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Lisa Smith
Executive Vice President of Research and DevelopmentThought Leader Select
Award-winning journalist, researcher, and consultant available for company training/workshops for key opinion leader engagement strategies
Kol StrategiesKol ProfilingKol IdentificationKol MappingCenters of Excellence
Kristin Baird
CEOBaird Group
Healthcare's customer service guru who ignites passion for the patient experience.
Patient ExperienceCustomer Service in HealthcareLeadership and the Patient ExperienceHcahps
Andy Janning
President/FounderNo Net Solutions
National award-winning training professional with over 25 years of leadership and financial services experience
Employee Training and DevelopmentCustomer ServiceLeadership