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AI Can Do a Lot. But Can It Replace Your Dental Hygienist?
Artificial intelligence is transforming the workplace, including healthcare. But when it comes to dental hygiene, technology still cannot replicate the empathy, judgment and personal connection that patients depend on. Meghan Watkins, a dental hygiene instructor at Augusta University's Dental College of Georgia, believes the profession offers a compelling example of why human skills remain essential in an increasingly automated world. In a recent article, Watkins explains how dental hygienists do far more than clean teeth. They recognize subtle changes in oral health, assess potential risks, educate patients and develop relationships that often span years. “I don’t think a robot will take into consideration a patient’s feelings, or if something is uncomfortable or painful,” Watkins explains. “I will. I want them to come back and see me.” And the profession is growing. Federal projections anticipate 7% employment growth over the next decade, with a median annual salary of $90,670 in 2024. As AI raises questions about which jobs might disappear and which will endure, dental hygiene offers an interesting perspective on the future of work: technology can improve the tools, but it cannot replace the person providing compassionate, individualized care. For journalists exploring AI's impact on employment, the future of health care, or careers that depend on uniquely human skills, Meghan Watkins offers a valuable perspective on why dental hygiene remains essential. If you're interested in speaking with Meghan Watkins contact AU's External Communications Team mediarelations@augusta.edu to arrange an interview today.





