MEDIA RELEASE: Barton Street East in Hamilton Named Ontario’s Worst Road for a Second Consecutive Year

May 30, 2023

2 min

Teresa Di Felice


Potholes and Cracked Pavement Keep Barton Street East in the Top Spot on the provincial CAA Worst Roads List.


The votes are in, and the CAA Worst Road for 2023 is Barton Street East in Hamilton. Barton Street's persistent issues with potholes and severe alligator cracking in the pavement have led to its dubious distinction. The road first appeared on the top 10 list in 2019 and has steadily climbed its way to the top now for the second year in a row.


Taking the second and third place spots are roads that at one point have also crowned the top of the list, Eglinton Avenue West in Toronto and County Road 49 in Prince Edward County.


"The 2023 CAA Worst Roads campaign provides a valuable snapshot of the roads that the public perceives as pain points," said Teresa Di Felice, assistant vice president for CAA South Central Ontario. "For 20 years, this campaign has served as a powerful advocacy tool, initiating dialogues with decision-makers and driving positive change for safer roads across Ontario."



Four new roads have debuted this year on the provincial top 10 list. Laclie Street, Orillia, Steeles Avenue East, Toronto, Aberdeen Avenue, Hamilton and Hurontario Street, Mississauga.


Many of the roads nominated have undergone or are undergoing significant improvements. The success stories of the campaign are primarily attributed to the government's prioritization of infrastructure through multi-year capital investments. These investments demonstrate the impact of proactive measures on enhancing road conditions and addressing public concerns.


The CAA Worst Road list is verified this year by the Residential and Civil Construction Alliance of Ontario (RCCAO).


“RCCAO is proud to support and partner with this year’s CAA Worst Roads advocacy campaign to give Ontarians a platform to raise awareness about the state of vital road infrastructure in their communities,” said Nadia Todorova, Executive Director of RCCAO. “The campaign highlights once again the need for dedicated funding to address the state-of-good-repair and maintenance of critical infrastructure needed to support our growing province. I want to thank RCCAO members for their initiative to offer their technical expertise to this campaign, including the Greater Toronto Sewer and Watermain Contractors Association (GTSWCA), Heavy Construction Association of Toronto (HCAT), and the Toronto and Area Road Builders Association (TARBA).”


Ontario's Top 10 Worst Roads for 2023

  1. Barton Street East, Hamilton
  2. Eglinton Avenue West, Toronto
  3. County Road 49, Prince Edward County
  4. Carling Avenue, Ottawa
  5. Finch Avenue West, Toronto
  6. Laclie Street, Orillia
  7. Steeles Avenue East, Toronto
  8. Aberdeen Avenue, Hamilton
  9. Lake Shore Boulevard East, Toronto
  10. Hurontario Street, Mississauga


Worst Roads by Region

  • Central— Laclie Street, Orillia
  • Eastern— County Road 49, Prince Edward County
  • Halton-Peel-York-Durham— Hurontario Street, Mississauga
  • Niagara— Portage Road, Niagara Falls
  • North— Algonquin Boulevard East, Timmins
  • Southwest— Lauzon Parkway, Windsor
  • Western— York Road, Guelph
  • Ottawa— Carling Avenue, Ottawa


For regional lists and historical results please visit: https://www.caasco.com/advocacy/worst-roads


Connect with:
Teresa Di Felice

Teresa Di Felice

Assistant Vice President, Government and Community Relations

Teresa oversees CAA SCO's advocacy and community relations efforts in Ontario.

Community & Government RelationsRoad SafetyPolicy AdvocacyTowing RegulationCongestion Management
Powered by

You might also like...

Check out some other posts from CAA Club Group

3 min

MEDIA RELEASE: CAA Survey Reveals Canadians Remain Eager to Travel, but Rising Costs, Global Instability, and Shifting U.S. Attitudes Are Reshaping How and Where They Travel

Canadians remain passionate about exploring new destinations, but changing global dynamics are reshaping how and where they travel. According to CAA’s Travel Wise survey, more than half of Canadians (51 per cent) now say geopolitical and economic factors, such as instability abroad, a perception of the U.S. as being less welcoming, and rising travel costs, are influencing where Canadians choose to travel.  Shifting Destinations and Attitudes Travel patterns are evolving. The survey conducted in 2025 shows that only 22 per cent of Canadians planned to visit the U.S., an 11 per cent drop from 2024. Instead, many are opting to stay within Canada (40 per cent) or explore international destinations. The perception of the U.S. as less welcoming, coupled with rising travel costs and global instability, is prompting Canadians to reconsider their travel plans.  "Canadians are adventurous by nature, but today’s travellers are having to make thoughtful decisions," says Kaitlynn Furse, Director of Corporate Communications. "We’re seeing a clear trend toward exploring closer to home and seeking out new international experiences, all while keeping an eye on safety and value." Travel Insurance: A Critical, Yet Overlooked, Safeguard While Canadians feel confident travelling within their own country, many assume “home turf” means low risk. This misconception leaves millions exposed to unexpected costs when trips don’t go as planned. The survey found that 64 per cent did not have travel insurance on their most recent trip when travelling within Canada.  “Recent stories have highlighted Canadians facing unexpected medical bills, trip interruptions, and emergency expenses while travelling within Canada, often because they didn’t realize their regular provincial health coverage or credit card benefits had limits,” says Furse. “If something were to happen, provincial healthcare only partially covers you outside of your home, and sometimes, not at all, covering only basic emergency medical services when travelling in another province.”   Among those who travelled uninsured, 44 per cent believed coverage wasn’t needed, and 29 per cent thought their provincial government’s health plan would suffice. However, provincial healthcare only partially covers emergency medical services in other provinces, and sometimes not at all.  “One of the biggest misconceptions we see is the idea that travelling within Canada comes with less risk,” says Furse. “Unexpected medical costs, trip interruptions and emergencies can happen anywhere, and many travellers are surprised to learn they’re not fully covered.” With recent geopolitical incidents in Cuba, Mexico and the Middle East, Travel Wise is focused on helping Canadians understand risk, avoid misinformation, and make decisions grounded in facts rather than fear or speculation. Here are some tips:  Understand what an “avoid non-essential travel” advisory really means: Travel advisories reflect real-time safety risks, and an “avoid non-essential travel” signal indicates rapidly changing conditions that may change quickly, and support may be limited.  Know that advisories can affect your insurance and your exit options: Travelling against government advice can limit your travel insurance, including medical care or emergency evacuation. Coverage must be in place before conditions deteriorate.  Flexibility is essential; review cancellation and change policies now: Travellers should proactively confirm cancellation deadlines, refund eligibility, rebooking options for all reservations and understand the limits of credit card protections, employee benefits, and pension coverage benefits.   Stay connected to Canada while abroad: Canadians should monitor official updates from Global Affairs Canada and register with the Registration of Canadians Abroad service before departure or while on location if something arises.  Rely on reputable sources and be cautious of misinformation online: Canadians should rely on official government sources, established travel organizations, and verified news outlets for travel guidance.  For many travellers, cancelled or delayed flights remain a top concern. CAA’s Air Passenger Help Guide offers a straightforward resource for travellers facing disruptions. The online survey was conducted by DIG Insights from September 29 – October 8, 2025, with 2,0210 Canadian travellers aged 25 to 64 who have travelled outside their province of residence in the past three years and plan to travel again in the next five years. Based on the sample size of n=2,021 and with a confidence level of 95%, the margin of error for this research is +/- 2%.)

3 min

MEDIA RELEASE: CAA Survey Reveals Canadians Remain Eager to Travel, but Rising Costs, Global Instability, and Shifting U.S. Attitudes Are Reshaping How and Where They Travel

Manitobans are still eager to travel, but how and where they’re going is changing, and so are the risks they may not see coming. New survey findings released as part of CAA Manitoba’s Travel Wise Week show a clear shift toward staying closer to home. Sixty per cent of Manitobans prefer travelling within Canada, while just 20 per cent are planning a trip to the United States.  Global uncertainty, rising costs, and changing perceptions about international destinations are influencing those decisions. “We’re seeing more Manitobans choosing Canada because it feels familiar and safe,” said Susan Postma, Regional Manager, CAA Manitoba. “But that sense of comfort can lead people to underestimate the financial risks that can still come with travelling, even within our own borders.” Staying in Canada and Leaving Coverage Behind While Canadians feel confident travelling within their own country, many assume “home turf” means low risk. This misconception leaves millions exposed to unexpected costs when trips don’t go as planned. The survey found that 64 per cent of Canadians did not have travel insurance for their most recent trip within Canada. Provincial health coverage often provides only limited protection when travelling outside your home province, and in some cases, does not cover services such as air ambulances, extended hospital stays, or trip interruption costs. Recent media stories have highlighted Canadians facing unexpected medical bills, emergency transportation costs, or sudden trip changes, all during trips that never left the country. “People are often surprised to learn how quickly expenses can add up if something goes wrong,” says Postma. “A simple injury on a hiking trail or a family emergency back home can turn a short trip into a major financial stress.” With recent geopolitical incidents in Cuba, Mexico and the Middle East, CAA’s Travel Wise Campaign is focused on helping Canadians understand risk, avoid misinformation, and make decisions grounded in facts rather than fear or speculation. Here are some tips:  Understand what an “avoid non-essential travel” advisory really means: Travel advisories reflect real-time safety risks, and an “avoid non-essential travel” signal indicates rapidly changing conditions that may change quickly, and support may be limited.  Know that advisories can affect your insurance and your exit options: Travelling against government advice can limit your travel insurance, including medical care or emergency evacuation. Coverage must be in place before conditions deteriorate.  Flexibility is essential; review cancellation and change policies now: Travellers should proactively confirm cancellation deadlines, refund eligibility, rebooking options for all reservations and understand the limits of credit card protections, employee benefits, and pension coverage benefits.   Stay connected to Canada while abroad: Canadians should monitor official updates from Global Affairs Canada and register with the Registration of Canadians Abroad service before departure or while on location if something arises.  Rely on reputable sources and be cautious of misinformation online: Canadians should rely on official government sources, established travel organizations, and verified news outlets for travel guidance.  Additionally, the CAA Air Passenger Help Guide helps you understand your rights when faced with common flight disruptions, such as delayed or cancelled flights or lost bags. The guide can be found at CAA.ca/AirPassengerHelpGuide. For more information on travel insurance and how to stay protected, visit www.caamanitoba.com/travelwise The online survey was conducted by DIG Insights from September 29 – October 8, 2025, with 2,0210 Canadian travellers aged 25 to 64 who have travelled outside their province of residence in the past three years and plan to travel again in the next five years, out of which 137 travellers were from Manitoba or Saskatchewan. Based on the sample size of n=2,021 and with a confidence level of 95%, the margin of error for this research is +/- 2%.) 

1 min

STORY: CCG Raises Over $300,000 in Support of Hope

Pictured above, from left to right: Jay Woo, President and CEO of CAA Club Group of Companies & Mark Rubinstein, Chief Hope Officer of Hope Air. CAA Club Group of Companies President and CEO Jay Woo made a cheque presentation of over $300,000 to Hope Air on Thursday, November 27, 2025. The cheque presentation, which included funds raised from two golf events, the first-ever Jaunt for Hope Air and a handful of other initiatives, took place at the CAA offices in Thornhill with volunteers, board members, and several senior leaders from CCG, as well as representatives from Hope Air. "The success of these events highlights the power of collaboration,” says Jay Woo, President and CEO of CAA Club Group of Companies. "Thanks to the unwavering support of our associates and sponsors, we’re able to raise substantial funds that go directly to Hope Air, helping provide vital travel assistance to Canadians in need of medical care. This is what happens when a community unites for a common cause: we create hope, foster change, and build a legacy of compassion." CCG's support for Hope Air began when Jay started volunteering his personal time to fly patients from northern Ontario into Toronto for medical treatment. Since then, CCG has rallied behind Hope Air's lifesaving work by raising over $2.2 million, which provides direct support to over 22,000 patient families.

View all posts