Oliver Yao

Dean of Lerner College, Professor of MIS

  • Newark DE UNITED STATES

A recognized scholar in information systems and operations management

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Biography

Oliver Yao began his tenure as dean of UD’s Alfred Lerner College of Business and Economics in August 2023, bringing a leadership approach that aligns with Lerner’s long-standing commitment to innovation, pioneering research and student success. Committed to fostering an inclusive, forward-thinking learning environment, he is leading Lerner in implementing a strategic plan that integrates cutting-edge technologies, expands experiential learning and strengthens the college’s role in shaping the future of business and society.

A recognized scholar in information systems and operations management, Yao was the George N. Beckwith ’32 Professor at Lehigh University. His research has been published in Management Science, Information Systems Research and MIS Quarterly, among others. He also serves on the editorial boards of Productions and Operations Management and Information Systems Research, contributing to the advancement of his field.

Prior to joining UD, Yao spent 20 years at Lehigh University, where he held a variety of faculty and administrative roles. Most recently, he served as interim deputy provost for graduate education, overseeing graduate student success and developing strategies to expand enrollment. As associate dean for graduate programs, he strengthened recruitment, student services, and career development, while also leading curriculum innovation. Previously, he chaired Lehigh’s Department of Management, supporting faculty development and expanding undergraduate and graduate enrollment.

Yao holds a doctorate from the University of Maryland, an MBA from Rensselaer Polytechnic Institute and a bachelor’s degree from Shanghai Jiao Tong University.

Areas of Expertise

Bullwhip Effect
Electronic and Mobile Commerce
Supply Chain Management
Information Systems
IT-enabled Supply Chains
Business Analytics

Media Appearances

10 Business Schools To Watch In 2026

Poets & Quants  online

2026-02-08

In Poets&Quants’ 2026 Online MBA Ranking, Lerner finished 32nd, up 9 spots from the previous year.

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Inside The $120 Million Plan To Transform Lerner College

Poets & Quants  online

2025-08-18

When Oliver Yao became dean of the University of Delaware’s Alfred Lerner College of Business and Economics in August 2023, he took the helm of a school with strong roots — and even bigger ambitions.

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A Smarter Internship? This B-School’s Co-Op Model Offers A Year-Long Job Experience

Poets & Quants  online

2025-08-01

Article spotlights the Lerner Co-op program at the University of Delaware, a year-long work-based learning initiative launched with a grant from the Delaware Workforce Development Board.

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Articles

On Empirically Estimating Bullwhip Effects: Measurement, Aggregation and Impact.

Journal of Operations Management

2020-04-09

Empirical estimation of the bullwhip effect poses several challenges, although the bullwhip effect has been well studied in modeling papers. Using a dataset from a large supermarket chain, we estimate the product level bullwhip effect using various methods, analyze consequences of its different measurements and aggregations, and examine its impact on supply chain performance in terms of inventory ratio and stockouts.

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Willingness to Pay for Status Signals in Online Luxury Markets

Production and Operations Management

2022-02-01

We study consumers’ valuation of status signals by estimating their willingness to pay for a luxury item with a quiet vs. a prominent logo. We collected data from two online markets on sales of two luxury handbags that differ principally in the prominence of their logo.

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Let them stay or let them go? Online retailer pricing strategy for managing stockouts

Production and Operations Management

2022-12-01

A challenge for online retail firms is managing stockouts of products when substitutes are available. We develop a game‐theoretic model to analyze the competition between multiple‐product online firms and characterize the scenarios when they can use prices as stockout recovery mechanisms.

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Education

Shanghai Jiao Tong University

B.S.

Mechanical Engineering

1995

Rensselaer Polytechnic Institute

M.B.A.

MIS and Finance

1997

University of Maryland

Ph.D.

Business

2002