Steve Mitchinson

Associate Director · Limebridge Australia

Over 20 years speaking experience on all aspects of customer management, customer experience and engagement Experienced, engaging speaker wi

Improving Customer Experience Employee Engagement and Empowerment Leveraging Team Diversity Engaging With Gen Y Effective Collection Strategies

Michael Golden, DMA

Professor of Music Composition and Theory, and Director, Creative Arts Program · Soka University

Michael Golden’s teaching and creative interests include composition and jazz improvisation, music and ecology, and music and peacebuilding

Music and Ecology World Music Composition (including computer music) Music Theory Jazz and Improvisation

David Veech

Founder · Leadersights

Thought-provoking, entertaining coach on systems, leadership, and problem solving

Learning & Development Problem Solving and Decision Making Leadership Development Lean - Process Improvement Coaching & Leadership

Hugh McManus

Adjunct Professor · Healthcare Systems Engineering

Healthcare Systems Engineering

Lean - Process Improvement Educational Simulations Lean Healthcare Lean Product Development and Project Management

Tricia Wachtendorf

Director / Professor, Disaster Research Center / Department of Sociology & Criminal Justice · University of Delaware

Prof. Wachtendorf expertise lies in the social, organizational, and decision-making aspects of disasters.

evacuations Multi-organizational coordination and responses in disasters Transnational crises Improvisation and adaptation Community-based approaches to preparedness, response, recovery, and mitigation

Rob McDougall

President · Upstream Works Software Ltd.

Keep your conference content flowing in the right direction with the President of award-winning technology solution provider Upstream Works

Contact Center Technology Improving the Customer Experience Effective Contact Center Management Multi-Channel Strategy and the Contact Center Multi-Channel Technology

Shannon Phillips, MD, MPH

Quality and Patient Safety Officer · Cleveland Clinic

Healthcare audiences are eager to learn how metrics, performance improvement and outcomes can help ensure the success of an organization

Quality and Patient Safety Culture of Safety Leadership: Role of A Leader to Develop Culture Leading By Influence Performance Improvement & Safety/Quality

Laura J. Croucher

Partner, Advisory Services, KPMG Canada, National Service Line Leader, People & Change · KPMG

Human Resources leader who assists organizations to strategically improve how they attract, develop, motivate, retain and manage employees

Business Effectiveness Organization Design and Development Behavioral Change Management Optimizing the Hr Function Business Performance and Improvement

Sylvain Gauthier

Leader project office creative content · Cirque Du Soleil

Leader project office Creative Content Cirque Du Soleil

Project Management Creative Content Projects Managing Creative Content Software Project Management Project Implementation

David Oludotun Fasanya

Chief Terrain Officer · Junglepreneur.com

Founder/Chief Terrain Officer of Junglepreneur.com

Business Process Improvement Enterprise Risk Management Emerging Markets (Africa) Entrepreneurship & New Business Development International Business

David Menachof, Ph.D.

Associate Professor · Florida Atlantic University

David Menachof is an expert in supply chain logistics and distribution.

Global Supply Chain Management Supply Chain Security and Risk Logistics and Transportation Liner Shipping and Containerization Business Process Improvement

Randi Elkind

Advisory Principal · RGP's Virtual Bench

Rate $210/hr

Business Transformation Business Process Improvement Outsourcing It Strategy Supply Chain

Garth Holloway

Director · Sixfootfour

Leading edge speaker in business management

Improving Business Performance Understanding the Business Architecture Practical Business Process Reengineering Business Transformation Change Management

Frank Scavo

President · Strativa

Vision and trends in enterprise IT strategy, IT management issues, and IT spending trends

Enterprise Software Business Process Improvement Economic Trends Cio Leadership It Management

Sara Dolcetti

Director and Head of Global Business Development and Marketing, Oncology and Genomics · Philips Precision Medicine

Sara Dolcetti is an expert in corporate strategy, business development, and marketing.

Machine Learning Strategy Change Management Project Management Business Process Improvement

Edward Ewen, M.D.

Director of Clinical Data and Analytics · ChristianaCare

Clinical Performance Improvement Business Intelligence Machine Learning Clinical Informatics Data Warehousing

Bob Higa

Magician & Motivational Speaker · Mark Sonder Productions, Inc.

Create Business WOW! You may not believe your eyes but you'll marvel at the results when a master magician helps unlock employee creativity

Improving Customer Engagement Employee Motivation Leadership and Change Management

Alberto Treves

Consultant · Ed-Space Consulting and Project Management

School Planning and Design expert with innovative ideas.

School Planning and Design Managing Large Capital Improvement Projects Innovation in School Building School Renovation

James Kendra

Director, Disaster Research Center; Professor, Biden School of Public Policy and Administration · University of Delaware

Prof. Kendra researches emergency planning and crisis management.

Organizational Improvisation and Resilience Emergency Management Technology Disaster Planning Crisis Management Emergency Planning

Jef Menguin

Founder and President · Business Innovation

Trainer & Speaker | Leadership, Innovation & Teamwork

Creativity & Innovation in the Work Place Training & Development Keynote Speaking Team Building and Leadership Public Speaking & Presentation