Marlene Chism is a professional speaker, trainer and the author of Stop Workplace Drama: Train your team to have no complaints, no excuses and no regrets, (Wiley 2011). She has a Communications degree from Drury University and a master's degree in Human Resources Development from Webster University. Marlene speaks three languages: The language of the employee, the language of the manager, and the language of the owner. Through her Stop Your Drama Methodology she helps leaders and managers get to the root of any type of drama, to eliminate power struggles, negativity, disruptive behavior, and any other obstacle that impacts productivity and personal effectiveness.
Industry Expertise (3)
Areas of Expertise (5)
Communication and Relationships
Webster University: Human Resources Development, Human Resources 2006
Drury University: MA, Communication 1998
Graduated Summa Cum Laude from Drury University
- Springfield Area Chamber of Commerce
Cindy Stone, Manager | Workplace Conflict Training Camp
“This program delivered far more than I expected. I was looking for techniques to improve my conflict resolution skills and although I know there was no “magic bullet”, I received the tools I need to reinvent myself.”
Bob Delmore, CFO | T & K Asphalt Services
“This was far and away the best seminar I have ever attended, because Marlene did not teach it, she explained how she lives it. She coached us to see how we can live it also. I thought the program was as close to perfect as possible.”
Paula McLain, Coordinator of Student Employment | Northwest Missouri State University
“Marlene has the unique ability to share a universal message and yet tailor the message to the audience, whether it is students or staff. Not only is she easy to work with, we liked her programs so much we had her back a second time.”
Suzette Benedick, Practice Administrator | Lehigh Valley PAHCOM
The employees are still talking about this morning's presentation - they could quickly relate to the topic and could see how they are affected by family drama. Thank you for sharing your presentation with us - much appreciated.
Jim Fishback, Electrician | Cryovac Sealed Air Corporation
I just got home after listening to your presentation for Cryovac employees at the Shewmaker Center and had to e-mail you about the effect it had on me personally. You have helped me see "drama" as something that is part of being human and not something always being negative. My definition of drama was dramatically different than what you posited. Identifying the obstacles that limit my prosperity and peace is to me a liberating thought. And the realisation that "willingness" is the necessary catalyst for change was humbling and poignant but exactly what I needed to hear.
Sample Talks (1)
Stop Workplace Drama
Disruptive behavior, low morale, gossip and power struggles: It's all Workplace Drama. With her sharp wit, intuitive insights, brilliant analogies and the ability to get to the root of almost any type of drama, Marlene Chism shows participants how to identify the three components always present in drama so it can be eliminated at the core to restore peace and prosperity in the workplace and at home.
- Workshop Leader
- Author Appearance