Featured Post from ExpertFile

The Secret to Winning Media Coverage: Give Journalists What They Want: Insights from Cision’s 2024 Media Report

Jun 13, 2024

5 min

Peter Evans

The 2024 Cision State of the Media Report is jam-packed with all sorts of detailed PR info which can be somewhat overwhelming. But there's an important theme to be found in the data. Kudos to the team at Cision for running this survey that polled over 3,000 staff journalists and freelancers, which is now in its 15th year.

The big takeaway for me? Give journalists what they want. Sounds simple enough. Yet, with so many organizations competing for media attention amidst a sea of new AI-enabled platform hacks, many need to focus on the fundamentals of media relations, which this report nicely captures.


The media is inundated with pitches. So, the secret to success lies in understanding what jobs journalists have to do and giving them what they need to file their stories…fast.


According to the Cision 2024 survey, at the top of the journalists' wish list are:


  • Topical Relevance (68%): Understanding the target audience and what they find relevant.
  • Access to Experts (52%): Connecting journalists with experts and setting up interviews.
  • Credible Data and Research (48%): Providing data and key research.
  • Speed of Response (47%): Responding quickly to inquiries and respecting journalists’ deadlines.


In short, journalists want relevant pitches, expert connections, and credible data, and they want it ASAP so they can meet their deadlines. While the Cision report outlines many other best practices that will undoubtedly improve your coverage rate (such as helping journalists quickly source multimedia assets like images), I want to focus on the importance of nailing these first four rules.


Rule #1: Pitch Relevant Topics to Journalists

Irrelevant pitches not only waste a journalist's time but also damage your credibility. In fact, 77% of journalists in the Cision study cited being spammed with irrelevant pitches as a reason to block a PR professional or put them on the "do not call" list. The study also reported that journalists are "fed up" with follow-ups to unsolicited pitches. Now, only 8% of journalists think it's okay to follow up more than once to check on a story they have pitched.


Rule #2: Get Your Experts in Front of Journalists

Connecting with credible expert sources is time-consuming. Joint research conducted by ExpertFile and the Associated Press revealed it takes on average, over 2 hours for journalists to secure an expert source for an interview. We can do better than that. As a PR/Media Relations pro, one of your "superpowers" needs to be the ability to spot a story opportunity and get your subject matter experts lined up for the media interview. This is an area where journalists see comms and media pros playing a vital role inside the organization. But if your pitch "sounds like a marketing brochure" the Cision survey shows that 55% of journalists would add you to their naughty list. One of the best ways to avoid this trap and enrich your story is to bring experts and their unique, specialized knowledge to the interview. That means ensuring you are attributing the source of your blog posts to experts in your organization and including links to their expert profile in your pitch. Enclosing a link to an outdated, boring biography on your website or a LinkedIn profile that hasn't been updated since the Yankees last won the World Series (2009), won't score points with journalists.


Rule 3: Provide Journalists with Credible Data and Key Research

Providing this information not only supports your story but also builds trust. Ensure that your pitches include the latest research findings, statistics, and data from reputable sources within your institution. This evidence-based approach enhances the credibility of your pitches and increases the likelihood of them being picked up by the media. While primary data is best, if you are curating data from other sources, it's critical to cite sources and, ideally, create derivative insights that help the journalist look at the information in a fresh way. For example we have many economists on our ExpertFile network that provide insights regularly on data they didn't gather. But their ability to critically analyze economic data from trusted sources such as the US Census Bureau or the European Union and generate unique, often counterintuitive or provocative insights is what sets them apart from other experts.


Rule #4: Help Meet the Journalist's Deadline

Journalists often work under tight deadlines and timely responses from PR professionals. Our software has helped organizations handle thousands of media requests every year and if there is one thing we've learned, media is all about speed. If you are a "serious player" you need protocols and processes to quickly respond to media inquiries and get your expert sources lined up to provide the necessary information and insights to meet same-day deadlines. This shows journalists you respect their time and are a reliable source and you will be on speed dial for future stories.


Are You Pitching Effectively?

Here’s a few tough questions.  Answer truthfully.


Are You Personally Wasting Time Pitching? How much time do you spend pitching the media vs. responding to inbound media opportunities? Data from Propel Media shows 97% of media pitches fail. While journalists open approximately half of the pitches they receive they only respond to an average of 2.99% of the pitches. Yet the Cision data shows that it's not always your fault. Why? Well, unless you're a gifted psychic, you simply can't know for sure how a journalist is going to react to your pitch. That's why more media departments and their PR agencies are cutting back on spammy pitch activities and moving to more strategic activities that get more traction. With the extra time they save, they can focus on promoting their experts online where journalists are actively searching for credible sources. The result is more qualified inbound inquiries from journalists genuinely interested in interviewing your experts. And that means a lot less anxiety about meeting your media coverage targets.


Are You Wasting Journalists' Time? Is your newsroom or media relations page set up to allow journalists to quickly serve themselves 24x7? Can they easily search by specific topics to find an expert within seconds to help meet their deadlines? Or are you expecting them to email or call you for help. (hint: journalists don't have time for that kind of friction). Here's a nice example of how US-based health system, ChristianaCare makes their medical experts available to journalists round the clock while saving hundreds of hours a year for their Comms and Digital team.


I'd love to hear more about how you are helping journalists and how that's paying off with increased media coverage. Let me know in the comments below or connect/follow me on LinkedIn or on ExpertFile.

Connect with:
Peter Evans

Peter Evans

Co-Founder & CEO

Recognized speaker on expertise marketing, technology and innovation

Media TrendsThought LeadershipMarketingTechnologyInnovation

You might also like...

Check out some other posts from ExpertFile

1 min

ExpertSpotlight: American Steel Tariffs : A Brief History

The history of steel trade and tariffs in the United States is deeply intertwined with the nation’s industrial rise, global economic strategy, and political maneuvering. From the late 19th century through the 21st, steel has symbolized both national strength and international tension. Trade protections—such as tariffs—have been used to shield American steel producers from foreign competition, often sparking international disputes and shaping the direction of U.S. economic policy. This topic matters to the public because it affects manufacturing jobs, infrastructure costs, international relations, and the price of goods in everyday life. Understanding steel tariffs offers a lens into larger debates about globalization, economic nationalism, and trade fairness. Key story angles that may interest a broad audience include: The origins of U.S. steel tariffs: Tracing the first protective tariffs in the late 1800s and their role in America’s industrial expansion. The role of steel in national security and economic independence: Investigating why steel has been labeled a “strategic industry” across administrations. Tariff flashpoints: Highlighting major tariff battles—such as the 2002 and 2018 steel tariffs—and their economic and diplomatic consequences. Impact on American manufacturing and jobs: Examining whether tariffs have protected or hindered employment in steel-producing regions. Global trade tensions: Exploring how tariffs have affected relationships with allies such as Canada, the EU, and China. Future of steel trade policy: Discussing evolving views on protectionism, globalization, and climate-linked trade strategies. Connect with our experts about the history of tariffs and steel in America: Check out our experts here : www.expertfile.com

2 min

ExpertSpotlight: Queen Victoria and Why Canada Celebrates Her Legacy Today

Victoria Day, celebrated annually on the Monday preceding May 25, marks the birthday of Queen Victoria and serves as the unofficial start of summer in Canada. While often recognized as a festive long weekend, the holiday has deep historical roots tied to Canada’s identity as a constitutional monarchy and its colonial legacy. As Canadians reflect on this tradition, it also opens the door to critical conversations about the British Crown’s historical role in shaping the nation—including its enduring impact on Indigenous Peoples. This observance remains a timely opportunity to explore how history, colonialism, and reconciliation intersect in modern Canada. Key story angles include: The Origins of Victoria Day: Tracing the establishment of the holiday in 1845 and Queen Victoria’s significance to Canadian nationhood and imperial identity. Queen Victoria’s Reign and the British Empire: Examining how the expansion of the empire under her rule affected the development of Canada and its governance structures. Impact on First Nations Peoples: Analyzing the Crown’s role in treaty-making, land dispossession, and the assimilation policies that Indigenous communities continue to confront. Victoria Day in Contemporary Canada: Exploring how the holiday is celebrated today, including regional variations and the growing conversation around its relevance. The Crown’s Evolving Role in Reconciliation: Investigating how the monarchy’s historical ties to colonization are being reexamined in light of Canada’s commitment to truth and reconciliation. Monuments, Memory, and Public Debate: Highlighting recent movements to reassess statues, place names, and celebrations linked to colonial figures like Queen Victoria. As Canada navigates its evolving relationship with the monarchy and Indigenous communities, Victoria Day offers a meaningful occasion to revisit the country’s past and consider how its historical narratives are remembered and reshaped. Check out our experts here : www.expertfile.com

3 min

The Hidden Power of Invisible Experts

In a fast-moving landscape shaped by AI, hybrid work, and constant information shifts, organizations can’t afford to overlook their own expertise. Yet many still do — because the most valuable voices are often hiding in plain sight. We call them "invisible experts". These aren’t just the well-known thought leaders or executives quoted in media. They’re the researchers, engineers, clinicians, analysts, and project leads quietly shaping strategy, driving innovation, and influencing outcomes every day. They have deep knowledge, practical insight, and the credibility to build trust — but they’re often left out of the spotlight. And that’s a problem. --- The Expertise Gap Many organizations, both corporate and institutional struggle to define what makes someone an “expert”. Without a clear framework, expertise is often equated with job title, seniority, or public visibility. But in reality, expertise is multidimensional. It includes formal education, yes — but also lived experience, community influence, original research, and the ability to explain complex ideas clearly. If your organization wants to stay competitive, earn media attention, attract speaking engagements, partnerships, or influence your industry, you need a deeper bench of visible expertise. And it starts by identifying who your real experts are — not just the obvious ones. --- 7 Dimensions of Expertise Here are seven ways to think about expertise beyond the traditional credentials: Authority – Known as a go-to source in their domain. Advocate – Actively supports and elevates their professional community. Educator – Shares knowledge through teaching, speaking, or mentoring. Author – Publishes original insights or thought leadership content. Researcher – Contributes new data, analysis, or findings in their field. Practitioner – Applies knowledge in real-world contexts daily. Graduate – Has academic or technical training in a focus area. Not every expert is made for the stage or the media spotlight — and that’s okay. Some are best behind the scenes, helping create compelling content, briefing spokespeople, or surfacing insights from the field. Your job is to recognize the different ways people can contribute and make that part of your strategy. --- Visibility ≠ Seniority In the era of LinkedIn, personal branding, and AI-powered content, professional visibility is no longer tied to hierarchy. A mid-career professional, with a sharp take on current events might be more discoverable — and more in demand — than a long-tenured exec with little digital presence. That’s why organizations need to shift from thinking about expertise as a ladder, to thinking of it as an ecosystem. Not every expert wants to build a personal brand, but many are ready to contribute — if they’re supported and recognized. Here’s the truth: If you don’t tell your story, someone else will. And if you don’t help your experts show up in the right places — search engines, newsrooms, speaker directories, donor meetings — opportunities will go elsewhere. --- Give Your Experts a Digital Home Even after you've identified your internal experts, the next question is: Where do they live online? Too many organizations treat expert content like an afterthought — scattered across bio pages, outdated PDFs, or buried in press releases. To unlock the real value of your expertise, you need to give it a proper home. That means: Expert Profiles that showcase credentials, insights, and media-friendly info Expert Posts that surface their latest research, commentary, and thought leadership Searchable Directories that help media, partners, and the public find the right voice fast Inquiry Management tools that streamline incoming requests and drive results A centralized platform makes it easier for both internal teams and external audiences to discover, engage, and activate your expertise — whether it’s for media interviews, event invitations, donor conversations, or strategic partnerships. Without it, you're leaving visibility and value on the table. --- Is Your Organization Ready? Expertise is one of your most valuable and underutilized assets — but turning it into impact requires more than a list of names. You need to take stock of your internal bench strength, identify the experts who are ready to lead, and invest in the systems that make their voices heard. Start by asking: Who in our organization has untapped insight? Who’s already engaging audiences but flying under the radar? What tools, platforms, and support can we provide to amplify them? Recognizing your invisible experts is just the first step. Giving them a digital home and helping them engage with the right audiences — that’s how you turn knowledge into opportunity. Learn more about how ExpertFile helps organization's shine the light in these Invisible Experts.

View all posts
Powered by