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Cleveland Clinic experts are available to provide analysis and commentary on a wide variety of important topics. Use the search bar or browsing options below to narrow down your search. All expert profiles contain a contact button to connect. All inquiries are monitored by our media relations team to ensure a prompt response.
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James Merlino, MD

James Merlino, MD

Chief Experience Officer

Under Dr. Merlino’s leadership, Cleveland Clinic is driving not only patient satisfaction, but also safety, quality and value

Patient Experience
Kelly Hancock, MSN, RN, NE-BC

Kelly Hancock, MSN, RN, NE-BC

Executive Chief Nursing Officer, CCHS and Chief Nursing Officer, Main Campus

20-year veteran in healthcare and prominent nursing leader at a Magnet Status hospital

Transformational LeadershipServant LeadershipMagnet and the Impact On WorkforceNursing Recruitment and RetentionNursing Quality
Joseph Patrnchak, MS

Joseph Patrnchak, MS

Chief Human Resources Officer

Under his leadership, Cleveland Clinic has continued to drive patient satisfaction by emphasizing employee engagement

Employee EngagementService CultureEmployee Health Plan and WellnessOrganizational Language as A Lever to Build Caregiver CultureServing Leadership
James Young, MD

James Young, MD

Executive Dean, Cleveland Clinic Lerner College of Medicine of Case Western Reserve University; Chairman, Endocrinology & Metabolism Institute

Expert in Cleveland Clinic institute structure, model of care and medical student education

Institutes and the Model of Organizational CareThe Evolution of Academic Medical CentersModern American Medical School
Robert Wyllie, MD

Robert Wyllie, MD

Chief Medical Operations Officer

Inspires leaders to use business intelligence and continuous improvement tools to boost operational efficiencies and drive down costs

Continuous ImprovementCost ReductionService Line Performance ManagementLength of Stay InitiativesOperating Room Management