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Cleveland Clinic experts are available to provide analysis and commentary on a wide variety of important topics. Use the search bar or browsing options below to narrow down your search. All expert profiles contain a contact button to connect. All inquiries are monitored by our media relations team to ensure a prompt response.

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Kelly Hancock, MSN, RN, NE-BC

Kelly Hancock, MSN, RN, NE-BC

Executive Chief Nursing Officer, CCHS and Chief Nursing Officer, Main Campus

20-year veteran in healthcare and prominent nursing leader at a Magnet Status hospital

Transformational LeadershipServant LeadershipMagnet and the Impact On WorkforceNursing Recruitment and RetentionNursing Quality
C. Martin Harris, MD, MBA

C. Martin Harris, MD, MBA

Chief Information Officer

Using IT strategically and effectively is the prescription for improving patient outcomes and reducing healthcare costs

Healthcare ManagementHealthcare TechnologyMedical InformaticsHealthcare Information and Management SystemsEhealth Trends and Innovations
J. Michael Henderson, MD

J. Michael Henderson, MD

Chief Quality Officer

From this safety and quality expert, learn how a successful model of care can improve outcomes, reduce hospital-acquired infections and more

Patient SafetyQuality and Safety CollaborationsImplementing Systems to Manage Quality/Patient SafetyHealthcare Reform (Quality Portions)Value Based Purchasing
Joan Kavanagh, MSN, RN

Joan Kavanagh, MSN, RN

Associate Chief Nursing Officer, CCHS

Joan Kavanagh ensures that the right nurses are matched to the right jobs and that professional development keeps them engaged

Nursing and Faculty ShortageCompetency AssessmentNursing as A CareerSimulation in Nursing EducationPreparation to Practice Gap
David Levin, MD

David Levin, MD

Chief Medical Information Officer

Challenging audiences to discover how analysis of “big data” can be used to transform healthcare, from practice redesign to new markets

Healthcare Information TechnologyClinical Decision Support: From Alerts to WatsonEmr and Related Clinical Systems-StrategySelection and Physician AdoptionAnalytics: Data Strategies
Paul Matsen

Paul Matsen

Chief Marketing Officer

Paul Matsen oversees one of the most recognizable healthcare brands in the world

Brand StrategyDigital and Social MediaBuilding Brand in HealthcareHealthy MetricsMarketing in A Digital World
James Merlino, MD

James Merlino, MD

Chief Experience Officer

Under Dr. Merlino’s leadership, Cleveland Clinic is driving not only patient satisfaction, but also safety, quality and value

Patient Experience
Joseph Patrnchak, MS

Joseph Patrnchak, MS

Chief Human Resources Officer

Under his leadership, Cleveland Clinic has continued to drive patient satisfaction by emphasizing employee engagement

Employee EngagementService CultureEmployee Health Plan and WellnessOrganizational Language as A Lever to Build Caregiver CultureServing Leadership
Bill Peacock, MS

Bill Peacock, MS

Chief of Operations

Mr. Peacock oversees Cleveland Clinic's 46 buildings in Cleveland, as well as its buildings in Canada, Florida, Nevada and Abu Dhabi

International OperationsHealthcare Real Estate and DevelopmentSustainable HealthcareArchitectureCleveland Clinic Strategy for Growth
Shannon Phillips, MD, MPH

Shannon Phillips, MD, MPH

Quality and Patient Safety Officer

Healthcare audiences are eager to learn how metrics, performance improvement and outcomes can help ensure the success of an organization

Quality and Patient SafetyCulture of SafetyLeadership: Role of A Leader to Develop CultureLeading By InfluencePerformance Improvement & Safety/Quality
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