Amity provides the world’s most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently. Since 2012, Amity has been on a mission to make customer success the focus of every business everywhere. Amity’s customers increase adoption, renewals and revenue growth by earning the trust and confidence of their customers every day.

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The Milestones of the Recurring Revenue Customer Journey

The Recurring Revenue "Boomerang" and the Customer Success Journey

Customer Success of Things - Some Definitions

Customer Success of Things – A Darwinian Evolution Approach

The QBR Mistakes You Need To Stop Making

Sue is an active member of the Customer Success movement in Europe. After a career of listening to customers and partnering client-focused initiatives, she decided to dedicate her passion and energy in contributing to spread the Customer Success gospel in Europe. She founded Success Track Enterprise, a company in CS consultancy services, and is thrilled to help any client-centric company in setting up and evolving their CS organisation.

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