlier and avoid higher costs later,” Friesen said. “It’s about keeping people safe and keeping Manitoba moving.” Top 10 worst roads in Manitoba for 2026 Provincial Trunk Highway 34 — Central Plains/Pembina Valley Provincial Road 307 — Whiteshell Kenaston Boulevard/Route 90 — Winnipeg Saskatchewan Avenue — Winnipeg Richmond Avenue — Brandon Gateway Road — Winnipeg Leila Avenue — Winnipeg 1st Street — Brandon Provincial Road 422 — Pembina Valley St. Mary’s Road — Winnipeg For more information and historical results, please visit: https://www.caamanitoba.com/advocacy/government-relations/worst-roads

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