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Micah Solomon
Customer service bestselling author & strategistHttp://www.customerserviceguru.com
Customer Service Keynote Speaker
James K. Ferri, Ph.D.
Professor and Associate Chair, Department of Chemical and Biomolecular EngineeringVCU College of Engineering
Dr. Ferri is a Professor in the Department of Chemical and Life Science Engineering at VCU
Barbara Marino, Ph.D.
Associate Professor of Electrical and Computer EngineeringLoyola Marymount University
Seaver College of Science and Engineering
Heidi Eisenreich
Assistant ProfessorGeorgia Southern University
Heidi Eisenreich researches mathematics and education.
Meryl Alappattu
Research Assistant ProfessorUniversity of Florida
Meryl Alappattu's research interests include chronic pain, pelvic pain, rehabilitation and women's health.
Alex Settles
Associate ProfessorUniversity of Florida
Alex Settles studies international sanctions on Russia and Russian firms, emerging market multinationals from Russia, China, and Brazil.
Amir Kazory
Professor | ChiefUniversity of Florida
Dr. Amir Kazory has published extensively on topics related to kidney disease and heart failure.
Michael Mattarock
Associate Director and Assistant Teaching Professor, Information Networking InstituteCarnegie Mellon University
Michael Mattarock develops and implements strategies to enhance the national security research portfolio.
Muzzo Uysal
Carney Family Endowed Professor of Hospitality & Tourism ManagementUniversity of Massachusetts Amherst
Muzzo Uysal is an expert on tourism demand/supply interaction, tourism marketing, and quality of life research in tourism.
Samir Shah
Assistant ProfessorUniversity of Florida
Dr. Samir Shah is a clinically active vascular surgeon and researcher focused on vascular disease outcomes and decision-making.