How can understanding decision-making help organizations build healthier, more successful workplaces?

Decision-making happens at every level of an organization, from C-suite strategy to an employee's daily tasks. Decades of research show that human judgment is prone to biases due to our reliance on mental shortcuts, or heuristics. Understanding and improving decision quality benefits all areas of organizational functioning, leading to sounder strategies, better hires, and more effective policies. Decision science offers a large toolbox of strategies that can enhance choices at both the micro-level (e.g., hiring) and macro-level (e.g., firm strategy). By using these tools, everyone can improve their own work and the overall effectiveness of the organization. Ultimately, applying the science of decision-making helps an organization shift from a reactive, "gut-feel" culture to a more deliberate, evidence-based one.