MEDIA RELEASE: CAA Survey Reveals Troubling Lack of Travel Insurance Preparedness

Feb 26, 2024

4 min

Kaitlynn Furse



A recent member survey conducted by CAA South Central Ontario (CAA SCO) has unveiled concerning statistics regarding the lack of travel insurance awareness and preparedness. Despite the financial risks associated with travelling unprotected, the survey found that 40 per cent of members in Ontario who travel don’t always purchase emergency medical travel insurance, highlighting a potential vulnerability.


"In a world of uncertainties, our survey highlights a critical gap in travel preparedness among Ontarians," says Kaitlynn Furse, director of corporate communications at CAA SCO. "At CAA, we believe in empowering travellers with knowledge so they can explore confidently and securely."


The survey also discovered that almost a quarter of respondents (23 per cent) ventured on their last trip outside the province without any form of travel insurance, exposing themselves to potential financial burdens in case of emergencies. Additionally, 33 per cent of people who travel with travel insurance relied on the coverage provided by their credit cards, raising concerns about coverage limitations, especially for those over 65.


CAA SCO is launching its inaugural CAA Travel Wise Week


In response to these findings, CAA SCO is launching its inaugural CAA Travel Wise Week to emphasize the crucial importance of travel insurance education. The campaign aims to inform and educate Ontarians on the risks associated with inadequate coverage and provide valuable insights into securing appropriate protection for their travel adventures.


According to claims data from Orion Travel Insurance, the average cost of a medical claim has increased by 14 per cent since 2019.


“Costs associated with everything from an ear infection to the use of an air ambulance have risen over the last few years due to medical inflation, underscoring the continued importance of travel insurance for life’s unexpected complications,” says Furse.


As part of CAA Travel Wise Week, CAA SCO has curated a list of the top ten tips to help individuals stay protected against common travel concerns:


Top 10 Tips for Travel Protection:

  1. Make sure all your documentation is in order before you book. It is recommended passport renewals be completed six months before your planned trip. Your passport should still be valid six months after your travel date, as this is required in several countries.
  2. Read up on Government of Canada travel advisories for your destination. Understand the risk level associated with travel to a particular destination by checking the Government of Canada Travel Advice and Advisories website. Individual travel advisories remain on a country-by-country basis.
  3. Speak with your physician to discuss your travel plans. Speak to your physician to ensure you are up to date with needed travel vaccines and have them prescribe enough medication for the length of your trip. Ensure all the medication you take is packed in your carry-on and in its original bottles with labels intact.
  4. Consider purchasing travel insurance at the time of booking your trip. To lock in the best protection, book your travel insurance at the same time you book your trip. Doing so will give you the peace of mind that both you and your investment are protected. Insurance must be in place before things go wrong for you to benefit from coverage.
  5. Know the cancellation policies for everything you booked. Make sure you understand any key dates related to cancellation and changes, this includes accommodation, flights, car rentals, tours, cruises.
  6. Get to the airport early. CAA recommends arriving at the airport at least two hours before domestic flight departures and at least three for international flights.
  7. Check limits or restrictions. Travel insurance is often touted as a perk for certain credit cards but can be drastically limited to both benefits and the sum insured. Check limits or age restrictions on credit cards, employee benefits, and pensions to determine if you need additional travel insurance coverage.
  8. Stay connected. It is important to have access to trusted, up-to-date information while travelling so you can monitor changing conditions and requirements and adapt accordingly. Bookmark the Global Affairs Canada website prior to departure and check it regularly while abroad. It is also a good idea to sign up for Registration of Canadians Abroad. Find these and more information at www.caasco.com/travel.
  9. Note emergency contact numbers. Provide your travel agent with contact details while travelling abroad and keep all important phone numbers handy; this includes how to call for help and your travel insurance assistance phone number.
  10. Protect your ID. Make sure you have a digital version and paper version of your travel insurance wallet card, tickets to various events and attractions and even your passport. You may also want to leave a copy of important paperwork with family members or friends.


For more information, visit www.caasco.com/travelwise


The survey was an online quantitative survey done with the CAA Members Matter Panel in Ontario between September 22 - 29, 2023. The margin of error for a sample of this size is plus or minus 1.6% at the 95% confidence level.


Connect with:
Kaitlynn Furse

Kaitlynn Furse

Director, Corporate Communications

Media spokesperson and subject matter expert on winter driving, road trips and travel.

Winter DrivingTravel and TourismStrategic CommunicationsRoad Trips
Powered by

You might also like...

Check out some other posts from CAA Club Group

MEDIA RELEASE: 2026 CAA EV Circuit: EVs go the distance, but charging, efficiency and costs vary featured image

4 min

MEDIA RELEASE: 2026 CAA EV Circuit: EVs go the distance, but charging, efficiency and costs vary

The question for Canadians considering an EV may no longer be how far it can go, but how efficiently it uses energy, how quickly it charges and how much it costs to recharge. Results from the 2026 CAA EV Circuit found significant differences across vehicles in all three areas. “Range anxiety has long dominated the conversation about electric vehicles, but these results suggest the discussion can shift to more personalized considerations for drivers,” says Kaitlynn Furse, director, corporate communications, CAA Manitoba. “For many of today’s EVs, the question is becoming less about whether you can complete a trip and more about how efficiently you can make it, where you will charge, how long charging will take, and what it will cost.” All 22 electric vehicles participating in the CAA EV Circuit completed the same 230-kilometre route without needing to charge, including the vehicle with the shortest advertised range. A 15-minute charging test was completed at the end to capture further data. The route started in Blue Mountain, ON and ended in Vaughan, ON. On average, the vehicles used only 40 per cent of their battery charge over the route. EVs demonstrate a significant energy-efficiency advantage over traditional gasoline-powered vehicles The electric vehicles in the Circuit used the energy equivalent of approximately two litres of gasoline per 100 kilometres. By comparison, the average Canadian passenger vehicle consumes roughly eight to 10 litres of gasoline per 100 kilometres. Energy consumption among the participating EVs ranged from 11.43 kilowatt-hours per 100 kilometres to 28.91 kilowatt-hours per 100 kilometres, illustrating the variation among vehicle sizes, weights and designs. A more efficient EV generally requires less electricity to travel the same distance, which can contribute to lower charging costs and less time spent charging. A notable finding was that the vehicles in the September 2026 CAA EV Circuit consumed approximately 40 per cent less energy, on average, than the vehicles evaluated during the February 2025 CAA EV Winter Test. While the tests were conducted under different conditions and with different vehicles, the difference highlights the significant impact that temperature can have on EV efficiency. A short charging stop can meaningfully extend a trip When it comes to charging experience, during the standardized 15-minute charging session, participating vehicles added an average of 110 kilometres of displayed range. Almost two-thirds of the vehicles added at least 100 kilometres, demonstrating that a brief charging stop can provide a meaningful boost during a longer journey. Results differed significantly among vehicles. The displayed driving range added during the 15-minute session varied from 58 kilometres to 178 kilometres. Charging performance can be affected by the vehicle, charger, battery temperature, battery state of charge and conditions at the time of charging. These results also highlight the effect of Canadian climate variations. Vehicles tested in the September 2026 CAA EV Circuit added approximately 15 per cent more displayed range during the charging session than the group evaluated during CAA’s 2025 EV Winter Test. “For Canadians planning longer drives, knowing a vehicle’s total range is only part of the equation,” continues Furse. “Drivers should also understand how their vehicle charges and recognize that the number of kilometres added during a stop can change depending on the vehicle and the charging conditions.” Public fast-charging costs are not the same for every EV The Circuit found that the average cost of a 15-minute charging session at the public fast chargers used in the test was $13.45, but individual vehicle results ranged from $7.28 to $24.39. All vehicles were charged at Tesla charging stations to ensure a consistent charging experience, so it is important to note that Teslas receive preferred pricing at Tesla charging stations. The test was designed to reflect a higher-cost road-trip charging scenario, using premium public fast chargers operating at full capacity. It does not represent the typical cost of powering an EV. CAA’s National EV Driver Survey found that public fast charging accounts for only eight to 18 per cent of charging, meaning most EV drivers generally charge under lower-cost circumstances like at home or work. “Just as Canadians compare fuel economy when buying a gasoline-powered vehicle, they should compare energy efficiency and charging performance when considering an EV,” says Furse. “Where and how often someone expects to charge can make a substantial difference to their experience and road-trip costs.” Complete vehicle findings and additional information about the 2026 CAA EV Circuit are available at 2026 CAA EV Circuit: Complete Vehicle Findings -30- About the CAA EV Circuit The CAA EV Circuit was conducted on September 16, 2026, with 22 electric vehicles travelling the same 230-kilometre route from Blue Mountain to Vaughan, Ontario, across city streets, rural roads and highways. Using a neutral data-driven methodology, all vehicles followed the same route, operated under consistent settings and participated in a standardized charging session. Performance data was collected throughout the drive and validated by CAA’s business intelligence and automotive experts. Data Snapshot Most kilometres gained in a 15-minute charging session Lucid Gravity, 178 km Hyundai IONIQ 5, 136 km Mercedes-Benz CLA 350 4MATIC Electric, 135 km Cadillac LYRIQ, 131 km Nissan LEAF, 126 km Least kilometres gained in a 15-minute charging session Lucid Air, 58 km Chevrolet Equinox EV, 71 km Chevrolet Silverado EV, 80 km GMC HUMMER EV SUV, 90 km Tesla Model Y, 97 km Lowest cost per 100 kms of charge added Tesla Model 3, $7.28 Tesla Model Y, $8.23 Nissan LEAF, $10.13 Kia EV4, $10.25 Hyundai IONIQ 5, $10.68 Highest cost per 100 kms of charge added GMC HUMMER EV SUV, $24.39 Chevrolet Silverado EV, $19.05 Rivian R1T, $17.85 Tesla Cybertruck, $15.61 Volkswagen ID. Buzz, $15.48 Lowest energy consumption (kWh/100 km) Toyota bZ 11.43 kWh Tesla Model Y 11.81 kWh Tesla Model 3 11.85 kWh Kia EV4 11.89 kWh Nissan LEAF 12.48 kWh Highest energy consumption (kWh/100 km) Lucid Gravity 28.91 kWh GMC HUMMER EV SUV 23.55 kWh Tesla Cybertruck 23.41 kWh Rivian R1T 19.96 kWh Cadillac LYRIQ 19.1 kWh

MEDIA RELEASE: 2026 CAA EV Circuit: EVs go the distance, but charging, efficiency and costs vary featured image

4 min

MEDIA RELEASE: 2026 CAA EV Circuit: EVs go the distance, but charging, efficiency and costs vary

The question for Canadians considering an EV may no longer be how far it can go, but how efficiently it uses energy, how quickly it charges and how much it costs to recharge. Results from the 2026 CAA EV Circuit found significant differences across vehicles in all three areas. “Range anxiety has long dominated the conversation about electric vehicles, but these results suggest the discussion can shift to more personalized considerations for drivers,” says Kaitlynn Furse, director, corporate communications, CAA South Central Ontario. “For many of today’s EVs, the question is becoming less about whether you can complete a trip and more about how efficiently you can make it, where you will charge, how long charging will take, and what it will cost.” All 22 electric vehicles participating in the CAA EV Circuit completed the same 230-kilometre route without needing to charge, including the vehicle with the shortest advertised range. A 15-minute charging test was completed at the end to capture further data. The route started in Blue Mountain, ON and ended in Vaughan, ON. On average, the vehicles used only 40 per cent of their battery charge over the route. EVs demonstrate a significant energy-efficiency advantage over traditional gasoline-powered vehicles The electric vehicles in the Circuit used the energy equivalent of approximately two litres of gasoline per 100 kilometres. By comparison, the average Canadian passenger vehicle consumes roughly eight to 10 litres of gasoline per 100 kilometres. Energy consumption among the participating EVs ranged from 11.43 kilowatt-hours per 100 kilometres to 28.91 kilowatt-hours per 100 kilometres, illustrating the variation among vehicle sizes, weights and designs. A more efficient EV generally requires less electricity to travel the same distance, which can contribute to lower charging costs and less time spent charging. A notable finding was that the vehicles in the September 2026 CAA EV Circuit consumed approximately 40 per cent less energy, on average, than the vehicles evaluated during the February 2025 CAA EV Winter Test. While the tests were conducted under different conditions and with different vehicles, the difference highlights the significant impact that temperature can have on EV efficiency. A short charging stop can meaningfully extend a trip When it comes to charging experience, during the standardized 15-minute charging session, participating vehicles added an average of 110 kilometres of displayed range. Almost two-thirds of the vehicles added at least 100 kilometres, demonstrating that a brief charging stop can provide a meaningful boost during a longer journey. Results differed significantly among vehicles. The displayed driving range added during the 15-minute session varied from 58 kilometres to 178 kilometres. Charging performance can be affected by the vehicle, charger, battery temperature, battery state of charge and conditions at the time of charging. These results also highlight the effect of Canadian climate variations. Vehicles tested in the September 2026 CAA EV Circuit added approximately 15 per cent more displayed range during the charging session than the group evaluated during CAA’s 2025 EV Winter Test. “For Canadians planning longer drives, knowing a vehicle’s total range is only part of the equation,” continues Furse. “Drivers should also understand how their vehicle charges and recognize that the number of kilometres added during a stop can change depending on the vehicle and the charging conditions.” Public fast-charging costs are not the same for every EV The Circuit found that the average cost of a 15-minute charging session at the public fast chargers used in the test was $13.45, but individual vehicle results ranged from $7.28 to $24.39. All vehicles were charged at Tesla charging stations to ensure a consistent charging experience, so it is important to note that Teslas receive preferred pricing at Tesla charging stations. The test was designed to reflect a higher-cost road-trip charging scenario, using premium public fast chargers operating at full capacity. It does not represent the typical cost of powering an EV. CAA’s National EV Driver Survey found that public fast charging accounts for only eight to 18 per cent of charging, meaning most EV drivers generally charge under lower-cost circumstances like at home or work. “Just as Canadians compare fuel economy when buying a gasoline-powered vehicle, they should compare energy efficiency and charging performance when considering an EV,” says Furse. “Where and how often someone expects to charge can make a substantial difference to their experience and road-trip costs.” Complete vehicle findings and additional information about the 2026 CAA EV Circuit are available at 2026 CAA EV Circuit: Complete Vehicle Findings -30- About the CAA EV Circuit The CAA EV Circuit was conducted on September 16, 2026, with 22 electric vehicles travelling the same 230-kilometre route from Blue Mountain to Vaughan, Ontario, across city streets, rural roads and highways. Using a neutral data-driven methodology, all vehicles followed the same route, operated under consistent settings and participated in a standardized charging session. Performance data was collected throughout the drive and validated by CAA’s business intelligence and automotive experts. Data Snapshot Most kilometres gained in a 15-minute charging session Lucid Gravity, 178 km Hyundai IONIQ 5, 136 km Mercedes-Benz CLA 350 4MATIC Electric, 135 km Cadillac LYRIQ, 131 km Nissan LEAF, 126 km Least kilometres gained in a 15-minute charging session Lucid Air, 58 km Chevrolet Equinox EV, 71 km Chevrolet Silverado EV, 80 km GMC HUMMER EV SUV, 90 km Tesla Model Y, 97 km Lowest cost per 100 kms of charge added Tesla Model 3, $7.28 Tesla Model Y, $8.23 Nissan LEAF, $10.13 Kia EV4, $10.25 Hyundai IONIQ 5, $10.68 Highest cost per 100 kms of charge added GMC HUMMER EV SUV, $24.39 Chevrolet Silverado EV, $19.05 Rivian R1T, $17.85 Tesla Cybertruck, $15.61 Volkswagen ID. Buzz, $15.48 Lowest energy consumption (kWh/100 km) Toyota bZ 11.43 kWh Tesla Model Y 11.81 kWh Tesla Model 3 11.85 kWh Kia EV4 11.89 kWh Nissan LEAF 12.48 kWh Highest energy consumption (kWh/100 km) Lucid Gravity 28.91 kWh GMC HUMMER EV SUV 23.55 kWh Tesla Cybertruck 23.41 kWh Rivian R1T 19.96 kWh Cadillac LYRIQ 19.1 kWh

MEDIA RELEASE: CAA Manitoba encourages families to make a School Year Resolution for safer school zones featured image

3 min

MEDIA RELEASE: CAA Manitoba encourages families to make a School Year Resolution for safer school zones

As Manitoba students head back to school, CAA Manitoba is encouraging families to make one simple school year resolution: help create safer school zones for everyone. With students, parents, school buses, adult crossing guards and pedestrians returning to daily routines, school zones become significantly busier during the back-to-school season. CAA Manitoba is reminding all road users that school zone safety is a shared responsibility and that small actions can make a big difference in helping children get to and from school safely every day. "Back-to-school season is an exciting time for families, but it also brings increased traffic and activity around schools," says Ewald Friesen, manager of government and community relations, CAA Manitoba. "Whether you're driving, walking, cycling or taking the bus, everyone has a role to play in creating safer school communities by slowing down, staying focused and looking out for one another." Reduced school zone speed limits are back in effect As of Sept. 1, reduced school zone speed limits are back in effect across Manitoba. Between 7 a.m. and 5:30 p.m., Monday through Friday, drivers are required to reduce their speed to 30 km/h when travelling through school zones. To help reduce congestion and improve safety, CAA Manitoba is encouraging families to set a few "school year resolutions" this fall: Give yourself a few extra minutes: We know mornings don't always go according to plan. When possible, build in a little extra time for the school run. A less rushed arrival can help reduce behaviours like double parking, stopping in undesignated areas or dropping children off from unsafe locations. Follow your school's drop-off routine: Every school has procedures designed to move students safely and efficiently. Following designated pick-up and drop-off practices, even when the line is long, helps improve traffic flow and creates a safer experience for children, families, and school staff. Consider a "park and walk": If it's practical for your family, parking a short distance from the school and walking the last block can help ease congestion near entrances while giving children an opportunity to build road safety awareness. Help reduce traffic with active school travel: If possible, incorporate active school travel into your family's routine, even one or two days per week. Encouraging your kids to walk or wheel to school helps to ease traffic congestion, among other benefits. Reinforce road safety rules: Proactively chat with children about how to safely walk, bike or scooter based on their age and neighbourhood. Simple reminders like looking "left, right, left" before crossing, paying attention to crossing guards and staying alert around driveways, back lanes and parking lots can make a big difference. CAA Manitoba is also reminding drivers to stay alert in school zones, particularly during arrival and dismissal periods. Motorists should watch for adult crossing guards, school safety patrollers, pedestrians, and school buses, and be prepared to stop at marked crossings. Drivers must stop at least five metres away from a school bus with flashing red lights and an extended stop arm and remain stopped until the signals are no longer activated. Now in its 90th year, the CAA School Safety Patrol program has helped keep Manitoba students safe as they travel to and from school. Student Patrollers help classmates cross roadways safely while promoting good road safety habits and demonstrating leadership within their communities. "Creating safer school zones starts with all of us making thoughtful choices every day," said Friesen. "When drivers slow down, families follow safe drop-off practices and children understand how to navigate their neighbourhood safely, we can help ensure every student has a safer journey to and from school." For more information, visit: www.caamanitoba.com/advocacy/school-safety/school-zones.

View all posts