Featured Post from ExpertFile

Whats YOUR Audience Engagement Score

Dec 10, 2019

3 min

Peter Evans

Despite the billions of dollars now being spent on content, many schools have a big problem – Invisible experts. Faculty remain one of the most valuable assets for building market visibility and brand reputation. Yet surprisingly, most schools struggle to develop a strategic presence for their expert content beyond blogs and simple text based biographies and boring head shots. In this age of multimedia and social content, it’s a fact that visitors will go elsewhere if you haven’t created an engaging presence for your expert content.


The costs of invisible experts


  • Missed Media Inquiries: Print and broadcast media go elsewhere if you haven’t made it easy for journalists to find, evaluate and contact your experts.
  • Less Engaged Visitors: Lack of multimedia content means visitors won’t spend as much time on your website and will feel less compelled to respond to your calls to action.
  • Poor Discoverability in Search Engines: Google is a starting point for most audiences, so not appearing in the first few pages means lost opportunity for engagement and brand recognition.  
  • Poor Research Recognition: In academia, the lack of details on faculty research means missed licensing revenues, government grants and less opportunities for research collaborations.
  • Faculty Engagement: Faculty want to see an online presence that professionally recognizes their work and builds their reputation.
  • Lost Talent: Faculty prospects want to see how you represent your best people. Publishing professional, engaging expert content helps you recruit and retain the best talent through proper recognition of their contributions.


So How Does YOUR Organization Score?


Based on our research working with thousands of experts, Fortune 500 clients and leading higher education and healthcare institutions we looked at all the best practices in working with expert content. Then we created a quick diagnostic tool called Audience Engagement Score (AES) that is a simple way to assess how your organization is performing in 5 key areas. AES gives you a score based on a simple 100 point scale. If you are scoring below 70% there is certainly more you could be doing to create an engaging online presence for your experts.

Until now, there hasn’t been an industry benchmark by which an institution can effectively measure how well they are promoting their expertise online.  

Here are the 5 key areas we assess:


Discoverability

  • Can audiences quickly search your website for your faculty experts and their content by topics, keywords and names?  
  • Are you missing important leads because your faculty content isn’t ranking high enough in Google search results?


Credibility

  • Can visitors quickly review detailed biographies and overviews of your experts related to their areas of research?  
  • Can past speaking engagements and featured interviews, articles and publications be easily referenced?


Engagement

  • Do you have up-to-date content such as videos, photos, publications and social media feeds available for journalists to review prior to booking media interviews?  
  • Are you creating news alerts for breaking or popular topics to make them more interesting to prospective clients and journalists?


Responsiveness

  • Have you made it easy for audiences to reach you and your faculty experts within seconds at the moment you have their interest?  Or are they going to other schools?


Mobility

  • Is your content well designed for a growing base of mobile phone and tablet users?


Remember the experts that walk the halls in your organization are your greatest asset. Would you like to know how your organization scores? If you have 30 seconds, click here and we’ll put together a customized, report for you including helpful industry benchmarks. Send us the website address you’d like us to review and we’ll do the rest.


Get YOUR Free AES Report


Connect with:
Peter Evans

Peter Evans

Co-Founder & CEO

Recognized speaker on expertise marketing, technology and innovation

Media TrendsThought LeadershipMarketingTechnologyInnovation
Powered by

You might also like...

Check out some other posts from ExpertFile

ExpertSpotlight: No Joke: The Curious Origins and Enduring Traditions of April Fools’ Day featured image

2 min

ExpertSpotlight: No Joke: The Curious Origins and Enduring Traditions of April Fools’ Day

Every April 1, the world collectively loosens up. Friends prank friends, brands try to outdo each other with outrageous announcements, and even the most serious newsrooms occasionally get in on the joke. But behind the laughter and “gotcha” moments, the origins of April Fools’ Day are anything but straightforward - and that’s part of what makes it so fascinating. One of the most widely accepted origin stories dates back to 1582 and the Gregorian calendar reform. When France shifted New Year’s celebrations from late March (around April 1) to January 1, not everyone got the memo, or chose to follow it. Those who continued celebrating in spring became the subject of ridicule, often tricked with fake gifts or sent on pointless errands. They were dubbed “April fools,” a label that stuck. Other theories reach even further back, connecting the day to ancient seasonal festivals like Hilaria, where people donned disguises, mocked authority, and celebrated the unpredictable shift into spring. Across cultures, the common thread is clear: a moment in the calendar where normal rules are bent, and mischief is not just accepted - it’s expected. What started as localized traditions has evolved into a global cultural phenomenon. Media outlets, corporations, and public figures now participate in April Fools’ Day with increasingly elaborate hoaxes. Perhaps the most famous example came from the BBC in 1957, when it aired a segment about Swiss farmers harvesting spaghetti from trees, complete with convincing visuals. Viewers were fooled, and a legendary prank was born. Today, in an era of viral content and misinformation, April Fools’ Day walks a fine line between humor and credibility, forcing audiences to question what they see and hear. Beyond the pranks, the day reveals something deeper about human nature. It’s a rare, socially sanctioned opportunity to challenge authority, play with truth, and share in collective amusement. For journalists, it also offers a unique angle: how stories spread, why people believe them, and what it says about trust in media. In a world often dominated by serious headlines, April Fools’ Day reminds us that sometimes, the most powerful connection comes not from facts alone, but from the shared experience of being delightfully fooled. Our experts can help! Connect with more experts here: www.expertfile.com

From Saint to Shamrocks: How St. Patrick’s Day Became the World’s Biggest Irish Party featured image

2 min

From Saint to Shamrocks: How St. Patrick’s Day Became the World’s Biggest Irish Party

Every March 17, cities around the world turn green as millions celebrate St. Patrick’s Day with parades, music, traditional foods, and a strong dose of Irish pride. But the origins of the holiday trace back more than 1,500 years to St. Patrick, the 5th-century missionary credited with bringing Christianity to Ireland. Over time, the feast day commemorating Ireland’s patron saint evolved into a broader celebration of Irish heritage, folklore, and culture. Many of today’s traditions, wearing green, shamrocks, lively parades, and even the association with leprechauns — developed centuries later, particularly as Irish immigrants in North America began celebrating their heritage publicly. In fact, some of the world’s biggest St. Patrick’s Day traditions, including massive parades and even dyeing rivers green, originated in the United States and Canada rather than Ireland itself. From the real history of St. Patrick to the myths, symbols, and global traditions that followed, historians and cultural experts can help unpack how this ancient religious observance transformed into one of the world’s most recognizable cultural celebrations. ExpertFile connects journalists with historians, cultural scholars, and experts in Irish heritage who can provide insight on topics including: The real story of St. Patrick and his mission in Ireland How shamrocks, leprechauns, and the color green became iconic symbols Why parades and public celebrations grew in North America How Irish immigration shaped the modern holiday The cultural and economic impact of St. Patrick’s Day celebrations worldwide Journalists looking for fresh angles on the history, traditions, and cultural significance of St. Patrick’s Day can connect with experts available through the ExpertFile platform. Our experts can help! Connect with more experts here: www.expertfile.com

Oil Shock: How the War in Iran Could Send Global Fuel Prices Soaring featured image

2 min

Oil Shock: How the War in Iran Could Send Global Fuel Prices Soaring

The ongoing war involving Iran has rapidly become one of the most consequential energy stories in the world. Oil markets have reacted sharply as military escalation threatens critical energy infrastructure and shipping routes in the Persian Gulf. Brent crude prices have surged past $100 per barrel as traders react to supply disruptions and the growing risk that the conflict could persist or expand across the region. At the heart of the concern is the Strait of Hormuz, a narrow but vital shipping corridor through which roughly one-fifth of the world’s oil and liquefied natural gas flows. Any disruption to this route has immediate ripple effects across global energy markets, transportation costs, supply chains, and ultimately consumer fuel prices. Analysts warn that if disruptions continue, the world could face sustained higher oil prices, tighter energy supply, and inflationary pressure across multiple sectors including transportation, manufacturing, and food production. In some scenarios, oil prices could climb significantly higher if shipping through the region remains restricted or if energy infrastructure becomes a sustained target in the conflict. For journalists covering the evolving situation, the energy implications of this conflict are complex and rapidly changing. From geopolitical strategy and energy security to economic ripple effects and consumer fuel prices, reporters need credible expert voices who can explain what’s happening and what comes next. ExpertFile connects journalists with leading experts across energy economics, geopolitics, global supply chains, and international security who can provide timely analysis on questions such as: Why the Strait of Hormuz is so critical to global oil markets How war in the Middle East impacts gasoline and diesel prices worldwide Whether oil prices could spike to $120 or higher The economic ripple effects of energy shocks on inflation and global markets How governments and energy companies respond to supply disruptions What the conflict could mean for long-term energy security and global trade Journalists covering the global energy story can connect with the many experts available through ExpertFile to provide context, analysis, and insight as this rapidly evolving crisis unfolds. Our experts can help! Connect with more experts here: www.expertfile.com

View all posts
Powered by