Featured Post from CAA Club Group

MEDIA RELEASE: CAA study reveals a majority of Ontario drivers favour provincial towing oversight

Jul 22, 2020

2 min

Teresa Di Felice



A recent study conducted on behalf of CAA South Central Ontario (CAA SCO) indicates that 90 per cent of Ontario drivers agree with regulations such as tow truck licensing, certification and provincial oversight.


The study, commissioned in April 2020, revealed that only 1 out of 5 Ontario drivers feel “very protected” under the current system.


“Consumers should have the confidence that they will be protected regardless of where in the province they are and what kind of towing services they may require,” says Teresa Di Felice, assistant vice-president of government and community relations.


The study also showed that half of Ontario drivers believe that tow trucks in Ontario are licensed. This is not the case.


A lack of provincial oversight in the towing industry has led to a municipal patchwork of bylaws, which includes inconsistent towing rates, processes, and standards. It has also left motorists unsure on what the rules are, and how to protect themselves from fraudulent activities particularly when it comes to collision tow services. 


At present, only 18 of Ontario’s 444 municipalities have bylaws regulating towing. That is less than five percent of all communities across the province. 


“Provincial oversight should provide consistent levels of training for operators, ensure the vitality of an important service on Ontario roads, establish penalties for those that do not follow the rules and recognize people drive outside of cities boundaries.”

 

Some other interesting facts from the study are:

  • An overwhelming majority (91%) of the respondents oppose the idea of anyone driving a tow truck without specific tow truck driver education or training.
  • More than 4 out of 5 respondents agree that the cost of towing and related fees can be misleading.


In June, the Ontario government announced its commitment to assemble a task force to review and reform the towing industry. For over a decade, CAA has been advocating for changes to the towing industry. The announcement of a provincial task force is a strong step in the right direction.


As part of the journey toward a fair towing framework, please join CAA, the Ontario Provincial Police (OPP) and the Provincial Towing Association of Ontario (PTAO) for a virtual discussion on the challenges of the towing industry and an overview of what the future of towing could entail. The virtual townhall will take place on Wednesday, August 12, 2020 from noon to 1:30 p.m.


To register and for more information, visit: https://www.caasco.com/blog/News/government-focuses-on-the-towing-industry-have-your-say


The statistically representative study, commissioned by CAA SCO and conducted by Campaign Research between April 21st to 24th, 2020, surveyed 5,003 Ontarians that hold a valid driver’s license. The study was conducted through online surveys. A probabilistic sample of a similar size would have a margin of error of plus or minus 1.4%, 19 times out of 20.




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Teresa Di Felice

Teresa Di Felice

Assistant Vice President, Government and Community Relations

Teresa oversees CAA SCO's advocacy and community relations efforts in Ontario.

Community & Government RelationsRoad SafetyPolicy AdvocacyTowing RegulationCongestion Management

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MEDIA RELEASE: Congestion in School Zones Sparks Safety Concerns Among Ontario Parents, CAA Survey Finds

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3 min

MEDIA RELEASE: CAA Research Finds Distracted Driving and Speeding Are the Top Two Road Safety Concerns in Manitoba

A new survey conducted by CAA Manitoba found that Manitobans are very worried about the dangerous driving they’ve seen across the province, especially distracted driving and speeding. The study found that 88 per cent of Manitoba drivers feel somewhat or very concerned about distracted driving. According to Manitoba Public Insurance (MPI), distracted driving is now the number one cause of fatalities on Manitoba roadways. “It is no surprise that Manitobans are concerned about the dangerous driving they have witnessed, especially when it comes to distracted drivers,” says Ewald Friesen, manager, government & community relations for CAA Manitoba. “What is most concerning, however, is that currently, Manitoba does not have a specific distracted driving law, which could help deter distracted drivers and increase road safety.” CAA Manitoba’s research indicates that almost half (46 per cent) of Manitobans have admitted to being distracted drivers, while most (63 per cent) have witnessed a close-call collision or traffic violation caused by distracted driving. Most concerning, 13 per cent of drivers reported being directly involved in a collision due to distracted driving. Our research found that more than half of Manitobans believe increasing fines and penalties can discourage distracted drivers. “We know that drivers who text are far more likely to be involved in a crash or near-crash compared to non-distracted drivers,” adds Friesen. “Distractions inside and outside your vehicle can draw your focus away from where it needs to be most.” In addition to distracted driving, speeding continues to be a significant problem in Manitoba, and Automatic Speed Enforcement (ASE) may be an additional tool that has been shown in other jurisdictions to help. Additional research conducted by CAA shows that 82 per cent of Manitobans stated that speeding is also a problem this year. That same study found that 65 per cent of drivers support the use of ASE cameras. In fact, almost three-quarters of Manitobans say that ASE can help deter speeding and slow drivers down. “ASEs can be a valuable tool in positively shifting driver behaviour and protecting vulnerable road users, especially in areas with schools and community centres,” says Friesen. “Photo radar cameras should not be used as a revenue generator but rather as a tool to encourage safe driving behaviours, especially in school zones.” As of right now, Winnipeg is the only municipality in Manitoba with the right to use photo enforcement; however, other municipalities continue to lobby for similar rights. In addition to tools such as ASE cameras, Manitobans support higher fines and harsher penalties or suspensions, especially for repeat offenders. Over half of Manitobans (60 per cent) believe increasing the penalties on repeat offenders is the most effective way to discourage drivers from speeding, especially in school zones or near community centres. “CAA Manitoba continues to advocate for safer roads across all municipalities, especially for vulnerable road users,” says Friesen. “Standardized practices across municipalities regarding distracted driving laws and ASE cameras can help ensure that they are used in a predictable way that improves road safety and reinforces public trust.” For more information about dangerous driving and road safety, visit: www.caamanitoba.com/advocacy Speeding and Dangerous Driving Methodology The online survey was conducted by DIG Insights from March 7 to March 19, 2025, with 500 Manitoba drivers aged 18 and older. Based on the sample size of n=500 and with a confidence level of 95 per cent, the margin of error for this research is +/- 3%.) Distracted Driving Methodology The online survey was conducted by DIG Insights from February 11 to February 21, 2025, with 506 Manitoba drivers aged 18 and older. Based on the sample size of n=506 and with a confidence level of 95 per cent, the margin of error for this research is +/- 3%.)

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