Located in Cleveland, Ohio, Cleveland Clinic is a nonprofit, multispecialty academic medical center that integrates clinical and hospital care with research and education.

Cleveland Clinic was founded in 1921 as a group practice with the mission of providing “Better care of the sick, investigation into their problems and further education of those who serve.” 

Each year thousands of patients travel to Cleveland Clinic from every state in the nation and more than 132 countries around the world. In 2011, Cleveland Clinic recorded 5.1 million patient visits. 

Cleveland Clinic serves the community by building partnerships with community members and providing numerous health and wellness programs including free health screenings and education. Cleveland Clinic is committed to serving its surrounding neighborhoods and helping people make positive health and wellness choices. In 2011, its community benefit contribution totaled $552.2 million, including $145.6 million in charity care.

A leading medical innovator, Cleveland Clinic counts among its major medical breakthroughs coronary artery bypass surgery, the first near-total face transplant in the United States and the discovery that bariatric surgery controls diabetes.

Cleveland Clinic health system includes eight community hospitals, 16 full-service family health centers, a children's hospital for rehabilitation and one affiliate hospital. Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as in Florida, Nevada, Canada, and Abu Dhabi.

Today, with more than 1,400 beds on Cleveland Clinic main campus and 4,450 beds systemwide, Cleveland Clinic is one of the largest and most respected hospitals in the country. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals, and its heart and heart surgery program has been ranked No. 1 since 1995.

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Robert Wyllie, MD, is Chief of Medical Operations at Cleveland Clinic since 2011.  In this position he is responsible for the activities of a variety of units including Business Intelligence, Pharmacy, Continuous Improvement, Hospital Throughput, Surgical Operations, and Critical Care Transport.  Dr. Wyllie also oversees the operations of Service Line Performance Management, driving down the cost of health care while improving quality and enhancing patient experience.   

Before Cleveland Clinic’s President and CEO, Dr. Delos Cosgrove, brought him onto his Executive Team, Dr. Wyllie was Chief of Cleveland Clinic Children’s Hospital, Chairman of the Pediatric Institute, and the first holder of the Calabrese Endowed Chair in Pediatrics.  During his five years in the position, Dr. Wyllie recruited 160 physicians and tripled the number of pediatricians and pediatric subspecialists at Cleveland Clinic.  Under his leadership, every pediatric specialty became ranked nationally by US News & World Report, and Cleveland Clinic’s became the highest rated Children’s Hospital in northern Ohio.  He built a system for pediatric care across northeast Ohio, with three level 3 neonatal intensive care units staffed 24/7 by pediatric neonatologists and community hospitals staffed at all times by on-site pediatricians.  Under Dr. Wyllie’s leadership, Cleveland Clinic’s Children’s Hospital grew to be the largest provider of pediatric services in northeast Ohio.

Dr. Wyllie is also a world renowned pediatric gastroenterologist with subspecialty interest in inflammatory bowel disease and complex endoscopic procedures.  He is Board Certified in Pediatrics and Pediatric Gastroenterology and Nutrition, and has been repeatedly named among Castle Connolly’s America’s Top Doctors, Best Doctors in America, and Consumers’ Checkbook Guide to Top Doctors.  Other prominent roles at Cleveland Clinic include Member of the Board of Governors, Vice Chair of the Office of Professional Staff Affairs, and Past President of the Professional Staff. 


Medical Operations

Continuous Improvement

Cost Reduction

Service Line Performance Management

Length of Stay Initiatives

Operating Room Management

Efficiency in Health Care

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CMO Officer Presentation

Business Intelligence Tools for Hospital and Medical Operations

Cleveland Clinic Medical Operations

Podcaster

Revolutionizing the Clinical Enterprise for Patien-Centered, Connected Care

Dr. Wyllie shows audiences how we identify opportunities to increase efficiency, lower costs and improve clinical outcomes through the use of data and dashboards, and the impacts these projects have had on our system. He shares examples of success in improving clinical care while removing operational waste, and looks at the future of data analysis and predictive modeling in a new age of healthcare.

Holly Gately

Senior Conference Manager

Chief Medical Operations Officer

View this excerpt from Robert Wyllie, MD, speaking about business intelligence tools for hospital and medical operations at Cleveland Clinic.

Robert Wyllie, MD: Business Intelligence Tools for Hospital and Medial Operations

Dr. Robert Wyllie Cleveland Clinic The Cleveland Clinic has always operated under its own guidelines. Dr. Robert Wyllie provides some insight into why the he...

Dr. Robert Wyllie  --  Cleveland Clinic

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