MEDIA RELEASE: Changes to Out-of-Country Medical Coverage Now in Effect

Jan 7, 2020

2 min

Elliott Silverstein



CAA South Central Ontario (CAA SCO) is reminding travellers that changes to out-of-country medical coverage in Ontario are now in effect, prompting the need to review travel insurance coverage.


“We are working to educate travellers to make sure they know what they are buying. We are an organization founded to help keep our members safe, and coverage while travelling abroad is a big part of that,” said Elliott Silverstein, director, government relations, CAA Insurance. “Travel insurance protects from unexpected and costly emergencies and it’s important to evaluate available coverage, based on personal needs, to determine how to best safeguard you and your family. This is even more important now that there is no coverage through OHIP.”


Some of the key things to consider when it comes to buying travel insurance are how many trips you are taking a year; if you want comprehensive coverage or medical-only insurance; and whether or not the insurance provider offers additional assistance such as interpreters, hospital recommendations and other coordination services.


Additional tips to consider when buying travel insurance


  • Ask questions. Speak to a knowledgeable travel insurance advisor that understands your needs.
  • Be honest. It is important that you answer any questionnaire accurately to disclose any pre-existing conditions, and ensure you have the proper coverage suited specifically for you, so you can travel with peace of mind.
  • Build travel insurance into your travel plans. Purchasing travel insurance must be done in your home province. As you begin to consider your next destination, add travel insurance to your “to do” list.
  • Don’t base your decision on price alone. Look at what coverage is most appropriate for your circumstances and consider all different types of plans and levels of protection.

 

Questions to ask:

  • What are the eligibility and exclusions?
  • What is the pre-existing and stability clause?
  • What are the benefit limits?
  • How many days am I covered?
  • Is there a deductible?
  • Do they offer upfront payment if a claim occurs?

  

It’s important to remember that the intent of travel medical insurance is to treat emergency conditions, and return you to your home province for ongoing treatment once your medical condition is stabilized.  


Emergency travel medical insurance may require completion of a medical health questionnaire depending on age. Medical questionnaires determine premium, NOT coverage.

  •  Always answer questions related to your health accurately
  • If you aren’t sure how to answer, ask your physician to help you.


For more information resources on travel insurance and what you need to know before you travel, go to: https://www.caasco.com/insurance/resource-centre/travel.




Connect with:
Elliott Silverstein

Elliott Silverstein

Director, Government Relations, Insurance

Elliott manages and executes key elements of CAA’s provincial advocacy role, and overseeing municipal advocacy efforts.

Government Relations & Public AffairsIssues ManagementLegislationPolicy AnalysisStrategic Advocacy
Powered by

You might also like...

Check out some other posts from CAA Club Group

MEDIA RELEASE: New CAA Travel Insurance benefits provide travellers with enhanced coverage that better reflects today’s travel reality featured image

2 min

MEDIA RELEASE: New CAA Travel Insurance benefits provide travellers with enhanced coverage that better reflects today’s travel reality

Ahead of the busy winter travel season, CAA Travel Insurance, a product of Orion Travel Insurance, is introducing several important coverage enhancements to provide broader protection, clearer benefits, and more support when travel plans are disrupted. Key coverage enhancements include: • Emergency medical coverage increased from $5 million to $10 million. • Expanded coverage for climate events and extreme weather. • A new CAA Flight Delay Benefit, to provide cash or lounge passes to travellers delayed two or more hours. • Broader Trip Cancellation and Interruption coverage for major travel disruptions and unexpected personal circumstances. These updates reflect the changing travel realities that Canadians continue to navigate, including the rising costs of medical care. “Today’s travellers face a broad range of risks, from flight disruptions and extreme weather to unexpected medical emergencies and events at home,” says Elliott Silverstein, director, government relations, insurance, CAA South Central Ontario. “These updates deliver clearer benefits, broader protection and new forms of support to travellers when plans change unexpectedly.” The increase in emergency medical coverage reflects the continually rising cost of medical care while travelling abroad. Costs associated with everything from routine treatment to emergency transportation and air ambulance services have increased approximately 14 to 15 per cent annually since 2019. CAA’s expanded climate-related coverage introduces explicit policy language that clearly explains what coverage is available if a natural disaster impacts your destination accommodation, or if weather-related property damage at home disrupts your travel plans. In addition, eligible trip cancellation policies now include a new Flight Delay Benefit, providing an automatic benefit if your flight is delayed. Unlike a traditional expense-based reimbursement process, insured travellers will automatically receive a benefit when their insured flight is delayed by two or more hours, in the form of immediate payment or a lounge pass. CAA’s new Major Travel Disruption coverage addresses eligible flight cancellations or unannounced strikes, which are increasingly impacting travellers. New travel document protection covers stolen documents before departure, as well as documents that are lost or stolen at a destination. Other new covered situations include a stolen private vehicle, possible damage to a home or business, and additional occupancy costs when a travel companion interrupts their trip and the insured traveller continues as planned. “These updates are part of the ongoing optimization of CAA Travel Insurance coverage; intended to provide clearer benefits, broader protection and more support when travel plans change,” says Silverstein. “Travel insurance is not only about responding to major emergencies, it can also provide practical support during the more common situations travellers may experience while they are away from home.” CAA encourages travellers to review their policy, including its eligibility requirements, terms, conditions, limitations and exclusions, before departure. For more information about CAA Travel Insurance and coverage updates, visit: www.caasco.com/travelinsurance

MEDIA RELEASE: New CAA Travel Insurance benefits provide travellers with enhanced coverage that better reflects today’s travel reality featured image

2 min

MEDIA RELEASE: New CAA Travel Insurance benefits provide travellers with enhanced coverage that better reflects today’s travel reality

Ahead of the busy winter travel season, CAA Travel Insurance, a product of Orion Travel Insurance, is introducing several important coverage enhancements to provide broader protection, clearer benefits, and more support when travel plans are disrupted. Key coverage enhancements include: • Emergency medical coverage increased from $5 million to $10 million. • Expanded coverage for climate events and extreme weather. • A new CAA Flight Delay Benefit, to provide cash or lounge passes to travellers delayed two or more hours. • Broader Trip Cancellation and Interruption coverage for major travel disruptions and unexpected personal circumstances. These updates reflect the changing travel realities that Canadians continue to navigate, including the rising costs of medical care. “Today’s travellers face a broad range of risks, from flight disruptions and extreme weather to unexpected medical emergencies and events at home,” says Elliott Silverstein, director, government relations, insurance, CAA South Central Ontario. “These updates deliver clearer benefits, broader protection and new forms of support to travellers when plans change unexpectedly.” The increase in emergency medical coverage reflects the continually rising cost of medical care while travelling abroad. Costs associated with everything from routine treatment to emergency transportation and air ambulance services have increased approximately 14 to 15 per cent annually since 2019. CAA’s expanded climate-related coverage introduces explicit policy language that clearly explains what coverage is available if a natural disaster impacts your destination accommodation, or if weather-related property damage at home disrupts your travel plans. In addition, eligible trip cancellation policies now include a new Flight Delay Benefit, providing an automatic benefit if your flight is delayed. Unlike a traditional expense-based reimbursement process, insured travellers will automatically receive a benefit when their insured flight is delayed by two or more hours, in the form of immediate payment or a lounge pass. CAA’s new Major Travel Disruption coverage addresses eligible flight cancellations or unannounced strikes, which are increasingly impacting travellers. New travel document protection covers stolen documents before departure, as well as documents that are lost or stolen at a destination. Other new covered situations include a stolen private vehicle, possible damage to a home or business, and additional occupancy costs when a travel companion interrupts their trip and the insured traveller continues as planned. “These updates are part of the ongoing optimization of CAA Travel Insurance coverage; intended to provide clearer benefits, broader protection and more support when travel plans change,” says Silverstein. “Travel insurance is not only about responding to major emergencies, it can also provide practical support during the more common situations travellers may experience while they are away from home.” CAA encourages travellers to review their policy, including its eligibility requirements, terms, conditions, limitations and exclusions, before departure. For more information about CAA Travel Insurance and coverage updates, visit: www.caasco.com/travelinsurance

MEDIA RELEASE: 2026 CAA EV Circuit: EVs go the distance, but charging, efficiency and costs vary featured image

4 min

MEDIA RELEASE: 2026 CAA EV Circuit: EVs go the distance, but charging, efficiency and costs vary

The question for Canadians considering an EV may no longer be how far it can go, but how efficiently it uses energy, how quickly it charges and how much it costs to recharge. Results from the 2026 CAA EV Circuit found significant differences across vehicles in all three areas. “Range anxiety has long dominated the conversation about electric vehicles, but these results suggest the discussion can shift to more personalized considerations for drivers,” says Kaitlynn Furse, director, corporate communications, CAA Manitoba. “For many of today’s EVs, the question is becoming less about whether you can complete a trip and more about how efficiently you can make it, where you will charge, how long charging will take, and what it will cost.” All 22 electric vehicles participating in the CAA EV Circuit completed the same 230-kilometre route without needing to charge, including the vehicle with the shortest advertised range. A 15-minute charging test was completed at the end to capture further data. The route started in Blue Mountain, ON and ended in Vaughan, ON. On average, the vehicles used only 40 per cent of their battery charge over the route. EVs demonstrate a significant energy-efficiency advantage over traditional gasoline-powered vehicles The electric vehicles in the Circuit used the energy equivalent of approximately two litres of gasoline per 100 kilometres. By comparison, the average Canadian passenger vehicle consumes roughly eight to 10 litres of gasoline per 100 kilometres. Energy consumption among the participating EVs ranged from 11.43 kilowatt-hours per 100 kilometres to 28.91 kilowatt-hours per 100 kilometres, illustrating the variation among vehicle sizes, weights and designs. A more efficient EV generally requires less electricity to travel the same distance, which can contribute to lower charging costs and less time spent charging. A notable finding was that the vehicles in the September 2026 CAA EV Circuit consumed approximately 40 per cent less energy, on average, than the vehicles evaluated during the February 2025 CAA EV Winter Test. While the tests were conducted under different conditions and with different vehicles, the difference highlights the significant impact that temperature can have on EV efficiency. A short charging stop can meaningfully extend a trip When it comes to charging experience, during the standardized 15-minute charging session, participating vehicles added an average of 110 kilometres of displayed range. Almost two-thirds of the vehicles added at least 100 kilometres, demonstrating that a brief charging stop can provide a meaningful boost during a longer journey. Results differed significantly among vehicles. The displayed driving range added during the 15-minute session varied from 58 kilometres to 178 kilometres. Charging performance can be affected by the vehicle, charger, battery temperature, battery state of charge and conditions at the time of charging. These results also highlight the effect of Canadian climate variations. Vehicles tested in the September 2026 CAA EV Circuit added approximately 15 per cent more displayed range during the charging session than the group evaluated during CAA’s 2025 EV Winter Test. “For Canadians planning longer drives, knowing a vehicle’s total range is only part of the equation,” continues Furse. “Drivers should also understand how their vehicle charges and recognize that the number of kilometres added during a stop can change depending on the vehicle and the charging conditions.” Public fast-charging costs are not the same for every EV The Circuit found that the average cost of a 15-minute charging session at the public fast chargers used in the test was $13.45, but individual vehicle results ranged from $7.28 to $24.39. All vehicles were charged at Tesla charging stations to ensure a consistent charging experience, so it is important to note that Teslas receive preferred pricing at Tesla charging stations. The test was designed to reflect a higher-cost road-trip charging scenario, using premium public fast chargers operating at full capacity. It does not represent the typical cost of powering an EV. CAA’s National EV Driver Survey found that public fast charging accounts for only eight to 18 per cent of charging, meaning most EV drivers generally charge under lower-cost circumstances like at home or work. “Just as Canadians compare fuel economy when buying a gasoline-powered vehicle, they should compare energy efficiency and charging performance when considering an EV,” says Furse. “Where and how often someone expects to charge can make a substantial difference to their experience and road-trip costs.” Complete vehicle findings and additional information about the 2026 CAA EV Circuit are available at 2026 CAA EV Circuit: Complete Vehicle Findings -30- About the CAA EV Circuit The CAA EV Circuit was conducted on September 16, 2026, with 22 electric vehicles travelling the same 230-kilometre route from Blue Mountain to Vaughan, Ontario, across city streets, rural roads and highways. Using a neutral data-driven methodology, all vehicles followed the same route, operated under consistent settings and participated in a standardized charging session. Performance data was collected throughout the drive and validated by CAA’s business intelligence and automotive experts. Data Snapshot Most kilometres gained in a 15-minute charging session Lucid Gravity, 178 km Hyundai IONIQ 5, 136 km Mercedes-Benz CLA 350 4MATIC Electric, 135 km Cadillac LYRIQ, 131 km Nissan LEAF, 126 km Least kilometres gained in a 15-minute charging session Lucid Air, 58 km Chevrolet Equinox EV, 71 km Chevrolet Silverado EV, 80 km GMC HUMMER EV SUV, 90 km Tesla Model Y, 97 km Lowest cost per 100 kms of charge added Tesla Model 3, $7.28 Tesla Model Y, $8.23 Nissan LEAF, $10.13 Kia EV4, $10.25 Hyundai IONIQ 5, $10.68 Highest cost per 100 kms of charge added GMC HUMMER EV SUV, $24.39 Chevrolet Silverado EV, $19.05 Rivian R1T, $17.85 Tesla Cybertruck, $15.61 Volkswagen ID. Buzz, $15.48 Lowest energy consumption (kWh/100 km) Toyota bZ 11.43 kWh Tesla Model Y 11.81 kWh Tesla Model 3 11.85 kWh Kia EV4 11.89 kWh Nissan LEAF 12.48 kWh Highest energy consumption (kWh/100 km) Lucid Gravity 28.91 kWh GMC HUMMER EV SUV 23.55 kWh Tesla Cybertruck 23.41 kWh Rivian R1T 19.96 kWh Cadillac LYRIQ 19.1 kWh

View all posts