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Lisa Yerian, MD

Medical Director, Continuous Improvement Director, Hepatobilliary Pathology; Assistant Professor of PathologyCleveland Clinic

An expert in continuous improvement in healthcare and continuous improvement tools including business intelligence dashboards

Leading Change and Organizational CultureContinuous Improvement in HealthcareOrganizational Learning and ImprovementApplication in Continuous Improvement Principles

Samuel Bautista

Program DirectorAIR21 Academy of Developmental Logistics

Speaker on the development of internationa trade practices on customs and tariff related matters.

International Trade RegulationsLogistics and Supply ChainCorporate ManagementLeadership

Professor Jill Jameson

Director, Centre for Leadership and Enterprise and Professor of EducationUniversity of Greenwich

Professor of Education: expert in leadership, e-learning, trust, education research and critical writing

LeadershipE-LearningEducation Research

Dianne Durkin

President & CEOLoyalty Factor

National expert on building loyalty, enhancing employee and customer relationships and increasing brand loyalty to experience profit growth!

Core Drivers for Generational IntegrationLeveraging Change: Making It Manageable and ProfitableEnergizing Your BrandInvest in Trust and Increase ProfitsRelational Capital: Building Rapport Respect Trust and Credibility