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Dr Hayley James

Senior Research Fellow Aston University

  • Birmingham

Dr James is an expert on the lived experience of financial products, tools and services in everyday life.

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Money in everyday life For Dr Hayley James, finance isn’t just numbers on a balance sheet it’s woven into the realities of everyday life. From saving and borrowing to the challenge of long-term pension planning, her work at Aston University’s Centre for Personal Financial Wellbeing (CPFW) explores how financial decisions are shaped by family, gender, life stage, and stability of income. Her research stems from her PhD, which examined how people make decisions after being automatically enrolled into workplace pensions a starting point that sparked her continuing focus on pensions and everyday financial behaviour. “Finance is often portrayed as objective, but in reality, our money decisions are tied up with all the other meaningful factors in our lives.” – Hayley James At CPFW, Dr. James and her colleagues have observed a shift in policy and industry thinking. Where once the focus was on pushing people to act in “rational” financial ways, attention is now turning to redesigning systems that reflect how people actually manage money. Gender and the pension gap A key focus of Dr. James’ research has been pensions, particularly how gender and life events shape saving habits. She has found that parenthood has very different impacts on men and women’s retirement planning: Motherhood often discourages pension saving reducing both capacity and perceived importance. Fatherhood often encourages saving reinforcing traditional financial roles. While many assume household specialisation balances out, reality shows otherwise: separation or divorce often leaves women financially disadvantaged. These insights underpin her book Pension Saving in a Gendered Lifecourse (2025), which argues for pension systems that move beyond gender neutral models to become gender friendly systems that acknowledge the very different realities men and women face across their life course. Tracking real lives: the “Real Accounts” project Beyond pensions, Dr James has led research into how people actually manage day-to-day finances. In the Real Accounts project, she and colleagues followed UK households for 10 months, recording income and spending in real time. The findings reveal how income volatility — sudden drops, irregular hours, unexpected bills — creates stress and undermines financial stability. These insights are helping policymakers and providers rethink how products like pensions, credit, and debt advice are designed. Collaboration and impact Dr. James’ work bridges academia, policy, and practice. Partnerships include: Nest Insight – public-benefit research centre, co-leads on Real Accounts. Glasgow Caledonian University – joint research on household finances. Christians Against Poverty – literature review on measuring the impact of debt advice, aimed at improving frontline support for the most vulnerable. Through these collaborations, her findings are already shaping practical change in how organisations design support for households under financial strain. Looking ahead With her British Academy Innovation Fellowship concluding, Dr. James is turning to new questions: How do diverse households — across sexuality, ability, ethnicity, and household structure — navigate finance? How can financial systems evolve to reflect real lives, not abstract models? Her book sets out a roadmap for rethinking pensions through a gendered lens — offering policymakers, providers, and households a new way to understand and prepare for later life. Selected publications For readers who want to explore her research in more depth, here are a few recent publications: James, H. (2022). Everyday finance and the politics of financial subjectivity. Review of International Political Economy. James, H. (2022). Financial wellbeing and the lived experience of income volatility. New Political Economy. James, H. (2023). Household finance and the gendered lifecourse: Reframing pensions research. In Handbook on Everyday Finance (Edward Elgar). Available via RePEc. ⸻ About Dr. Hayley James Dr. Hayley James is a Senior Research Fellow at Aston University’s Centre for Personal Financial Wellbeing. Her research spans pensions, household finance, and the social context of money. She has published widely and works closely with policy and community partners to translate research into action. To explore more of the Centre’s work and access project reports, visit the CPFW Projects page at Aston University. Connect with Hayley by clicking the profile icon below.

Dr Hayley James

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Biography

Dr James is a Senior Research Fellow in the Centre for Personal Financial Wellbeing at Aston Business School.

Her research interests concern sociological perspectives on money, finance and value, and how they intersect with ageing and the lifecourse.

She has recently published her first book, Pension Saving in a Gendered Lifecourse, which reveals the ways in which pension saving is shaped by gender and how this evolves over the lifecourse. Hayley's work challenges hetero-patriarchal assumptions in pension and other financial systems to better suit the realities of lived experience.

Dr James has recently completed a British Academy Innovation Fellowship for her work on the Real Accounts project, a collaborative 10 month financial diary project with low to medium income households in the UK.

Areas of Expertise

Lifecourse
Economic Sociology
Financial Wellbeing
Gender and Finance

Education

University of Manchester

PhD

Sociology

2019

Media Appearances

Podcast: Pension expert’s ‘mission’ to improve financial planning for later life

Aston mean business  online

2022-11-11

Personal finance should not be seen as something “scary” to be shunned and avoided, according to a pensions expert at Aston University.

But Dr Hayley James said that finance provision, particularly pensions, also need to be improved and better tailored to individual needs.

Dr James, a senior research fellow in the Centre for Personal Financial Wellbeing at Aston Business School, was talking about her work in the latest episode of the ‘Aston means business' podcast, presented by journalist Steve Dyson.

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Millennial tension: Why would anyone save for a pension?

The Bunker  radio

2023-01-19

It’s hard to plan for the future when the present seems so grim. But is a nihilistic attitude to pensions creating a ticking time bomb for millennials? And have scandals and corporate embezzlement meant we have all lost faith in the safety net of our twilight years? Disillusioned Bunker host Marie Le Conte is joined by Dr. Hayley James, senior research fellow in the Centre for Personal Financial Wellbeing at Aston University, to ask what (if anything) can restore trust in the pensions system.

“ We often hark back to a ‘golden age’ of pensions that hasn’t always existed.”

“The gender pension gap is huge, bigger than the gender pay gap.”

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Articles

Irrational or Rational? Time to Rethink Our Understanding of Financially Responsible Behavior

Economic Geography

2024

Models of finance rationality expect individuals to actively prepare for retirement by consistently investing and building a diversified asset portfolio, with any behavior deviating from these expectations being identified as irresponsible. This framework of (ir)rationality and (ir)responsibility ignores the role of constraints in shaping financial behavior. Extending economic geographic insights on everyday financial practices as complex processes of meaning-making, we reveal how varied approaches to retirement savings are shaped by the experience of constraints inherent in a capitalist welfare state. Using the accounts of forty-two interviewed women and people with a minority ethnic background in the UK, we show how the interplay between everyday rationalities and structural constraints construct variegated financial subjectivities and practices that reflect the context that individuals face. Our findings contribute to the theorization of variegated financial subjects and disrupt the application of corrective policy measures, such as financial education, which put more pressure on individuals rather than tackling the inequalities inherent in the capitalist welfare state broadly and in the pension system specifically.

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The gendered construction of risk in asset accumulation for retirement

New Political Economy

2023

This work contributes to the political economy literature by elucidating gendered socio-cultural practices germane to everyday financialisation. The financialisation of retirement provision in the UK expects individuals to negotiate risk and reward across diverse investments. Existing quantitative research highlights gender disparities in terms of who saves and how much, often interpreted as inherent behavioural traits which cast female behaviour as irrational. Yet, this ignores the dominance of masculine norms in shaping financial capitalism and the impact of gender-normative roles on everyday behaviours. Building on insights feminist political economy, this paper examines how constructions of gender, meaning socialised gender roles and norms, shape the ways men and women deal with financial risk when accumulating assets for later life. Drawing on 105 semi-structured interviews, we find that men and women understand and respond to risk in different and contradictory ways based on constructions of gender. These distinct approaches lead to divergent investment strategies: men tend to align with the gendered role of the risk-seeking investor, while women tend to feel alienated by models of investment which do not appear to fit feminine norms. This disparity compounds the effect of structural inequalities with implications for long-term welfare under financialisation.

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‘I had to take control’: gendered finance rationality in the UK

Review of International Political Economy

2022

Bringing together insights from feminist political economy and everyday financialization, this paper explores the complex nature of women’s pension decisions. Women in the UK experience structural constraints originating from a pension system which ignores socially reproductive activities, and they face limitations in pension planning due to prevalent gender norms. Both aspects have a significant impact on women’s long-term financial wellbeing and yet little attention has been paid to how they operate within these constraints, ultimately leading to women’s behaviors being construed as passive or irrational. Drawing on 61 interviews, our paper conceptualizes pension practices adopted by women through gendered finance rationality, defined as variegated financial practices shaped by the gendered context in which they arise. Rather than being irrational or passive victims of an unequal welfare system, women actively engage with the limitations of the pension system and seek out asset strategies which seem more suited to their life trajectories, but implicitly reinforce gendered wealth inequalities.

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