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Rob McDougall

PresidentUpstream Works Software Ltd.

Keep your conference content flowing in the right direction with the President of award-winning technology solution provider Upstream Works

Contact Center TechnologyImproving the Customer ExperienceEffective Contact Center ManagementMulti-Channel Strategy and the Contact CenterMulti-Channel Technology

Contact Center Technology

Effective Contact Center Management

Growing an Engaged Team

Improving the Customer Experience

Measuring the Quality of Customer Service

Multi-Channel Strategy and the Contact Center

Multi-Channel Technology

Transforming Contact Center Technology

Upstream Works Software Ltd.

Canada

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