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Micah Solomon
Customer service bestselling author & strategistHttp://www.customerserviceguru.com
Customer Service Keynote Speaker
Jagdish N. Sheth
Charles H. Kellstadt Chaired Professor of BusinessEmory University, Goizueta Business School
Globally known for his scholarly contributions in consumer psychology, competitive strategy, and geopolitical analysis
Andrew (Drew) Marshall
CEO/PrincipalPrimed Associates LLC
Innovation-capable culture creation and performance
Dr Ahmad Beltagui
Senior LecturerAston University
Dr Beltagui is an experienced researcher with expertise in Advanced Services, Innovation & Design Management and 3D Printing.
Eric Baumgartner, Ph.D.
Executive Vice President of AcademicsMilwaukee School of Engineering
Prior to joining academia, Dr. Eric Baumgartner spent 10 years at NASA’s Jet Propulsion Laboratory. He is an expert in higher ed leadership.
Gary Bishop
Vice President, Business DevelopmentOptikos Corporation
Gary Bishop is an expert in business development, including acquisition identification, growth marketing, product marketing and operations.
Hugh Jack
ProfessorWestern Carolina University
Hugh Jack holds degrees in both electrical and mechanical engineering.
Jun Du
Professor of EconomicsAston University
Professor Du's main research interest is to understand the driving forces and impediments of productivity enhancement and economic growth.
Serdar Ozturk, Ph.D.
Associate ProfessorMilwaukee School of Engineering
Dr. Ozturk’s interests include biotechnology, chemical engineering, surface and interfacial chemistry, microfluidics, and material science.