Featured Post from CAA Club Group

MEDIA RELEASE: CAA Survey Reveals Troubling Lack of Travel Insurance Preparedness

Feb 26, 2024

4 min

Kaitlynn Furse



A recent member survey conducted by CAA South Central Ontario (CAA SCO) has unveiled concerning statistics regarding the lack of travel insurance awareness and preparedness. Despite the financial risks associated with travelling unprotected, the survey found that 40 per cent of members in Ontario who travel don’t always purchase emergency medical travel insurance, highlighting a potential vulnerability.


"In a world of uncertainties, our survey highlights a critical gap in travel preparedness among Ontarians," says Kaitlynn Furse, director of corporate communications at CAA SCO. "At CAA, we believe in empowering travellers with knowledge so they can explore confidently and securely."


The survey also discovered that almost a quarter of respondents (23 per cent) ventured on their last trip outside the province without any form of travel insurance, exposing themselves to potential financial burdens in case of emergencies. Additionally, 33 per cent of people who travel with travel insurance relied on the coverage provided by their credit cards, raising concerns about coverage limitations, especially for those over 65.


CAA SCO is launching its inaugural CAA Travel Wise Week


In response to these findings, CAA SCO is launching its inaugural CAA Travel Wise Week to emphasize the crucial importance of travel insurance education. The campaign aims to inform and educate Ontarians on the risks associated with inadequate coverage and provide valuable insights into securing appropriate protection for their travel adventures.


According to claims data from Orion Travel Insurance, the average cost of a medical claim has increased by 14 per cent since 2019.


“Costs associated with everything from an ear infection to the use of an air ambulance have risen over the last few years due to medical inflation, underscoring the continued importance of travel insurance for life’s unexpected complications,” says Furse.


As part of CAA Travel Wise Week, CAA SCO has curated a list of the top ten tips to help individuals stay protected against common travel concerns:


Top 10 Tips for Travel Protection:

  1. Make sure all your documentation is in order before you book. It is recommended passport renewals be completed six months before your planned trip. Your passport should still be valid six months after your travel date, as this is required in several countries.
  2. Read up on Government of Canada travel advisories for your destination. Understand the risk level associated with travel to a particular destination by checking the Government of Canada Travel Advice and Advisories website. Individual travel advisories remain on a country-by-country basis.
  3. Speak with your physician to discuss your travel plans. Speak to your physician to ensure you are up to date with needed travel vaccines and have them prescribe enough medication for the length of your trip. Ensure all the medication you take is packed in your carry-on and in its original bottles with labels intact.
  4. Consider purchasing travel insurance at the time of booking your trip. To lock in the best protection, book your travel insurance at the same time you book your trip. Doing so will give you the peace of mind that both you and your investment are protected. Insurance must be in place before things go wrong for you to benefit from coverage.
  5. Know the cancellation policies for everything you booked. Make sure you understand any key dates related to cancellation and changes, this includes accommodation, flights, car rentals, tours, cruises.
  6. Get to the airport early. CAA recommends arriving at the airport at least two hours before domestic flight departures and at least three for international flights.
  7. Check limits or restrictions. Travel insurance is often touted as a perk for certain credit cards but can be drastically limited to both benefits and the sum insured. Check limits or age restrictions on credit cards, employee benefits, and pensions to determine if you need additional travel insurance coverage.
  8. Stay connected. It is important to have access to trusted, up-to-date information while travelling so you can monitor changing conditions and requirements and adapt accordingly. Bookmark the Global Affairs Canada website prior to departure and check it regularly while abroad. It is also a good idea to sign up for Registration of Canadians Abroad. Find these and more information at www.caasco.com/travel.
  9. Note emergency contact numbers. Provide your travel agent with contact details while travelling abroad and keep all important phone numbers handy; this includes how to call for help and your travel insurance assistance phone number.
  10. Protect your ID. Make sure you have a digital version and paper version of your travel insurance wallet card, tickets to various events and attractions and even your passport. You may also want to leave a copy of important paperwork with family members or friends.


For more information, visit www.caasco.com/travelwise


The survey was an online quantitative survey done with the CAA Members Matter Panel in Ontario between September 22 - 29, 2023. The margin of error for a sample of this size is plus or minus 1.6% at the 95% confidence level.


Connect with:
Kaitlynn Furse

Kaitlynn Furse

Director, Corporate Communications

Media spokesperson and subject matter expert on winter driving, road trips and travel.

Winter DrivingTravel and TourismStrategic CommunicationsRoad Trips

You might also like...

Check out some other posts from CAA Club Group

3 min

MEDIA RELEASE: More Ontario drivers admit to getting behind the wheel after consuming cannabis

A recent survey conducted by CAA South Central Ontario (CAA SCO) found that substance use, specifically cannabis, is on the rise for Ontarians. According to the study, over half (53 per cent) of Ontario drivers have ever tried cannabis, a 14 per cent increase from last year. The issue here is that as more Ontarians are using cannabis, the number of impaired motorists is also on the rise. The survey found that 19 per cent of Ontario drivers admit to ever consuming cannabis and driving a vehicle, a five per cent increase from last year. “This data shows us that the popularity of cannabis has subsequently resulted in more impaired driving,” says Michael Stewart, Community Relations Consultant for CAA SCO, “cannabis can be safely consumed recreationally, but never when behind the wheel.” Despite the increase in cannabis-impaired driving, those driving impaired are less confident in their ability to drive than in years prior. The survey found that: 52 per cent of recent cannabis-impaired drivers admitted to driving within three hours of consumption. 31 per cent of drivers reported feeling high while driving. 76 per cent expressed confidence in their ability to drive – ten per cent less compared to last year. In addition, 63 per cent were worried about being caught. When drivers were asked if they agree or disagree – most continue to agree that cannabis-impaired driving is dangerous but not as bad as driving while alcohol-impaired. According to the study, 91 per cent of Ontario drivers agree that driving under the influence of cannabis is a serious risk to road safety. This concern is even higher amongst older drivers. However, despite the research regarding the effects of cannabis on driving, Ontario drivers continue to generally perceive cannabis as less dangerous (90 per cent) than alcohol (95 per cent) or illegal narcotics and opioids (93 per cent) when it comes to impaired driving. “There is often a misconception on the effects cannabis can have on a driver,” says Stewart, “however, it has been proven that driving impaired can greatly impact a driver’s reaction time, coordination and decision-making, just the same as it does when consuming alcohol.” The survey found that Ontarians who decided to drive after consuming cannabis did so because they believed they did not consume a significant amount of cannabis (32 per cent), had no alternative but to drive home (32 per cent), or thought the drive would be short anyway (28 per cent). The normalization of cannabis use, combined with increased access to retail stores, may be influencing the rise in consumption and cannabis-impaired driving cases. The data shows that 74 per cent of Ontario drivers have at least one cannabis store in their neighbourhood – a 14 per cent increase from 2023 – with 35 per cent of Ontarians reporting four or more stores in their neighbourhood, up six per cent from last year. As the holiday season approaches, CAA SCO is asking those who do consume cannabis, alcohol or other drugs to plan ahead by making alternate arrangements, such as a designated driver or a rideshare service, to get home safely.  “While we’re all aware that alcohol-impaired driving can be deadly, we should also take the same attitude towards cannabis-impaired driving,” says Stewart, “CAA SCO wants to emphasize the importance of using cannabis responsibly, and that means never using it when driving.” The online survey was conducted by DIG Insights from July 5 to July 18, 2024, with 1,664 Ontario drivers aged 19 and older. Based on the sample size of n=1,664 and with a confidence level of 95%, the margin of error for this research is +/- 2%.) 

2 min

MEDIA RELEASE: Avoid the Winter Wallop: CAA, Toronto Police Service and OPP team up with winter weather readiness tips.

Almost one month before the official start of winter and CAA South Central Ontario (CAA SCO), Toronto Police Service (TPS) and Ontario Provincial Police (OPP) are joining forces to keep drivers safe before winter weather blows in with full force. The three organizations are teaming up to help inform Ontario drivers that now is the time to install winter tires, check their car batteries, and stock their cars with emergency car kits that include essentials for the winter months. “Ontario winters can be unpredictable, and snowstorms can hit suddenly. It’s always best to prepare ahead of time in case driving conditions become hazardous,” says Nadia Matos, manager of external communications, CAA SCO. “There’s no time like the present to ensure your safety before getting on the road.” Driving behaviour is the most important factor in ensuring safe driving operations in winter weather. "Road safety is everyone’s responsibility,” says Sergeant Murray Campbell, Toronto Police Service. “With fewer daylight hours and reduced visibility, we are urging everyone to remain vigilant, be aware of other road users, drive according to the weather conditions, ensure vehicle lights are on, and plan ahead to allow for extra travel time.” The organizations continue to reinforce last year’s amendments to the Highway Traffic Act, including the illegal passing of snowplows working in echelon on Ontario highways. “Not only is passing these plows illegal, but it is also incredibly dangerous,” says Sergeant Ted Dongelmans, Ontario Provincial Police. “Offenders may face a fine ranging from $150 to $1,000 if found passing a snowplow while they are clearing the roads.” Before heading out on the road this winter, motorists can download and use the 511 app to check the weather and road conditions before they leave home. The 511 app can be found at 511on.ca or in the app store on their mobile devices. For a safer trip this Winter, CAA, TPS and OPP are sharing the following motorist tips: • Test your car battery. If necessary, replace it before it fails. CAA SCO will test Members’ batteries free of cost during a service call. • Pack a fully stocked emergency car kit. The kit should include a flashlight, extra batteries, warning devices (e.g., flares, reflective vests/strips), a first aid kit, blankets, jumper cables, non-perishable food and water, and a phone charger. Be sure to always keep an ice scraper, small shovel, and snow brush handy in your car. • Service your vehicle. Have your brakes checked, oil changed and top up your windshield washer fluid and any other fluids that are getting low. • Keep your gas tank at least half full at all times. Cold weather causes condensation in the system, which can lead to fuel-line freeze-up and prevent a car from starting. • Check your lighting system. Ensuring you have full lighting is very important in the winter months. Check your headlights and signal lights to ensure they work correctly.

3 min

MEDIA RELEASE: Are you Ready for Winter Driving? CAA Manitoba shares winter weather readiness tips

As the cold weather begins to roll in, CAA Manitoba (CAA MB) is encouraging Manitobans to prepare themselves and their vehicles accordingly for the winter season. “All too often, motorists wait until the first snowfall before preparing their vehicles for winter driving,” says Nadia Matos, manager, external communications for CAA Manitoba. “Now is the time to get your winter tires on and check that your car battery will last the winter months. Even a fully charged battery can lose power when the temperature dips below 0° Celsius.” CAA Manitoba has compiled a list of winter readiness tips for Manitobans to help them prepare for the winter season. • Install winter tires for better traction – On cold and snowy roads winter tires can help reduce your breaking distance by up to 25 per cent. Members can call CAA before Nov. 30 to have our mobile tire service change them for you at home for a fee. • Test your car battery - If necessary, replace it before it fails. Even a fully charged battery can lose up to 30 per cent charge in temperatures below zero. CAA Manitoba will test Members’ batteries free of cost during a service call. • Ensure you have an emergency car kit – Your kit should have water, non-perishable food, jumper cables, blankets, a flashlight, batteries, waterproof matches, candles, and cat litter to help create traction under your tires. Add extra mitts, hats, socks and footwear to your emergency kit. • Have your brakes checked - If you’ve noticed any change in the feel of your brakes, or if they’re squealing or grinding, it may be time to have them serviced. With black ice and unpredictable weather, having good brakes can mean the difference between stopping and sliding. • Check your block heater- When you park– is your outdoor plug drawing power? Is your extension cord working with no missing prongs or exposed wires? • Check your lighting system - Make sure all your interior and exterior lights are working. For safe driving, ensure your headlights are aimed correctly. • Top up your fluids - Keep extra fluid in your trunk. Make sure it’s rated for -40ºC. Don’t let your gas drop below half full. • Inspect your wiper blade – Check the condition of your blades if you notice streaking on the windshield. Check for fraying or cracking and remove worn wiper blades and replace them with new ones. • Ensure you have the appropriate winter tools - Keep an ice scraper, small shovel and snow brush handy in your car at all times. While it’s important to make sure your vehicle is ready to go, it’s also important for drivers and passengers to be prepared in case of an emergency or if you are stranded. Some additional ways to be prepared include: Have a cell phone battery bank and keep it on you, as well as a charging cable that connects your phone to your vehicle. • Download and register for the CAA app and keep your CAA membership card in your wallet or vehicle so you always know how to contact CAA Manitoba if you are stranded. • Check Manitoba 511.ca for road conditions and closures if you head into a rural area. • Always tell your loved ones where you plan to go and what your route is before leaving on a longer trip in your vehicle. “Member safety is always our top priority at CAA Manitoba,” says Matos. “There’s no better time than the present to ensure you, your loved ones and your vehicle are ready to drive safely this winter season.” For more information about driving safely in winter conditions, please visit our Safe Winter Driving page at caamanitoba.com.

View all posts
Powered by